Staff was very friendly and helpful. Facility very clean. Breakfast area exceptionally clean. However, my main complaint was none of the ice machines worked in the building. NO ICE!!! Breakfast bar apples were old and there was nothing but whole milk available. No skim or low fat.
Robert
Robert (1 晚行程)
Hotels.com 真實旅客評價
2/10 欠佳
2024年10月25日
shannon
shannon (2 晚商務旅程)
Hotels.com 真實旅客評價
8/10 很好
2024年10月8日
Loved the breakfast!
Bryan
Bryan (3 晚家庭旅程)
Expedia 真實旅客評價
10/10 完美
2024年10月7日
Talladega weekend
The room was very clean and comfortable. The service was amazing. Breakfast was good. Would definitely recommend!!
Steve
Steve (2 晚行程)
Hotels.com 真實旅客評價
8/10 很好
2024年10月7日
The employees were very nice and helpful
Purnell
Purnell (4 晚行程)
Expedia 真實旅客評價
4/10 一般
2024年10月7日
Alabama without air conditioning feels like h*ll
The first room we were in had a broken AC that the employees knew about and warned us might not work with a view of dumpsters full of old mattresses. The second night was a lot better because the air was working. The employees especially Megan were awesome and tried to help as much as possible but overall the hotel was rubbish. Went outside a few times and the card access to get back in was “iffy” at best on everything except the main door. Overall 1 out of 10 would not recommend.
Patrick
Patrick (2 晚家庭旅程)
Hotels.com 真實旅客評價
2/10 欠佳
2024年10月4日
The hotel was being remodeled. The room had just been completed but there was mold at the bottom of the shower. The room was otherwise clean.
Staff at the hotel was combative and aggressive. We requested both extra pillows and towels and was told they don’t have any. Front desk staff and my partner had a confrontation and then we were charged our deposit for damaging towels. Retaliation?
We did submit a formal complaint.
Valerie
Valerie (2 晚浪漫旅程)
Expedia 真實旅客評價
10/10 完美
2024年9月16日
Karen
Karen (1 晚行程)
Expedia 真實旅客評價
10/10 完美
2024年9月9日
Recommend!
Very clean, desk associates friendly and helpful.
Lisa
Lisa (2 晚家庭旅程)
Hotels.com 真實旅客評價
8/10 很好
2024年8月7日
Reunion
The trip was wonderful, stay here every year. The stsff is very nice but this year
there was no refrigerator in the room. I had wsited too lTe and took a king only rather than my customary queen. Online the price was same and in no way could l imagine there there woukd not be a frig. No acvomodations could be made. New Holiday inn coming acrosd the street. Hampton needs to gear up... people going to Lake Martin with families will want what
the competition has.
Annie
Annie (4 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2024年7月27日
Thumbs up!
Great staff and service!
ElizaBeth
ElizaBeth (1 晚行程)
Hotels.com 真實旅客評價
6/10 不錯
2024年7月21日
The Shower door was broken, and the bed was not comfortable.
Cono
Cono (1 晚家庭旅程)
Expedia 真實旅客評價
10/10 完美
2024年7月5日
phil
phil (1 晚行程)
Hotels.com 真實旅客評價
4/10 一般
2024年7月1日
The pool was covered in June with near 100 degree temperatures. Room had no mini fridge.
Tara
Tara (1 晚行程)
Expedia 真實旅客評價
8/10 很好
2024年6月29日
One night
Room was very clean - fridge could have worked better and the hallway was very warm. Breakfast was enough and I made do with what they had
真實旅客
2 晚家庭旅程
Hotels.com 真實旅客評價
4/10 一般
2024年6月25日
Pool closed. Remodeling and clutter everywhere. Horrible front desk customer service.
Candice
Candice (1 晚家庭旅程)
Expedia 真實旅客評價
6/10 不錯
2024年6月23日
Hampton in Disappointment
We were there for a softball tournament. They seemed under staffed and they had construction during our stay. The pool was closed, they were short with towels, no in room frig or microwave. In our room when the air kicked on it was so loud you could not hear the tv. The room was in the process of updating but seemed not to be finished. The shower was still old and the shower head only had one setting. The shower door was old and unclean. We picked the hotel because it was closed to the ball field. They did not have enough staff to keep up with breakfast for all the softball players either. They knew they were sold out too…..We wanted it to feel like a mini vacation but that was not the case with all the issues. Disappointed.
SUSAN
SUSAN (3 晚家庭旅程)
Hotels.com 真實旅客評價
4/10 一般
2024年6月18日
No refrigerator or microwave and pool was closed. Extremely over priced and super 8 has more amenities
michael
michael (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2024年6月16日
Elizabeth
Elizabeth (1 晚行程)
Hotels.com 真實旅客評價
8/10 很好
2024年6月9日
No fridge
It was good. Friendly, excellent breakfast . Remodeling our floor and rooms. Only problem was no refrigerator.
Donald
Donald (2 晚家庭旅程)
Hotels.com 真實旅客評價
2/10 欠佳
2024年6月8日
The hotel is being renovated. Our room had holes in the walls, shower faucet would not work. We checked in late and front desk staff would not change our room because we booked through Expedia. Totally unprofessional and I would never recommend to anyone. Breakfast was fair, with a few items. Ice machine only worked on one floor. Mostly Black staff who did not care at all about the comforts of non-black guests. No doubt a nightmare experience!
Rebecca
Rebecca (1 晚家庭旅程)
Expedia 真實旅客評價
6/10 不錯
2024年5月17日
Disappointed
3rd floor under construction so extra noise, construction workers using only elevator, drinking and smoking near exit door side property. Other side entrance door not working. We love Hampton Inns but feel like when it is the most expensive property in Town, should lower prices when this is going in. Total for o e night on the road - 191 plus two little dogs bumped it up to 291.00. Never write reviews but will not be staying here again
真實旅客
1 晚行程
Hotels.com 真實旅客評價
6/10 不錯
2024年5月5日
Needs to be cleaned, carpet was stick, hair in the bathroom.
Lisa
Lisa (1 晚家庭旅程)
Expedia 真實旅客評價
4/10 一般
2024年5月5日
Upon entering our king room on arrival, the room temp was 82 degrees and the air conditioning was on and it sounded like a jet plane taking off. There were also stains on the bench in front of the bed. We called the office about changing rooms. After being on hold for 10 minutes we hung up and called again. They finally moved us into a queen room. It was partially better but there was something sticky all over the bathroom floor and the toilet was not flushed. There was dust all over the towel shelf under the bathroom sink and stains on the walls and pictures. The mattress that I slept on had a lump in the middle. Overall I was highly disappointed with the stay. It was by far the worst Hampton Inn that we have ever stayed in. We will not be back.
Michael
Expedia 真實旅客評價
6/10 不錯
2024年3月19日
The staff were very friendly. The rooms had dirty socks left in the room. The toilet was running when we walked into the room the first time. Spots were all over the walls. The carpet stuck to our feet! Like slimy carpet! Wasn’t a great feel! Had to wear socks the entire time so I didn’t get creeped out!