I found the facility to be clean welcoming and comfortable.
The staff was friendly and accommodating.
I would recommend this hotel and will use them again.
CAROL
CAROL (1 晚商務旅程)
Hotels.com 真實旅客評價
10/10 完美
2025年1月4日
Recommended
Great value, good location, safe location, close to meals.
Norman M.
Norman M. (2 晚行程)
Hotels.com 真實旅客評價
6/10 不錯
2024年12月24日
真實旅客
1 晚行程
Hotels.com 真實旅客評價
10/10 完美
2024年12月18日
Christmas at Biltmore
We have been staying here about 4 times every year for over 10 years and it has always been exceptional. We stayed here during Covid also because I knew we could trust them to keep us and my 4 grand children as safe as possible.
Sonja
Sonja (1 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2024年12月16日
Juan
Juan (2 晚行程)
Hotels.com 真實旅客評價
6/10 不錯
2024年12月15日
Good location in Asheville
Walls were super thin and could hear everything in surrounding rooms and hallway, including during “quiet hours.” Could also hear noise from the highway. Hallway and our bathroom smelled like marijuana. King mattress was worn out and not supportive. Location was good but will not stay here again.
真實旅客
2 晚行程
Hotels.com 真實旅客評價
10/10 完美
2024年12月15日
Great people, clean property, no issues
dede
dede (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2024年12月15日
Great stay for a weekend getaway!!!
Great stay for weekend getaway!!!
Matthew
Matthew (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2024年12月15日
Madeleine
Madeleine (2 晚行程)
Hotels.com 真實旅客評價
8/10 很好
2024年12月14日
Matthew
Matthew (1 晚商務旅程)
Hotels.com 真實旅客評價
10/10 完美
2024年12月7日
Melissa
Melissa (3 晚行程)
Hotels.com 真實旅客評價
6/10 不錯
2024年11月25日
Clean, but w/ some flaws
Hotel was nice, clean and decorated well. However the walls are very thin. It was pretty noisy out in the hallway w/ doors closing and people walking above us. The shower leaked all over the floor. Luckily they had given us 2 extra towels. I did tell the lady at the desk and she said she would have someone check it. Breakfast was a disappointment. We ended up drinking hot chocolate. Which was great. Nice hotel, but wouldn't be my choice for my next trip to Asheville.
真實旅客
1 晚家庭旅程
Hotels.com 真實旅客評價
6/10 不錯
2024年11月22日
Other customers across and down the hall made lots of noise. Breakfast options were minimal and some of the equipment was out of order.
charles
charles (2 晚行程)
Hotels.com 真實旅客評價
8/10 很好
2024年11月20日
Good hotel
For the price, we had a decent room with lots of space. It was weird the floors were easy to make things shake in the room, but overall was a great hotel to stay in. Comfortable, good wifi, and friendly staff. We went after hurricane Helene so we were happy with what we got.
真實旅客
3 晚行程
Hotels.com 真實旅客評價
6/10 不錯
2024年11月12日
Raymond
Raymond (1 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2024年10月27日
Iris
Iris (1 晚行程)
Hotels.com 真實旅客評價
6/10 不錯
2024年10月13日
Deborah
Deborah (1 晚行程)
Expedia 真實旅客評價
8/10 很好
2024年10月9日
Nancy
Nancy (1 晚行程)
Expedia 真實旅客評價
8/10 很好
2024年10月7日
Mindy
Mindy (3 晚行程)
Expedia 真實旅客評價
8/10 很好
2024年10月3日
Deborah
Deborah (1 晚行程)
Expedia 真實旅客評價
2/10 欠佳
2024年10月2日
I didn't get to stay because of Hurricane Helena, Expedia reached out to the manager of the hotel with no response or reply back.
Sara
Sara (1 晚行程)
Expedia 真實旅客評價
8/10 很好
2024年10月2日
Rooms comfortable. Staff accomodating.
Agnes
Agnes (1 晚浪漫旅程)
Expedia 真實旅客評價
10/10 完美
2024年10月1日
Eric
Eric (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2024年9月29日
GUILLERMO
GUILLERMO (1 晚行程)
Hotels.com 真實旅客評價
6/10 不錯
2024年9月27日
The hotel is very muggy in the halls and rooms and has a bit of a stale kind of smell. The room was clean and the beds were very comfy. Our stay was ruined by the people above practically stomping around. I ended up calling the second night to ask for help about it. Not sure if anything was relayed to them as them kept stomping and the next morning woke very early and proceeded to do the same. I would have liked for the staff to maybe follow up. I know it is not there fault the people were being so loud/rude but maybe could have offered another room at least. Maybe try and ask for a top floor room if possible bc the noise will keep you up if you are a light sleeper.