The coffee pot in the room was broken. The television was not working. Roaches in the bathroom. Bath towels were dirty. Breakfast was great and staff friendly.
Angela
Angela (1 晚行程)
Hotels.com 真實旅客評價
4/10 一般
2024年11月21日
kim
kim (1 晚家庭旅程)
Hotels.com 真實旅客評價
6/10 不錯
2024年11月13日
Danny
Danny (1 晚商務旅程)
Hotels.com 真實旅客評價
2/10 欠佳
2024年11月8日
Terrible customer service
This was the worst hotel experience I have had in my life. I was down here for two nights for work. When I left Thursday morning, I pulled on the door to make sure it was closed and it was. When I returned back at 630pm I noticed the door was acting weird. I changed and got ready to go eat dinner and as I was leaving the door would not properly close at all. I looked the the door and lock and it was obvious that someone attempted to break into the door with possibly a screw driver or a similar device and damaged the door, the frame, and doorframe hardware. I called front desk and the night shift person responded and was great but the maintenance did nothing and wasn’t available to do anything. The desk rep helped me secure the broken door. The next morning I came to address it with the front desk and the “manage” was rude and stated it was house keeping, which I refused house keeping that morning so it wasn’t them. She’s begins to argue with me stating nobody attempted to break into the room. I immediately called corporate and reported the situation and have a case number. The management did not take it seriously at all. I’m lucky I had no valuables in the room when I was working. They never called the police and refused to look at the security footage with a camera right by my door. Will not stay or recommend this place for anyone.
Christopher
Christopher (2 晚商務旅程)
Hotels.com 真實旅客評價
10/10 完美
2024年11月6日
Alphonso
Alphonso (1 晚行程)
Hotels.com 真實旅客評價
2/10 欠佳
2024年11月5日
Brandon
Brandon (2 晚行程)
Expedia 真實旅客評價
10/10 完美
2024年11月3日
Nice and quite
hiram
hiram (7 晚行程)
Expedia 真實旅客評價
2/10 欠佳
2024年11月2日
Charles
Charles (5 晚行程)
Expedia 真實旅客評價
8/10 很好
2024年11月2日
It was ok. Had some construction in the lobby.
David
David (1 晚家庭旅程)
Hotels.com 真實旅客評價
2/10 欠佳
2024年11月1日
Got there to check in got my room keys and when i walked in my room it was all dirty
Brenda
Brenda (1 晚家庭旅程)
Expedia 真實旅客評價
6/10 不錯
2024年10月29日
It was ok.
Marianna
Marianna (2 晚商務旅程)
Expedia 真實旅客評價
10/10 完美
2024年10月28日
Jennifer
Jennifer (1 晚行程)
Orbitz 真實旅客評價
10/10 完美
2024年10月26日
Great staff. Very kind. I told the clerk at desk I was having surgery the following morning. He told me he hoped everything goes well. Very respectful!
Melanie
Melanie (2 晚家庭旅程)
Expedia 真實旅客評價
2/10 欠佳
2024年10月24日
There was mold.
Valencia
Valencia (1 晚行程)
Expedia 真實旅客評價
10/10 完美
2024年10月22日
真實旅客
2 晚行程
Hotels.com 真實旅客評價
10/10 完美
2024年10月21日
All of the staff were excellent from the older gentleman that checked us in to Mr. Romain that checked us out. The young man that was cleaning up on the premises on Sunday morning was on top of things.
The room was extremely comfortable and my family was satisfied.
The only issue I had was the small full parking lot, but there were so many hotels using the same parking spaces. However, we would still return to THIS hotel if we were ever in this area again. Thank you