Loved the room 325 and the view. The pool was nice especially the sunning area outside the pool. The food was okay at Willy T’s but the entertainment 8/31 was very good.
We had an issue with the staff entering our room unannounced. She had longer blonde hair a taller bigger built younger woman. She entered my room, shut the door and stood by the door and then left. I have a feeling if we weren’t there she would have gone through our things. I told the front desk manager about it and she talked to the staff. One girl had a baseball cap and the other longer blonde hair. The girl with the long hair was screaming and making a fuss over management of the front desk staff and my granddaughter finally went in the hall and asked her to be quiet. This was at 8:45 am and check out wasn’t until 1 pm as we requested late check out. Zachary or Daquary I believe was the front desk manager. She was very accommodating and runs a tight ship. Besides this incident everything else was great.
I would stay there again.
Debbie Weckman
Deborah
Deborah (1 晚家庭旅程)
Expedia 真實旅客評價
6/10 不錯
2024年9月1日
They put us in the wrong room and had to switch at 1am. It’s pretty expensive for what you get. No complimentary breakfast. Outrageous fees for it being a resort plus we got charged for an extra person and cleaning fees.
Not very kid friendly - people constantly pounding on the floor below us because our kids were just walking around.
Hannah
Hannah (2 晚商務旅程)
Hotels.com 真實旅客評價
10/10 完美
2024年8月24日
We loved our stay at Thumper Pond. We stayed on a Thursday night and had the entire waterpark to ourselves for several hours that evening as well as the following morning. Staff was friendly, helpful and welcoming. Was price friendly for a last minute stay with plenty of activities for us and our kids to enjoy.
Lee
Lee (1 晚家庭旅程)
Expedia 真實旅客評價
6/10 不錯
2024年8月19日
My room had wall paper that was peeling off the walls and was very stuffy. It also had red stains on the carpet. There was plenty of space in the room and the bed and pillows were comfy.
Aaron
Aaron (1 晚家庭旅程)
Expedia 真實旅客評價
10/10 完美
2024年8月18日
Eliomar
Eliomar (1 晚友伴旅程)
Hotels.com 真實旅客評價
10/10 完美
2024年8月18日
Great room, arcade and pool were fun, food onsite was perfect!
Kari
Kari (1 晚浪漫旅程)
Expedia 真實旅客評價
10/10 完美
2024年8月10日
fun slides in the pool area ( but getting old ), kiddie pool was too cool, the restaurant should bring the ordered food to the pool......but otherwise, great place, large room, comfortable, grounds are gorgeous, peaceful patio off the restaurant.
Daniel
Daniel (1 晚浪漫旅程)
Expedia 真實旅客評價
10/10 完美
2024年8月7日
Pretty much great; though the room was a little dated.
Judy
Judy (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2024年8月7日
真實旅客
1 晚家庭旅程
Hotels.com 真實旅客評價
10/10 完美
2024年8月6日
Jay
Jay (1 晚行程)
Expedia 真實旅客評價
10/10 完美
2024年8月5日
Stacey
Stacey (2 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2024年8月3日
Great stay!
We enjoyed our room with the jacuzzi. Family enjoyed the water park!
David
David (1 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2024年8月1日
Great accomodations
Shari
Shari (1 晚行程)
Expedia 真實旅客評價
4/10 一般
2024年7月31日
All the linens had a horrible smell. Towels, sheets, pillow cases. I used a tshirt as a pillow case it was so bad. Never wrapped up in the blankets comfortably to avoid the smell.
Michael
Michael (2 晚行程)
Expedia 真實旅客評價
8/10 很好
2024年7月29日
Chris
Chris (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2024年7月29日
The bed is huge and comfortable, overall cleanness is wonderful too.
Jialiang
Jialiang (1 晚行程)
Expedia 真實旅客評價
6/10 不錯
2024年7月28日
Its a cool place but in desperate need of renovations.
Michael
Michael (2 晚行程)
Expedia 真實旅客評價
4/10 一般
2024年7月24日
We were on the second floor. About 5 or 6 in the morning we could hear stomping on the floor above us. Very irritating. We stay here often and was the worst food I have ever had at a restaurant. The ribs were terrible. We did not go there for breakfast. We were in the most northly part of the building and the girl told us parking out front was just as close as parking out back. She couldn't have been more wrong. I just got a new hip so we finally realized it was much closer to park in the north lot where our room was. Worst stay at Thumper ever. We heard it got worse with the new owner a year ago. ???
Barry
Barry (1 晚浪漫旅程)
Expedia 真實旅客評價
4/10 一般
2024年7月22日
Not so good :(
We were in room 313. The room had an odor. The bathroom ceramic floor had several cracked tiles. The bathtub faucet wobbled and never completely turned off so water ran all night. The sink faucet sprayed sharp streams of water so that it splashed all over the counter and our clothes. It took five minutes running water to get it hot. The bathroom light switch included the fan which was so noisy it would wake anyone sleeping.
Twice I stood at the desk 7-8 minutes before someone came.
The price we paid per night did not reflect our experience at your hotel!
真實旅客
2 晚行程
Hotels.com 真實旅客評價
8/10 很好
2024年7月22日
It was a quiet and beautiful place to stay. I was there for a wedding didn’t much like that they had no air conditioning or ceiling fans in the reception area. It was unbearably hot in there. But other wise she had a beautiful amazing wedding with delicious food