Note - if staying for business a lot of the rooms have no mobile signal.
Free WiFi is available and is on the whole quick enough.
The hotel is dated, I’m sure in its hay day it was a lovely place.
On arrival my room smelt of smoke, I mentioned this to reception and was advised to “open the window for a bit”. This didn’t help for the 4 days I was there.
One day my room wasn’t cleaned, called reception - were sorry but housekeepers had gone home.
Room itself had stains on the carpet, curtains that were hanging off letting in daylight, and pillows that I am convinced were made of card board. I was on my own and used all 4 pillows to get any sort of support.
Pool has to be booked so if hoping to jump in after work you need to plan ahead.
Breakfast was an odd experience too, quite expensive when compared to similar hotels, buffet style but fried eggs were an “extra” you could order these but they took 10mins to come out meaning all your other food was cold.
I shan’t be returning.
Sam
Sam (4 晚商務旅程)
Hotels.com 真實旅客評價
8/10 很好
2025年2月2日
Fine for a night!
Lovely staff and perfect for a one night stop over. The room was a good size and had a bath which was a plus clean and tidy however did look pretty dated and tired in some areas. Loud in general the room was not very sound proof and we heard alot through the walls/from the corridor. The bed was very very comfy though! Squeaky floor boards however and no nets meant we had to keep the curtains shut the whole time. I would happily stay again for one night but not more than that.
真實旅客
1 晚行程
Hotels.com 真實旅客評價
6/10 不錯
2025年1月30日
Rick
Rick (2 晚行程)
Hotels.com 真實旅客評價
8/10 很好
2025年1月28日
Decent Chain Hotel
Friendly welcome. Room was typical chain hotel style, but comfortable. Could have been cleaner (cobwebs in corners, dusty surfaces).
Food was OK, service was attentive and friendly.
Would stay here again, and maybe take advantage of the leisure facilities.
Ralph
Ralph (1 晚商務旅程)
Hotels.com 真實旅客評價
8/10 很好
2025年1月27日
Andrew
Andrew (1 晚行程)
Hotels.com 真實旅客評價
6/10 不錯
2025年1月27日
Jason
Jason (3 晚行程)
Hotels.com 真實旅客評價
8/10 很好
2025年1月21日
For the price its definitely worth to stay again.
Nice quiet stay, enjoyed use of the leisure centre & breakfast was very good!
Mac
Mac (1 晚商務旅程)
Hotels.com 真實旅客評價
8/10 很好
2025年1月14日
Jeffrey
Jeffrey (1 晚商務旅程)
Hotels.com 真實旅客評價
10/10 完美
2025年1月12日
Shaun
Shaun (1 晚商務旅程)
Hotels.com 真實旅客評價
8/10 很好
2025年1月6日
Take ear plugs
Had a wonderful stay here. Staff were friendly, food was great, room & hotel was clean. My only negative is that the walls are very thin! I could here everything in the next room, from phone conversations, to using the bathroom. I expect not much can be changed as it's an old building. So my only recommendation is for people to take ear plugs! I'm glad I brought my own eye mask, as the room was bright at night with the light from outside. But overall a lovely experience, and would happily go back (with ear plugs)
真實旅客
3 晚行程
Hotels.com 真實旅客評價
10/10 完美
2025年1月3日
Miranda
Miranda (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2024年12月31日
Adrian
Adrian (1 晚行程)
Hotels.com 真實旅客評價
8/10 很好
2024年12月31日
Standards need to improve
Room cold on arrival radiators not working supplied with a 2 Kw electric fire
No heating in bathroom
Heating is all important. I am disabled but room in the attic on the top floor not suitable for a disabled person
Graham
Graham (1 晚行程)
Hotels.com 真實旅客評價
8/10 很好
2024年12月19日
Convenient for airport
We had a late check-in and they were very accommodating, very polite and helpful, this was our second visit, would definitely recommend for a stop over for Bristol airport
Graham
Graham (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2024年12月19日
Always a nice stay.
Only a flying visit of 1 night this time, but a very comfortable one. Staff are excellent as always and the fish and chips at the bar was very nice.
Managed to use the pool in the morning but got there too late for the Sauna and Steam room this time.
My room was small, but perfect for a one night with a double bed and shower/wc room.
Jonathan
Jonathan (1 晚商務旅程)
Hotels.com 真實旅客評價
10/10 完美
2024年12月16日
Lovely stay
Stayed here for one night and wish it was more.
From the moment we arrived the receptionist was so lovely and welcoming it was great.
Didn't eat in the restaurant as we were going out but breakfast buffet was lovely and plentiful.
Booked a massage in the Spa and Eloise the beautician was amazing, she was so kind and friendly, the massage was wonderful, highly recommend.
Over all good stay
Julie
Julie (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2024年12月9日
Nice location
2nd time here. A very nice hotel. This time I made sure I had time to use the spa!
Jonathan
Jonathan (1 晚商務旅程)
Hotels.com 真實旅客評價
2/10 欠佳
2024年12月8日
Very bad nights sleep
We didn’t know there was a Christmas party happening when we booked and the music was so so loud and lasted until midnight. We came for a quiet night away so it would’ve been nice to know and we’d have booked somewhere else.
Heating went off in the middle of the night and couldn’t turn it back on and it was freezing. No hot water in the morning. Bed was very uncomfortable with thin duvet and thin pillows. Room very dated.
Amy
Amy (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2024年12月5日
Great hotel and location.
Very nice hotel. Staff were excellent. A large gym and pool/spa that I regret not having the time this time to make use of, but I will if I'm back here again.
Jonathan
Jonathan (1 晚商務旅程)
Hotels.com 真實旅客評價
8/10 很好
2024年12月4日
Very noisy heating
It was really nice. Staff are very helpful
Only one complaint the heating made a horrendous noise in number 107 so we had no sleep till after 12.30 am and woke by the noise again at 6am
Patricia
Patricia (2 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2024年12月2日
Samantha
Samantha (1 晚商務旅程)
Hotels.com 真實旅客評價
6/10 不錯
2024年11月27日
Need renovation old dated hotel
Quite old fashioned hotel need a bit renovation. The food is horrible there! 😂 it’s so cold in the hotel as well.
真實旅客
2 晚商務旅程
Hotels.com 真實旅客評價
10/10 完美
2024年11月26日
One night stopover
Lovely welcome and use of spa a real bonus. Room no 9 is spacious and full of character. One night stay perfect for accessing Bristol Airport.
Staff really lovely. Thank you.
Christine
Christine (1 晚行程)
Hotels.com 真實旅客評價
6/10 不錯
2024年11月22日
Needs a refurb badly
Was probably a stunning hitel 5-10 years ago very run down needs a refurb badly food was expensive and average at best