We found a 5 inch black spider on the wall above the bed and took pictures. Absolutely disgusting. My wife and I complained. We asked for a refund for the remaining day because we didn't want to stay there any longer, of course. We were denied a refund but were offered another room, which we promptly refused. It completely ruined our weekend, as you can imagine. Be careful and good luck.
Mario Rui
Mario Rui (2 晚家庭旅程)
Expedia 真實旅客評價
8/10 很好
2024年8月20日
The Mayfair offers rooms from single bed up, at great rates which include parking, no 'frills' - pool spa etc.
My single room was clean and adequate, walking distance from seafront and local amenities.
I had a misfortune which caused me to call short my stay overnight, reception was closed.
The following day Expedia and the Hotel dealt with the issue quickly and made a refund, which they were not obliged to under the conditions.
Mike
Mike (6 晚行程)
Expedia 真實旅客評價
2/10 欠佳
2024年7月31日
The room we were given was terrible. The old furniture didn't match the pictures, and the carpet was very old and hadn't been vacuumed. The breakfast was poor, and we didn't even bother with dinner, We had breakfast and dinner outside. The Wi-Fi was unrulable and kept disconnecting every minute... The windows wouldn't even close, it was very noisy outside. The stairs were old and not well-maintained. We won't be coming here again.
Bishadi
Bishadi (4 晚行程)
Expedia 真實旅客評價
4/10 一般
2024年7月31日
stained bath, uncomfy pillow full of clumped up stuffing, no air coniditoning, uncomfy spring beds
Samantha
Samantha (1 晚行程)
Expedia 真實旅客評價
10/10 完美
2024年7月28日
enjoyed my stay at this hotel
Martin
Martin (2 晚家庭旅程)
Hotels.com 真實旅客評價
4/10 一般
2024年7月1日
Although the staff were friendly and welcoming the room was generally poor. The mattress was poorly sprung and uncomfortable to sleep on. The shower/bath tap mixer wasn’t working properly and ran mostly with spurts of warm water. The bath and sink had no blogs so we were unable to even bath! This soiled our weekend away. The room was definitely no worth the money. I would not be able to recommend this hotel to any one in all good conscience!
Ray
Ray (3 晚浪漫旅程)
Expedia 真實旅客評價
10/10 完美
2024年5月27日
The area is very quiet, the people were very friendly. I spent some time here.
Lorena
Lorena (2 晚浪漫旅程)
Expedia 真實旅客評價
10/10 完美
2024年5月25日
Amazing property with great hospitality !
Swati
Swati (1 晚浪漫旅程)
Expedia 真實旅客評價
8/10 很好
2024年5月21日
Simon
Simon (2 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2024年5月3日
Susan
Susan (1 晚行程)
Expedia 真實旅客評價
10/10 完美
2024年4月28日
Jon
Jon (1 晚行程)
Expedia 真實旅客評價
10/10 完美
2024年4月23日
Great upcoming hotel
Great hotel which is up and coming and the team were soo welcoming and polite. They were supportive of my needs and it was such a effortless stay and very relaxing. I will stay there again.
Adam
Adam (1 晚商務旅程)
Hotels.com 真實旅客評價
8/10 很好
2024年4月11日
The staff were very friendly and helpful. Room was clean. On-site parking was no hassle. Handheld shower did not fit onto wall bracket.
Kent
Kent (1 晚家庭旅程)
Expedia 真實旅客評價
8/10 很好
2024年4月1日
Very good hotel. And very close to the seafront
james
Expedia 真實旅客評價
6/10 不錯
2023年11月6日
Suncliff hotel
Moved to Suncliff Hotel due to large party booking (wedding?)at Mayfair Hotel, so review is for Suncliff. Decor looking tired in places. 4th floor accommodation: bed very stiff and not comfortable. One roller blind was down halfway on arrival with broken/rusty chain laying on window sill, so unable to limit sunshine beaming through window at 06:30 in the morning. Stains on carpet around lounge area. Unable to give review to reception desk on checking out as understaffed and felt rushed through due to busy period (10:30).
真實旅客
1 晚行程
Hotels.com 真實旅客評價
8/10 很好
2022年2月20日
Zac
Zac (1 晚行程)
Hotels.com 真實旅客評價
8/10 很好
2021年11月8日
Darren
Darren (2 晚友伴旅程)
Hotels.com 真實旅客評價
8/10 很好
2021年11月4日
Sergio
Sergio (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2021年10月27日
Decent enough to consider
excellent front of house with Carole. Stay was always going to go well from that point.
Jeremy
Jeremy (2 晚家庭旅程)
Hotels.com 真實旅客評價
8/10 很好
2021年9月14日
真實旅客
2 晚行程
Hotels.com 真實旅客評價
4/10 一般
2021年9月10日
Don't stay here
Hotel is tired and dated. Lift is not fit for purpose. Too many additional stairs and small corridors to negotiate. Paid 12.00 per night to park in carpark but still forced to park on grass verge as no room left. Bathroom dirty with hairs in bath, bedroom not much better
真實旅客
2 晚行程
Hotels.com 真實旅客評價
2/10 欠佳
2021年9月9日
Not worth £100 a night
Put in a room at the back
Back to the 80s type room
£12 for the car park ..
Graham
Graham (1 晚行程)
Hotels.com 真實旅客評價
8/10 很好
2021年8月31日
Disappointed but had a good night sleep
I was in room 6 and had meant to mention that the TV shelf looked like it had sweet and sour sauce splattered on it. The bath suite was a beige/green looking set - the shower was, however quite powerful and at a lovely temperature. The whole place looked like there had been attempts to update it (ground floor toilets and the bar area for example) but the furniture in the lounge and dining area were very dated. The night manager (at least he was on the desk) looked like he hadn’t washed his uniform, and had a mess on his trousers - this could have been due to something he did before we got there though. The lovely smiley lady on days, with brown hair and glasses was not only professional, but warm and friendly - a definite asset to your team. Overall the hotel is tired, the staff are all further on in their years and the feel was very old fashioned.