Excellent hotel . Very welcome staff. Clean. Quiet
Salem
Salem (7 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2024年11月29日
aseel
aseel (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2024年11月26日
Perfeito
Hotel maravilhoso, novinho e serviço perfeito. Recomendo este hotel!!!! A localização excelente, perto de tudo!!! O restaurante muito bom!!!
Eliana
Eliana (5 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2024年11月23日
Justin
Justin (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2024年11月23日
Probably the best in town right now
Just simply luxurious without the bling, subtle unobtrusive friendly staff. Full 5 stars and well deserved.
James
James (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2024年11月20日
Line
Line (3 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2024年11月17日
真實旅客
3 晚行程
Hotels.com 真實旅客評價
10/10 完美
2024年11月9日
Dean
Dean (5 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2024年11月4日
Pretty new hotel. Perfect location .
Amazing !
Luciana
Luciana (3 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2024年10月24日
Hotel incrível !
Incrível! Localizaçao excelente, região de Marylebone é deliciosa, charmosa, com muitos restaurantes nos arredores para não precisar pegar o metro a noite para sair para jantar.
Quarto confortável, bem equipado e muito silencioso
Pessoal muito atencioso, sempre dispostos a ajudarem com qualquer necessidade.
O restaurante do hotel é MUITO bom!
Recomendo fortemente a estadia neste hotel.
Paulo
Paulo (8 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2024年10月17日
Ótima localização do hotel, acomodação confortável , todos appliances novos disponíveis, cafeteira, frigobar com ótimo sortimento de bebidas e petiscos.
Limpeza excelente , roupas de banho e cama de qualidade .
Café da manhã a lá carte e serviço de buffet de ótima qualidade.
Bom atendimento por parte dos funcionários
Ana Carmen
Ana Carmen (5 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2024年10月17日
Farshad
Farshad (5 晚行程)
Hotels.com 真實旅客評價
8/10 很好
2024年10月11日
sung won
sung won (5 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2024年10月10日
Raul
Raul (4 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2024年9月25日
Elina
Elina (3 晚行程)
Expedia 真實旅客評價
10/10 完美
2024年9月23日
Adam
Adam (1 晚行程)
Hotels.com 真實旅客評價
4/10 一般
2024年9月22日
Very well appointed rooms. Modern contemporary chic twinned with technology frills. Soundproofed walls, great mini bar with some free non-alcoholic beverages. A few steps away from an Elizabeth Line tube station.
Rooms are very comfortable, clean and quiet. We had a superb view down Marylebone Lane towards Oxford Street.
Service is sporadic and theres an odd attitude that I can only describe as cliquey and condescending (not everyone, but it’s a theme we spotted). There were several daily misses with room cleaning and restocking, some errors took a couple of calls to get right. The lack of a reception desk is weird, instead there’s half a dozen people stood around holding iPads. It’s off-putting. I understand that a cosy personal experience is the objective, but it’s an uncomfortable experience to navigate through when arriving and leaving.
I wanted to rate this experience higher because the rooms and the location are fabulous. The overwhelming tech and inconsistency in service let it down.
John
John (4 晚浪漫旅程)
Expedia 真實旅客評價
10/10 完美
2024年9月20日
Raghav
Raghav (7 晚行程)
Expedia 真實旅客評價
8/10 很好
2024年9月16日
Very beautiful and modern hotels, nice and very modern rooms - one comment on the room, no handler to open the shower door.
Disappointing service - after skipping cleaning of the room, the receptionist answered impolitely, not hesitating to bluntly lie for the source of the reason. It required unpleasant argument to have the room cleaned.
Repetitive billing mistakes including "sneaking in" the final bill a "discretionary service charge" as well as dismissing the use of a voucher trying to charge as it is not exist. Four mistakes in one bill cannot be perceived as coincidence.
Great potential ruined by disrespecting service and multiple attempts to take advantage of us as guests.