美家園酒店 - 羅馬

離車站非常近，工作人員十分友好。房間很小幾乎無法打開行李箱、沒有熱水器跟微波爐、wifi訊號非常微弱只能到接待台旁使用、隔音很不好。 如果是短暫住宿或是要趕火車，比較適合。

很誠心熱情的服務態度、有電梯、離Termini火車站步行不到十分鐘，對於有大行李的旅客來說很方便。 但WIfi弱到只能在大廳使用、隔音不好、沒有微波爐所以需要在超市加熱完帶回飯店（如果想喝熱牛奶或泡麵、微波食品的話）

飯店人員超親切的 下次希望能再去那邊

Uncomfortable and bad service

Shower door was broken (but usable). Room was very small. Everything else was very good.

The hotel was a little difficult to find and get into but the directions on their actual website helped a lot. The room was clean but there was some stains on some of the fabrics and there was a few chunks of hair in one of the beds that may have been trapped in one of the blankets when it was washed that shook free or left when it was being made that was not what you wanted to see when opening your bed.

So... this location from train station is VERY convenient. The room is good sized! It’s not very comfortable and has a pay by the hour type of feeling. We had rented it more because we wanted a place near the station to keep our things and quick shower before heading to the airport.

Apart from location, nothing was good. If you're thinking of living with kids, don't.

Good location. Friendly staff. Small room. Shower glass doors detailed and dirty. Water leaking from refrigerator.

Good location and very near to nice restaurants. Terrible service because the manager and the staff do not know how to take accountability for their mistakes. 1. They offered to arrange a private taxi to pick us up from airport but no one was waiting for us when we arrived. Imagine the stress that they caused us!! 2. The manager did not issue a receipt when we paid for our stay!!!!! 3. They cleaned our room but did not change the towels 4. There are only 2 sockets in the room for 4 people. 5. The manager told us that he will book a taxi for us to drop us off at the airport on the day of our flight home, but when we checked out, the hotel staff on duty doesn’t know anything about it. It’s like the staff are not talking to one another regarding the requests and needs of their clients. The manager doesn’t know how to manage the hotel and the staff. THEY DO NOT OWN UP TO THEIR MISTAKES AND THEY KEEP ON BLAMING OTHERS FOR THEIR WRONGDOINGS.