Check-in was awful. We had no idea the restaurants and bars inside the "resort" would be closed. Breakfast didn't start until after 7:30am and Friday it was tasty, but the rest of the weekend it was re-warmed from friday left overs. No starbucks, nothing to do, no turn down service, and little to no concierge service unless you want to sit through a 90 minute sales presentation. When we politely declined, we were dismissed and it was obvious not welcome at the hotel.
Janet
Janet (3 晚行程)
Hotels.com 真實旅客評價
8/10 很好
2025年2月17日
Karelis
Karelis (2 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2025年2月17日
Great experience
Veronica
Veronica (2 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025年2月16日
Just was couple things left behind nothing deal breaking. Thank you all !
Kayla
Kayla (2 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025年2月16日
Riley
Riley (1 晚行程)
Hotels.com 真實旅客評價
8/10 很好
2025年2月14日
One of the best sides at any hotel I've been to in the last few years and I've been all over America. I ran into a little issue and it quickly handled the issues. Rooms were a little bit too cold for a winter trip but luckily it was just for an overnight stay. Other than that everything else was as expected to be, amazing
Prather
Prather (1 晚行程)
Hotels.com 真實旅客評價
6/10 不錯
2025年2月12日
Gerald
Gerald (1 晚行程)
Hotels.com 真實旅客評價
2/10 欠佳
2025年2月10日
Disappointed
Have stayed at this hotel for years, before it was Thousand Hills. Has gone down since the change over. They close the amenities during what they call the "off" season. This ios when we would usually go. The TV didn't work, the shower had multiple ling dark hairs on the shower wall, and the hall and room smelled like bad body odor. We will be finding a new regular spot to stay for ALL future trips to Branson. Extremely disappointed. Offering discount tickets (we passed) for people to leave them a 5 star review is sad. Try having a clean, customer establishment and you would earn those reviews and not have to try and buy them. I do not like nor do I give bad reviews, this is my 1st and last one but feel people should be warned. Those 5 stars are bought with deals.
真實旅客
2 晚行程
Hotels.com 真實旅客評價
10/10 完美
2025年2月9日
Gina
Gina (2 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2025年2月8日
Sara
Sara (2 晚行程)
Hotels.com 真實旅客評價
4/10 一般
2025年2月5日
Noah
Noah (2 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025年2月3日
Rooms were spacious. Staff was friendly. Breakfast was nice. Only complaint was heater was noisy.
Erin
Erin (2 晚行程)
Hotels.com 真實旅客評價
6/10 不錯
2025年2月3日
*Stayed 3 nights, All Non smoking hotel however walking down the hallway you could smell Marijuana and Cigarette smoke, talked to front desk and they said they would send maintenence up to our hallway. Same thing happened again the next day.
**Terrible bed pillows
真實旅客
3 晚行程
Hotels.com 真實旅客評價
10/10 完美
2025年2月2日
Great older hotel with friendly staff.
We were able to check in early, staff was super friendly. We got free breakfast, but it was just the standard hotel breakfast.
Brandi
Brandi (2 晚行程)
Hotels.com 真實旅客評價
8/10 很好
2025年1月30日
It was nice but the pool was way to cold it was not heated at all and the breakfast could have been better