Hotel did not have a room when we arrived. When we showed the booking confirmation, they said to get a refun from orbit. Terrible experience!
Kristina
Kristina (1 晚家庭旅程)
Orbitz 真實旅客評價
10/10 完美
2024年3月19日
Loved our stay here
We were surprised by having to walk from the street into the alley for the hotel, but was later grateful for the quietness of the location. Henry was super helpful in helping us choose a Ha Long Bay cruise, as well as any other transportation needs. We also love the complimentary breakfast which includes phở gà as well as a buffet. We would recommend this place to our family and friends.
Lauren
Lauren (5 晚家庭旅程)
Hotels.com 真實旅客評價
8/10 很好
2024年3月3日
Good
Olivier
Olivier (3 晚浪漫旅程)
Expedia 真實旅客評價
10/10 完美
2023年12月14日
The staff was wonderful and especially Anna who was the star going above & beyond to make sure we were enjoying our stay there. She helped us book tours, gave us recommendations & helped organize things for us. Whenever we had a question she was quick to assist.
Had a wonderful time in Hanoi and loved staying at this hotel.