8/10 很好
2024年12月25日
Te booking access is annoying
I am from Hong Kong. After I book it, the hotel send me an email that I need to enter the customers name and parking places through VPN. However, Hong Kong(places outside Japan) cannot access the website to enter the information. The hotel don’t allow place outside Japan to access the information. This make me so inconvenient. There is no staff in the hotel and is all done by previous booking and AI. So you have no one to talk to. The house also no one to clean. The booking access and cleaning is something that not good enough.
Luckily, the rooms floor is forever heated (we come in December and is cold) and the house when we first day enter is very clean. I think these 2 things is excellent.
If you are not good at computer, you need staff to contact and to clean the room, you should not book this hotel. If you are good at computer and need not anyone to contact to or clean the room, then you are recommended to live in this hotel.
Yat Lee
Yat Lee (2 晚家庭旅程)
Hotels.com 真實旅客評價
