The overall experience was great. I love the decor and the style of the hotel. Will definitely check in this hotel next time
真實旅客
Hotels.com 真實旅客評價
10/10 完美
2014年2月11日
susan
Hotels.com 真實旅客評價
2/10 欠佳
2025年2月17日
Terrible
I was turned away from the Westin and forced to stay at Napa River Terrance Inn. Hotels.com nor the Westin informed me that my room was no longer available until I attempted to check in. I was informed upon arrival about my room no longer being available, then only given the option to stay at River Terrace In . No communication with Hotels.Com or Westin about this was communicated before driving hours to this hotel. Westin offered vouchers for the bar and breakfast but both were closed when my partner and I tried to get breakfast and a drink. Overall, unprofessional and unacceptable the way this booking happened. I left with no resolution. Never got the complimentary breakfast or drinks for being denied my room I booked a well I. Advance.
jonathan
jonathan (1 晚行程)
Hotels.com 真實旅客評價
6/10 不錯
2025年2月10日
Moving day!
First morning a gas powerwasher parked in front of my room at full speed for hours. Had to change rooms. Second room smelled bad of curry. 3 room was a charm. Valet asked me to move my car instead of parking it for me.
Jonas
Jonas (2 晚行程)
Hotels.com 真實旅客評價
4/10 一般
2025年2月8日
Nearly $400 per night for a “motel” room with old furniture and desk chair so big you could not walk across the tiny room seemed a lot, Limited dining menu and slow or no service. Convenient location. Nice parking attendants and house keepers.
Sydney T
Sydney T (3 晚商務旅程)
Hotels.com 真實旅客評價
10/10 完美
2025年1月20日
Elizabeth
Elizabeth (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025年1月5日
Paulina
Paulina (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2024年12月18日
Tyger
Tyger (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2024年12月14日
真實旅客
4 晚行程
Hotels.com 真實旅客評價
8/10 很好
2024年12月11日
very nice hotel with one exception: The bar is not up to par with the hotel. 1. no tv in bar. had to go out of hotel to watch football game. 2. service is slow and communication poor for breakfast.
Gregory
Gregory (2 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2024年11月25日
The experience here was beautiful. I’m glad I chose to stay here.
Diana
Diana (1 晚行程)
Expedia 真實旅客評價
10/10 完美
2024年10月28日
Melanie
Melanie (5 晚行程)
Hotels.com 真實旅客評價
8/10 很好
2024年10月28日
Crystal
Crystal (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2024年10月28日
Will be coming back soon
Beautiful property, excellent rooms and excellent staff. The food at the restaurant was one of the best we have had.
stephanie
stephanie (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2024年10月27日
martin
martin (3 晚行程)
Expedia 真實旅客評價
8/10 很好
2024年10月23日
Ellen
Ellen (2 晚行程)
Expedia 真實旅客評價
10/10 完美
2024年10月22日
Richard
Richard (3 晚行程)
Expedia 真實旅客評價
8/10 很好
2024年10月14日
A great place to stay for an excellent location, can’t be beat when looking for a two room suite for family. Friendly staff. The required valet does mean you end up waiting to park or leave the property which can be a little inconvenient but minor. Lovely pool as well!
Sandra
Sandra (3 晚家庭旅程)
Orbitz 真實旅客評價
10/10 完美
2024年10月8日
Very convenient to downtown Napa. Staff was awesome and the property is beautiful.
John
John (3 晚行程)
Expedia 真實旅客評價
10/10 完美
2024年10月8日
Beautiful hotel
Beautiful Hotel, loved it was close to downtown, loved the shuttle was prompt in taking you downtown. Food was great for breakfast. Beds were stiff comfort was 5 out of 10. Channels on tv were very low and no Fox News only CNN Ugh!