Very unkept and dirty room. They will also come clean before your checkout time and steal your food if you left any in the fridge.
真實旅客
2 晚行程
Hotels.com 真實旅客評價
4/10 一般
2024年11月22日
From good to poor
I had to do a late check in and system was slow to checked me in. It took about 10 minutes and clerk decide to let me in so did no have to wait any longer, he was going to check later when system come back on. Room was payed for anyway. Tv in the room had image but no sound, I called to see it there was something I was doing wrong but clerk mention it wasn’t working so sorry for that. Carpet in the room need a wash or a deep clean. Outer then that all good in the room. Morning free breakfast we went 30 minutes before it ended and all food was out even coffee. Had to ask the same clerk that check us in, that means that the poor guy work at least the overnight shift and the morning, not just that but it was a one man show, he was doing the breakfast area. Anyway I usually find the positive on the negative but I guess is for the better of the property that they know that they need to put more effort. I’ve been staying in this particular hotel for the last 15 years at least 3-4 times a year and this is the worse I’ve seen it. The area is quiet and safe and I’m going to think about it next time if I stay or not. I hope this helps
Guillermo
Guillermo (1 晚商務旅程)
Hotels.com 真實旅客評價
10/10 完美
2024年11月18日
Tracy
Tracy (2 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2024年11月8日
Jeffrey
Jeffrey (5 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2024年11月2日
Joshua
Joshua (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2024年10月28日
Great guest service!
Mi experiencia en este hotel fue muy buena, el servicio de las personas en recepción fenomenal, muy serviciales e instalaciones bien cuidadas! Si volvería a hospedarme aquí
真實旅客
4 晚商務旅程
Hotels.com 真實旅客評價
2/10 欠佳
2024年10月27日
I used to stay here all the time as it was close to my family but yesterday we got back and found 2 roaches in the bathroom. We were able to get a refund but front desk didn’t even seem to care nor did they even apologize and due to the World Series literally every hotel was sold out so we had to drive the 4 hours back home at 1:30 am
Valerie
Valerie (1 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2024年10月14日
Jose
Jose (3 晚家庭旅程)
Hotels.com 真實旅客評價
8/10 很好
2024年10月11日
Never stay here again.
Cocroaches, no tv the whole time. No remotes.
Megan
Megan (7 晚行程)
Hotels.com 真實旅客評價
2/10 欠佳
2024年9月22日
Gerardo
Gerardo (4 晚行程)
Expedia 真實旅客評價
8/10 很好
2024年9月20日
Stephen
Stephen (1 晚行程)
Expedia 真實旅客評價
10/10 完美
2024年9月19日
Gram
Gram (2 晚行程)
Expedia 真實旅客評價
4/10 一般
2024年9月18日
The TV and the iron didn't work. We needed to request another iron, the iron board and additional towels. They only gave us one little bottle of shampoo and conditioner for our 4-day stay in a room for 4.
Nadia Lizeth
Nadia Lizeth (4 晚家庭旅程)
Expedia 真實旅客評價
4/10 一般
2024年9月15日
Terrible stay. Our room on the first floor smelled like dog pee. There were stains and sticky spots all over the carpet. The door did not shut unless we slammed it and put all our body weight to lock it. Breakfast wasn’t ready at 7am as promised over the weekend. We will never stay here again.
真實旅客
2 晚家庭旅程
Hotels.com 真實旅客評價
4/10 一般
2024年9月13日
Jose
Jose (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2024年9月10日
lee
lee (3 晚行程)
Hotels.com 真實旅客評價
6/10 不錯
2024年9月9日
La TV no funcionó el desayuno estaba frío malo y escaso
Ana
Ana (2 晚家庭旅程)
Expedia 真實旅客評價
6/10 不錯
2024年9月9日
A unique experience.
The first room I was issued was already occupied. I have never had this done to me before. I went back to the main desk and weighted a while because there was no one attending the desk. With a loud voice I was able to get someone's attention to correct the problem and get new room that wasn't occupied. Once I got the room, I went to take a shower. Once I stepped into the shower, I slipped due to the muck my feet had collected off the carpet. I also had in the form visitors in the form of insects. There are other things I could go over but I Can assure you I'm not going Back to that hotel again.