I requested a first floor room and the notes said first floor, yet I was put on the 3rd floor. The towel rack was falling out of the wall, the thermostat didn’t regulate the room (it stayed at 77* the entire time), the coffee machine was broken, the refrigerator froze everything and there are no nearby restaurants.
Dianna
Dianna (1 晚行程)
Hotels.com 真實旅客評價
2/10 欠佳
2024年12月2日
I arrived for my prepaid room, and the general manager, John Prescott, arrived at the unattended desk after about 15 minutes.
Initially, he told me that he had not received my reservation, then he told me that he didn’t have a clean room for me. He told me that “they” only sent him 2 house cleaners that day. He sent me away with no solution.
I spent $162.76 on a room that I wasn’t given.
Susan H
Susan H (1 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2024年11月6日
Donald
Donald (2 晚行程)
Expedia 真實旅客評價
6/10 不錯
2024年10月23日
Was asked at check in about location of room, said just quiet area of hotel. Did not happen. Went down to bar for light dinner and drink. One of the few sandwiches they had we selected, was then told they didn’t have one of the main ingredients for a nearly $16…They didn’t offer something to substitute on it, so I asked for extra bacon. When got back to the with the order, not only was there no turkey but no avacado either. So the blt had bacon and lettuce no tamato or the two ingredients I mentioned it was to include. After a $60 tab for two beers a drink salad and subpar sandwich it really left a bad impression.
Robyn
Robyn (1 晚家庭旅程)
Expedia 真實旅客評價
10/10 完美
2024年10月22日
Nice hotel and easy access. Saltwater pool is a plus.
Sharon
Sharon (1 晚行程)
Expedia 真實旅客評價
10/10 完美
2024年10月21日
Great stay.
Shelbi
Shelbi (1 晚行程)
Expedia 真實旅客評價
8/10 很好
2024年10月5日
Jahnae
Jahnae (1 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2024年9月25日
Angie
Angie (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2024年9月23日
Kelly
Kelly (1 晚行程)
Expedia 真實旅客評價
10/10 完美
2024年9月12日
Payton
Payton (3 晚行程)
Hotels.com 真實旅客評價
6/10 不錯
2024年9月3日
Checked in late. Billing issue but hopefully resolved.
Brent
Brent (1 晚家庭旅程)
Expedia 真實旅客評價
6/10 不錯
2024年9月2日
Kaitlin
Kaitlin (1 晚行程)
Expedia 真實旅客評價
8/10 很好
2024年9月2日
The staff is very nice, the room was very clean and comfortable but my shower had a serious leak and the glass covering over the bathroom light was hanging down and body wash in shower was empty. Definitely would stay again just minor inconveniences that can happen when traveling
Erin
Erin (1 晚浪漫旅程)
Expedia 真實旅客評價
10/10 完美
2024年8月29日
We arrived late. They had a bistro that we could order food and an area to walk the dog
Jill
Jill (1 晚行程)
Expedia 真實旅客評價
6/10 不錯
2024年8月26日
The room remote would not hardly work and the wifi didn’t pick up.
Nastassia
Nastassia (1 晚浪漫旅程)
Expedia 真實旅客評價
10/10 完美
2024年8月20日
Great
Michael
Michael (1 晚商務旅程)
Orbitz 真實旅客評價
10/10 完美
2024年7月31日
真實旅客
1 晚家庭旅程
Hotels.com 真實旅客評價
10/10 完美
2024年7月26日
I like that room had a balcony and sofa.
Nicole
Nicole (2 晚浪漫旅程)
Expedia 真實旅客評價
10/10 完美
2024年7月25日
The staff was what made the property enjoyable.
Russell
Russell
Russell (1 晚行程)
Expedia 真實旅客評價
8/10 很好
2024年7月21日
Charles
Charles (1 晚家庭旅程)
Hotels.com 真實旅客評價
6/10 不錯
2024年7月21日
July visit
Nice appearance. Due to the clutch with Microsoft ( this is what the manager said) the room card key system wasn’t working. So if we left our room they would go and open the door for us with a master key.
The problem is that no compensation was offered. Not even a free breakfast. So that is a bit of a bummer.
Michael
Michael (1 晚行程)
Hotels.com 真實旅客評價
4/10 一般
2024年7月16日
Poor.
No complimentary coffee or cookies at any time. $40 more extra fees tacked on which were not initially advertised. AND a parking fee! The extra queen size sofa would barely fit 1 child .