I requested a first floor room and the notes said first floor, yet I was put on the 3rd floor. The towel rack was falling out of the wall, the thermostat didn’t regulate the room (it stayed at 77* the entire time), the coffee machine was broken, the refrigerator froze everything and there are no nearby restaurants.
Dianna
Dianna (1 晚行程)
Hotels.com 真實旅客評價
2/10 欠佳
2024年12月2日
I arrived for my prepaid room, and the general manager, John Prescott, arrived at the unattended desk after about 15 minutes.
Initially, he told me that he had not received my reservation, then he told me that he didn’t have a clean room for me. He told me that “they” only sent him 2 house cleaners that day. He sent me away with no solution.
I spent $162.76 on a room that I wasn’t given.
Susan H
Susan H (1 晚家庭旅程)
Hotels.com 真實旅客評價
8/10 很好
2024年10月5日
Jahnae
Jahnae (1 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2024年9月25日
Angie
Angie (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2024年9月12日
Payton
Payton (3 晚行程)
Hotels.com 真實旅客評價
6/10 不錯
2024年9月3日
Checked in late. Billing issue but hopefully resolved.
Brent
Brent (1 晚家庭旅程)
Expedia 真實旅客評價
6/10 不錯
2024年9月2日
Kaitlin
Kaitlin (1 晚行程)
Expedia 真實旅客評價
8/10 很好
2024年9月2日
The staff is very nice, the room was very clean and comfortable but my shower had a serious leak and the glass covering over the bathroom light was hanging down and body wash in shower was empty. Definitely would stay again just minor inconveniences that can happen when traveling
Erin
Erin (1 晚浪漫旅程)
Expedia 真實旅客評價
10/10 完美
2024年8月29日
We arrived late. They had a bistro that we could order food and an area to walk the dog
Jill
Jill (1 晚行程)
Expedia 真實旅客評價
6/10 不錯
2024年8月26日
The room remote would not hardly work and the wifi didn’t pick up.
Nastassia
Nastassia (1 晚浪漫旅程)
Expedia 真實旅客評價
10/10 完美
2024年8月20日
Great
Michael
Michael (1 晚商務旅程)
Orbitz 真實旅客評價
10/10 完美
2024年7月31日
真實旅客
1 晚家庭旅程
Hotels.com 真實旅客評價
10/10 完美
2024年7月26日
I like that room had a balcony and sofa.
Nicole
Nicole (2 晚浪漫旅程)
Expedia 真實旅客評價
10/10 完美
2024年7月25日
The staff was what made the property enjoyable.
Russell
Russell
Russell (1 晚行程)
Expedia 真實旅客評價
8/10 很好
2024年7月21日
Charles
Charles (1 晚家庭旅程)
Hotels.com 真實旅客評價
6/10 不錯
2024年7月21日
July visit
Nice appearance. Due to the clutch with Microsoft ( this is what the manager said) the room card key system wasn’t working. So if we left our room they would go and open the door for us with a master key.
The problem is that no compensation was offered. Not even a free breakfast. So that is a bit of a bummer.
Michael
Michael (1 晚行程)
Hotels.com 真實旅客評價
4/10 一般
2024年7月16日
Poor.
No complimentary coffee or cookies at any time. $40 more extra fees tacked on which were not initially advertised. AND a parking fee! The extra queen size sofa would barely fit 1 child .
Eileen
Eileen (1 晚行程)
Hotels.com 真實旅客評價
4/10 一般
2024年7月11日
The room was not cleaned. Jelly smeared all ovet desk. Bed was the most uncomfortable bed we have ever slept in leaving us with an 8 hr drive on 4 hrs or less of sleep. Will not be using Marriott again after this.
David
David (1 晚家庭旅程)
Expedia 真實旅客評價
10/10 完美
2024年7月10日
Cynthia
Cynthia (1 晚行程)
Hotels.com 真實旅客評價
8/10 很好
2024年7月4日
Fire pit is cool.
Mark
Mark (1 晚浪漫旅程)
Expedia 真實旅客評價
8/10 很好
2024年7月1日
While the staff was helpful, we didn’t realize the bar/restaurant wasn’t open on Sundays so that was a bummer. The pool was very cold, even though indoors. By the elevators on the third floor, there was a cup of water for over 18 hours that nobody picked up or cleaned. They are small but they all add up, you know?
Rachel
Rachel (1 晚家庭旅程)
Expedia 真實旅客評價
4/10 一般
2024年6月30日
Decent enough
Room wasn’t the room I paid for. The fridge didn’t work. The door didn’t work right. And to took 40 minutes to get service!
Jennifer
Jennifer (1 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2024年6月29日
Clean, comfortable, spacious room. Convenient location. We enjoyed our stay!