The bath water in the bathroom is not hot, and after communicating with the front desk, it is still not solved. The sound of the alarm kept going noise at night until three o 'clock in the morning, so that people could not sleep, it was really bad, the hotel staff knew about it, no one to solve it, almost the whole building heard it. Having to catch a plane at 5am and not being able to sleep is a terrible experience!
Nana
Nana (1 晚家庭旅程)
Expedia 真實旅客評價
8/10 很好
2024年11月22日
Bandole
Bandole (2 晚行程)
Hotels.com 真實旅客評價
6/10 不錯
2024年11月21日
Marco A
Marco A (3 晚商務旅程)
Hotels.com 真實旅客評價
8/10 很好
2024年11月21日
Besides a few roaches and a small leak in room 426,my stay at the hotel was enjoyable
Bandole
Bandole (1 晚商務旅程)
Hotels.com 真實旅客評價
6/10 不錯
2024年11月5日
The room needs to be cleaned better also the shower stall, the floors, under the cushions of the couches
Natasha
Natasha (12 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2024年11月4日
Wonderful staff, pleasant stay.
Stayed for 2 nights in Oct 2024.
The good stuff: Friendly, courteous and welcoming staff. Malaika at front desk was especially efficient and humorous during check-in and enquired about our needs throughout-out stay. Amanda during check-in was also quite helpful.
Alston from maintenance and Shellon G and Bolessa J at the poolside restaurant were very helpful and accommodating.
The room we had was spacious, linen and towels clean and a/c working well.
The poolside restaurant was clean and the tables well spaced to afford some dining privacy.
The not so good:
The safe was not working when we arrived and there was a space in the closet ceiling where the tile was not replaced. One of the bulbs over the sink was out. I must emphasize that Malaika contacted maintenance immediately when these were brought to her attention. Alston arrived to fix the safe and take care to make sure the taps worked. We asked that the ceiling and light bulb be fixed later, as these issues were not a bother during our stay.
One concern is the design of the bathroom. There are no hooks to hang towels when using the shower. This means that a person will need to step out and take a few steps to get the towel. This is a potential accident due to slipping on the floor with wet feet. Also, check the drainage of the shower. Maintenance work on the 4th floor left the carpets a bit messy. The music from the Fun Fair is an annoyance.
Mall, supermarket, and casino close by.
Overall, a pleasant stay.
Andrew
Andrew (2 晚行程)
Hotels.com 真實旅客評價
8/10 很好
2024年11月2日
It was comfortable and breakfast was good
真實旅客
2 晚家庭旅程
Hotels.com 真實旅客評價
10/10 完美
2024年10月28日
Dion
Dion (1 晚行程)
Hotels.com 真實旅客評價
2/10 欠佳
2024年10月8日
Out dated rooms,
真實旅客
4 晚友伴旅程
Hotels.com 真實旅客評價
8/10 很好
2024年9月28日
Jaianan
Jaianan (1 晚家庭旅程)
Hotels.com 真實旅客評價
6/10 不錯
2024年9月8日
Thomas
Thomas (3 晚行程)
Hotels.com 真實旅客評價
2/10 欠佳
2024年9月5日
Rabyia Z.
Rabyia Z. (1 晚家庭旅程)
Hotels.com 真實旅客評價
2/10 欠佳
2024年9月4日
Terrible unsafe rooms
The room was very unsafe the door were held together with paper in the locks, the shower was broken it was just a terrible stay i check in at 3pm and checked out at 630pm i felt my family was not safe there
VIDYA
VIDYA (1 晚家庭旅程)
Hotels.com 真實旅客評價
8/10 很好
2024年9月4日
Taracharran
Taracharran (7 晚商務旅程)
Hotels.com 真實旅客評價
4/10 一般
2024年8月30日
Duchas sin limpiar, pisos siempre resbaladizo como con grasa, limpiezas de las habiataciones en horas de la tarde, pesima atencion en el restaurante, habia que rogarles que nos atendieran, cero variedad de comidas. Lastima que en Gerogetown no hay mas hoteles.
Ricardo
Ricardo (4 晚商務旅程)
Hotels.com 真實旅客評價
8/10 很好
2024年8月27日
☺️
Donna
Donna (2 晚家庭旅程)
Expedia 真實旅客評價
2/10 欠佳
2024年8月26日
This property is beautiful outside but the rooms are not properly cleaned I changed 3 rooms the first night I got there the pillows was dirty and stink the bed sheets was not changed from previous persons stay the bathroom was not cleaned I have videos to prove the dirty filthy rooms that was given to me after complaining it was cleaned these rooms need maintenance old furnitures leaky bathrooms,non working air conditioners
LATCHMIN
LATCHMIN (4 晚行程)
Expedia 真實旅客評價
4/10 一般
2024年8月26日
Melissa, n Dass are the worst managers. Careful when hving dinner because i got spoil food.