The bath water in the bathroom is not hot, and after communicating with the front desk, it is still not solved. The sound of the alarm kept going noise at night until three o 'clock in the morning, so that people could not sleep, it was really bad, the hotel staff knew about it, no one to solve it, almost the whole building heard it. Having to catch a plane at 5am and not being able to sleep is a terrible experience!
Nana
Nana (1 晚家庭旅程)
Expedia 真實旅客評價
10/10 完美
2024年12月26日
Lekeasha
Lekeasha (3 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2024年12月6日
Rodolfo E
Rodolfo E (7 晚行程)
Hotels.com 真實旅客評價
6/10 不錯
2024年12月4日
Not a princess
Room did not have washcloths, soap along other products advertised. Bathroom was not clean and sanitary. Took a long time to have those rectified. The rooms have a rundown look and everything is falling apart.
Staff was friendly and willing to assist
真實旅客
2 晚行程
Hotels.com 真實旅客評價
2/10 欠佳
2024年12月1日
Poor place need to be fixed
AC stop working the second day, move to a room with no balcony (had a smoking balcony the night before) got relocated to a room near the elevator and no hot water
Vijai
Vijai (3 晚商務旅程)
Hotels.com 真實旅客評價
8/10 很好
2024年11月22日
Bandole
Bandole (2 晚行程)
Hotels.com 真實旅客評價
6/10 不錯
2024年11月21日
Marco A
Marco A (3 晚商務旅程)
Hotels.com 真實旅客評價
8/10 很好
2024年11月21日
Besides a few roaches and a small leak in room 426,my stay at the hotel was enjoyable
Bandole
Bandole (1 晚商務旅程)
Hotels.com 真實旅客評價
6/10 不錯
2024年11月5日
The room needs to be cleaned better also the shower stall, the floors, under the cushions of the couches
Natasha
Natasha (12 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2024年11月4日
Wonderful staff, pleasant stay.
Stayed for 2 nights in Oct 2024.
The good stuff: Friendly, courteous and welcoming staff. Malaika at front desk was especially efficient and humorous during check-in and enquired about our needs throughout-out stay. Amanda during check-in was also quite helpful.
Alston from maintenance and Shellon G and Bolessa J at the poolside restaurant were very helpful and accommodating.
The room we had was spacious, linen and towels clean and a/c working well.
The poolside restaurant was clean and the tables well spaced to afford some dining privacy.
The not so good:
The safe was not working when we arrived and there was a space in the closet ceiling where the tile was not replaced. One of the bulbs over the sink was out. I must emphasize that Malaika contacted maintenance immediately when these were brought to her attention. Alston arrived to fix the safe and take care to make sure the taps worked. We asked that the ceiling and light bulb be fixed later, as these issues were not a bother during our stay.
One concern is the design of the bathroom. There are no hooks to hang towels when using the shower. This means that a person will need to step out and take a few steps to get the towel. This is a potential accident due to slipping on the floor with wet feet. Also, check the drainage of the shower. Maintenance work on the 4th floor left the carpets a bit messy. The music from the Fun Fair is an annoyance.
Mall, supermarket, and casino close by.
Overall, a pleasant stay.
Andrew
Andrew (2 晚行程)
Hotels.com 真實旅客評價
8/10 很好
2024年11月2日
It was comfortable and breakfast was good
真實旅客
2 晚家庭旅程
Hotels.com 真實旅客評價
10/10 完美
2024年10月28日
Dion
Dion (1 晚行程)
Hotels.com 真實旅客評價
2/10 欠佳
2024年10月8日
Out dated rooms,
真實旅客
4 晚友伴旅程
Hotels.com 真實旅客評價
8/10 很好
2024年9月28日
Jaianan
Jaianan (1 晚家庭旅程)
Hotels.com 真實旅客評價
6/10 不錯
2024年9月27日
Old bad place
Luis
Luis (2 晚行程)
Expedia 真實旅客評價
8/10 很好
2024年9月25日
Philippe
Philippe (2 晚行程)
Expedia 真實旅客評價
4/10 一般
2024年9月25日
For $200 per night I would expect a room in excellent condition but instead the floor is dirty bathroom is dirty room has cockroaches running around ac not working properly
Helene
Helene (1 晚行程)
Expedia 真實旅客評價
10/10 完美
2024年9月21日
The overall experience was excellent. The food was great. Service was excellent. The front desk staff and the security officer were perfect and professional. I felt safe and protected when I saw the security. The security did his job up to paar at all times, even when there were lots of people coming into the facility. He knows his job and did a great job.
Denise
Denise (3 晚家庭旅程)
Expedia 真實旅客評價
10/10 完美
2024年9月20日
mahendra
mahendra (3 晚行程)
Expedia 真實旅客評價
6/10 不錯
2024年9月19日
Maintenance is needed
Muneshwarie
Muneshwarie (5 晚家庭旅程)
Expedia 真實旅客評價
8/10 很好
2024年9月18日
Chetram
Chetram (7 晚行程)
Expedia 真實旅客評價
10/10 完美
2024年9月16日
It was very clean and comfortable. I enjoyed the breakfast and the interaction with the staff.