The weather was nice.The one bad thing is the refrigerator in our room was not working.thñe breaķfast offered was great.the best
Kathy
Kathy (2 晚家庭旅程)
Hotels.com 真實旅客評價
6/10 不錯
2025 年 6 月 22 日
Bugs and centipede in room. Check in was slow
Linda
Linda (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 6 月 22 日
The room was clean and great for us. Has a great breakfast but the earlier you can get in there the better as far as the crowd. You can take your food back to your room or there's an outside area good for eating or just relaxing. If you have trouble walking you will have to walk up about 6 stairs. The only issue I had was one of the beds was terrible and had me hurting all night but I used the other bed the next night and it was good. It is a nice place.
helen
helen (2 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 6 月 17 日
Everything was wonderful. Spacious room, good breakfast, wonderful staff
Kristena
Kristena (1 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 6 月 9 日
mary
mary (5 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 5 月 21 日
Lucie
Lucie (5 晚家庭旅程)
Hotels.com 真實旅客評價
6/10 不錯
2025 年 5 月 14 日
Very Reasonable
Very reasonable hotel. Balconies were nice. The front desk was not keen to allow us extra towels (told us to bring dirty towels up to exchange for clean ones as people take towels). Laundry facilities were a bit run down, but useable. Lots of spiders in the room and lots of bears in the parking lot (but they left our car alone as we were cautious not to leave anything in there). I did enjoy the balcony, and I did enjoy the location - great access to the park and Gatlinburg strip. Parking was free. Overall a reasonable place to stay. Room was not very clean (and you could tell they didn't deep clean often), but clean enough. Night staff was very friendly.
Brandy
Brandy (2 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 5 月 3 日
Claire
Claire (4 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 5 月 2 日
Deanna
Deanna (1 晚商務旅程)
Hotels.com 真實旅客評價
6/10 不錯
2025 年 4 月 29 日
OK but simple
OK but needs improvement
Russell
Russell (1 晚行程)
Hotels.com 真實旅客評價
2/10 欠佳
2025 年 4 月 27 日
JUST HORRIBLE
It was horrible!!!! The rooms STINK they are NASTY, MOLD in shower and on the door jams. Floors coming up, beds are horrible, three balconies are rusted and the man Jimmy in the office was very RUDE and calling people liars on how they booked their rooms and said he was going to get it from his boss cause we booked rooms non smoking and he said no one did. The ladies in the office when I was, was very upset on him telling them they didn’t book those rooms. Just an overall horrible experience there.
Tammy L
Tammy L (2 晚商務旅程)
Hotels.com 真實旅客評價
4/10 一般
2025 年 4 月 27 日
Bear this in mind before booking
When they tell you to keep food out of your car due to the residential bear.. they mean it! Saw that big boy the first night. A/c unit isnt consistent. Water pressure in shower is less than desirable. If you have thick/long hair, expect a long shower. Floor wasnt clean in bathroom. No disclaimer that house keeping visits daily and no placard to say you wish to not be disturbed. Parking is tight and minimal. Location is hard to get out of during high or moderate traffic. Front desk staff is not very personable. Cleaning staff is friendly and I do appreciate those women. Pool.. more like ice bath if the sun isn't out.
Tiffany
Tiffany (3 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 4 月 25 日
Justin
Justin (1 晚行程)
Hotels.com 真實旅客評價
8/10 很好
2025 年 4 月 7 日
Not bad for the price. Great location
We added an extra day to our stay and decided to add this hotel to our travel. The lobby is small and needs a refresh. The young lady that checked us in was very sweet and helpful. The room is a typical hotel room. I love the carpets are coming out, feels cleaner and did not smell. The water pressure could use some work but did what it was suppose to.
真實旅客
1 晚友伴旅程
Hotels.com 真實旅客評價
8/10 很好
2025 年 4 月 5 日
Beautiful view! We saw a bear right in the property!
Shelly
Shelly (2 晚家庭旅程)
Hotels.com 真實旅客評價
2/10 欠佳
2025 年 4 月 3 日
Unfortunately, run down is the best word. Photos didn’t match our room. Visible ceiling damage in room, fireplace didn’t work, we didn’t get the original room we booked… however the staffing was nice enough to give us the room we originally booked but, the room didn’t look as pictured.
真實旅客
4 晚家庭旅程
Hotels.com 真實旅客評價
6/10 不錯
2025 年 4 月 1 日
The property needs a facelift inside and out.
Claude E
Claude E (4 晚行程)
Expedia 真實旅客評價
8/10 很好
2025 年 4 月 1 日
Lal
Lal (2 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 3 月 28 日
Excellent for families
Checked in late at night driving home from Florida. Guy at the counter was super sweet and friendly and upgraded our room at no extra charge since we were only staying one night. Room was huge. We had a balcony, fireplace, gorgeous views and super affordable. Def recommend!
Renee
Renee (1 晚家庭旅程)
Hotels.com 真實旅客評價
6/10 不錯
2025 年 3 月 27 日
Yoel moulton
Yoel moulton (3 晚行程)
Expedia 真實旅客評價
8/10 很好
2025 年 3 月 27 日
Needs updated
Boyd
Boyd (1 晚行程)
Expedia 真實旅客評價
10/10 完美
2025 年 3 月 25 日
Breanna
Breanna (3 晚行程)
Expedia 真實旅客評價
6/10 不錯
2025 年 3 月 24 日
It was not what the pictures looked like. Old and run down