2/10 欠佳
2025年2月6日
Horrible experience!
Very poor customer service! Given wrong room, then couldn’t find us in system, finally found then given another room. During the night, reception person appeared at our door, opened door without our permission to enter. Had paper with someone else’s name on it, wanting to know if it was us, wanted us to sign it! We told them we had signed our form earlier at check in and refused to sign another one. Room had no bolt lock on door, very upset that they would open our door without waiting for permission to enter!
真實旅客
1 晚行程
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