The door wouldn’t shut properly on arrival. It had to be slammed shut. The refrigerator had rust all over the front. The room had a musty smell when the ac kicked on. The bed was nicely made but the frame was off. The he sofa had stains on it. The restroom was okay the shower wall had a crack in the marble.
真實旅客
1 晚家庭旅程
Hotels.com 真實旅客評價
4/10 一般
2024年12月11日
Roaches
Pros: Water is hot. A/c works great. Bed is decent. They were installing new beds and mattresses at the end of our stay.
Cons: ROACHES of various type and size (mostly the small kind that like filth). 1 crawled into a bag of cookies I had before we put all food in the fridge. They know they have an infestation bc the elevator stayed smelling like roach spray. Water pressure is not good, but not terrible. The carpet is nasty. The rooms pictured on hotels.com are a far cry from the room we got.
真實旅客
4 晚家庭旅程
Hotels.com 真實旅客評價
4/10 一般
2024年10月6日
It amells so bad and the breakfast is a joke! Not even cereal.
Samantha
Samantha (1 晚行程)
Expedia 真實旅客評價
10/10 完美
2024年9月3日
Rosendo
Rosendo (3 晚行程)
Expedia 真實旅客評價
4/10 一般
2024年9月3日
Room got bad smell. Death roach in rest room
thu
thu (2 晚家庭旅程)
Expedia 真實旅客評價
2/10 欠佳
2024年8月28日
Lilian yazmin
Lilian yazmin (1 晚行程)
Expedia 真實旅客評價
10/10 完美
2024年8月25日
Love it
Carmelo
Carmelo (1 晚行程)
Expedia 真實旅客評價
10/10 完美
2024年8月25日
Very good
Carmelo
Carmelo (3 晚商務旅程)
Expedia 真實旅客評價
8/10 很好
2024年8月20日
mallory
mallory (2 晚行程)
Hotels.com 真實旅客評價
6/10 不錯
2024年7月17日
Robert
Robert (1 晚行程)
Travelocity 真實旅客評價
10/10 完美
2024年7月15日
Wanda
Wanda (1 晚行程)
Hotels.com 真實旅客評價
6/10 不錯
2024年7月15日
Mediocre stay
We arrived & after scheduling an accessible room one was not available. They are remodeling & construction workers parked equipment & their vehicles in the disabled spots. Rooms aren’t as clean as I would expect.
Kimberly
Kimberly (2 晚家庭旅程)
Hotels.com 真實旅客評價
6/10 不錯
2024年7月14日
Sherri
Sherri (2 晚行程)
Expedia 真實旅客評價
10/10 完美
2024年7月11日
Benigno
Benigno (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2024年7月9日
Nice hotel
Laura
Laura (1 晚行程)
Expedia 真實旅客評價
6/10 不錯
2024年7月9日
The door kept getting stuck. Hard to open and close. There was used soap left in the bathroom. Smelled mildewy. Front foyer and halls were wet from possible humidity
Tara
Tara (1 晚家庭旅程)
Expedia 真實旅客評價
6/10 不錯
2024年7月8日
Needed some updates.
Karen
Karen (1 晚行程)
Expedia 真實旅客評價
2/10 欠佳
2024年6月26日
sarah
sarah (1 晚行程)
Expedia 真實旅客評價
6/10 不錯
2024年6月19日
Sharron
Sharron (1 晚行程)
Hotels.com 真實旅客評價
8/10 很好
2024年6月17日
Danielle
Danielle (2 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2024年6月3日
Luis
Luis (1 晚行程)
Expedia 真實旅客評價
8/10 很好
2024年5月19日
Muy buena
Hilda
Hilda (1 晚家庭旅程)
Expedia 真實旅客評價
2/10 欠佳
2024年5月18日
Hallway smell like wet carpet & mold stay away
Checked in and handed the receptionists my id and types it into the computer. Then takes out her phone and takes pictures of whatever is on her screen. Looks at me and says her computer system is down. Hmm, how were you able to check for my reservation if your system is down. Red flag there. Then I went outside and came back in and requested a 2nd key to the room with one of my boys standing next to me. She said I gave 1 already and I told her that I had given it to my husband so he can get in because I had sprained my ankle need to go to the room. She said let me see how many people you put in your reservation. I told her that I put 5 people in my reservation. 3 adults 2 teenagers. She got all huffy and puffy. I told her that we reserved the room with 2 queen beds and a pull out sofa. She told me to show her my reservation. I did and 5 people was infact on my reservation. She still didn't want to give me an extra key. Finally got the key and walked to the room and you can smell wet carpet, mold down the hallway.The rooms were a great size and even has a kitchen, microwave and a sink. Beds were ok and there was 2 tvs. 1 for the ones sleeping on the bed area and 1 where the sofa bed was at. Those 2 issues are the only issues I had. I would recommend this place if they get rid of smell/mold and encourage their receptionists to be kinder to visitors as were coming in from a 10 hour drive.
Nicole
Nicole (1 晚家庭旅程)
Hotels.com 真實旅客評價
6/10 不錯
2024年4月15日
The floor in my room was not level. The fridge would constantly close when getting something out of it.