We spent one night to attend a relative’s 80th birthday celebration.we had to change rooms for one of the two we had due to cleanliness of the room as well as the ac not cooling the room. They were very accommodating. My only issue is for hotels.com. I’ve never been charged more than the hotel itself charged, but hotels.com profited by $106.74 I’ll never use that site again. The hotel charged $294.34accirding to my receipts for the two rooms. Hotels.com charged my credit card $401.08. The rooms were nice, but not as described by hotels.com. They described a very nice extra living space with all the kitchen amenities included there. That space also included a small sofa which ours did not. The bathroom had a lovely shower stall but no separate tub as described. I requested a refund but was denied. They told me the hotel was sent an email telling them to charge me the $401.08, but the hotel had no such email. I’m certainly not happy with this at all.
Linda
Linda (1 晚家庭旅程)
Hotels.com 真實旅客評價
8/10 很好
2024年6月6日
There was no hot water in the hotel.
chris
chris (1 晚家庭旅程)
Expedia 真實旅客評價
10/10 完美
2024年5月28日
Raul
Raul (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2024年5月27日
Nyaradzo
Nyaradzo (2 晚行程)
Expedia 真實旅客評價
4/10 一般
2024年5月11日
Don’t stay at the Miami, Ok hotel!!
The stay is okay….They neglected to inform me that the tv does not work , nor does the telephone. When I went to the front desk about it , the woman just threw up her hands. Good thing I lived through the night…
真實旅客
1 晚行程
Hotels.com 真實旅客評價
6/10 不錯
2024年5月4日
Bathroom and shower needs update. Staff was nice but hotel getting run down. We probably won't stay there gain.
Gerald
Gerald (1 晚浪漫旅程)
Expedia 真實旅客評價
8/10 很好
2024年4月30日
William
William (1 晚行程)
Expedia 真實旅客評價
10/10 完美
2024年4月12日
Justin
Justin (1 晚行程)
Expedia 真實旅客評價
10/10 完美
2024年3月25日
The man at the desk was super friendly and very nice with a great smile and attitude . He was very helpful and very friendly every time we saw him! I don’t know his name but he was from Jamaica and he is a great asset to the hotel.
Michael St.
Michael St. (2 晚浪漫旅程)
Expedia 真實旅客評價
8/10 很好
2024年3月24日
Nice stay
Nice place to stay. Comfortable. Friendly staff. Easy access to town and highway.
Pamela
Pamela (1 晚行程)
Hotels.com 真實旅客評價
6/10 不錯
2024年3月4日
Had to call to find night clerk. Took iver 30 min to come out to check us in
Melanie
Melanie (1 晚浪漫旅程)
Expedia 真實旅客評價
6/10 不錯
2024年2月17日
Dondi
Expedia 真實旅客評價
4/10 一般
2024年1月30日
The property is run down. Needs serious updating. Breakfast bar was sparse because of busy weekend. Not our fault!! Pancake maker broken?? Window shade in our room was broken. No curtain?? The bed was clean appearing and comfortable.