Difficult check in experience, no clear direction for layout or parking specifics. Hot tub services down but was not informed beforehand. Toaster needs replaced and unsafe to use. Most of this was probably because it was off season but for the price I would have expected better
Dianne
Dianne (1 晚行程)
Hotels.com 真實旅客評價
4/10 一般
2024年9月29日
Douglas
Douglas (1 晚行程)
Expedia 真實旅客評價
10/10 完美
2024年9月27日
Wonderful place, we go every year.
The Hot tub has not worked two years in a row and this was disappointing.
Rebecca
Rebecca (1 晚行程)
Expedia 真實旅客評價
6/10 不錯
2024年9月23日
Everything was great except all the codes to get in and out of property was a pain in the ass.
Jason
Jason (2 晚浪漫旅程)
Expedia 真實旅客評價
10/10 完美
2024年9月23日
Excellent experience and great staff. However I wish they had advertised that the hot tub and pool were under construction.
Patrick
Patrick (3 晚友伴旅程)
Expedia 真實旅客評價
10/10 完美
2024年9月16日
James
James (1 晚行程)
Hotels.com 真實旅客評價
6/10 不錯
2024年9月15日
-We had to keep our window open with the box fan on the ground floor which caused uncomfortable/unsafe conditions.
-Middle window's lock was broken.
-Sprinkler turned on in the morning coming through our window and waking us up.
-Did not mention "no AC" in reservation.
-Assigned the wrong room in the zephyr via text message day of, this caused us to walk around for 45 minutes with all of our luggage. Went back to front desk and they gave us correct room in the correct building.
-Parking was confusing, coupon code did not work. We were charged 100 dollars for less than 24 hour stay. Had to email property manager to get refund.
Matthew
Matthew (1 晚浪漫旅程)
Expedia 真實旅客評價
10/10 完美
2024年9月11日
MARIETTE D.
MARIETTE D. (3 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2024年9月9日
Staff could have done a better job cleaning
Code to get in and out of the garage didn't work on the last morning we were there. Made it inconvenient for us.
真實旅客
3 晚行程
Hotels.com 真實旅客評價
8/10 很好
2024年9月4日
The staff was easy to connect with and resolved any issues with speed and a smile.
Mary
Mary (2 晚家庭旅程)
Expedia 真實旅客評價
6/10 不錯
2024年9月3日
Walkable location
Weather was gorgeous during our trip. The room was nice and had every thing we needed, however, check in directions are very unclear. You should note to check in at the Zephyr Mtn Lodge across the street. We spent 15 minutes trying to figure out the check in process while carrying heavy bags with no direction other than parking. The internet in our room went out twice on each night we were there, the breaker for the ceiling fan blew multiple times causing the ceiling light and fan to not work and the bed is terribly uncomfortable. We actually slept on the living room floor and couch the last night because the bed was so painful
Nicol
Nicol (3 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2024年8月28日
Fantastic experience, good value & great location!
Paige
Paige (2 晚行程)
Expedia 真實旅客評價
6/10 不錯
2024年8月27日
Hotels.com advertised that they had a hot tub and when we went there, the hot tub was under construction for the summer and was closed.
Pat
Pat (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2024年8月27日
Anthony
Anthony (2 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2024年8月11日
Domenico
Domenico (4 晚家庭旅程)
Hotels.com 真實旅客評價
2/10 欠佳
2024年7月29日
I specifically chose this property because of the location and the hot tub that is listed as image number one. No where, NO WHERE was I told along the multiple page checkout or various pricing sites that the hot tub is undergoing renovations this summer. I understand routine or emergency maintenance but PRE PLANNED RENOVATIONS??? I feel the property has the responsibility to tell future guests of such a pre planned construction event. When I asked the front desk about it I was told that I should have known based on the price of the room. What?? How would I know what average nightly rates are? This is an illogical and very dissatisfying response to a complaint. Needless to say... DON'T GO HERE IF YOU ARE LOOKING FOR ANYTHING ABOVE A LESS-THAN-AVERAGE MOTEL 8 STAY.
Todd
Todd (2 晚浪漫旅程)
Expedia 真實旅客評價
2/10 欠佳
2024年7月29日
Constantina
Constantina (2 晚行程)
Expedia 真實旅客評價
6/10 不錯
2024年7月26日
There is no one to check in with. Got there just after five. Btiok hLh hour to hook up with person. It’s a small town closed up at 8 except one bar till 9 It’s not for night life with us just as we as you must enter a 13 digit code to be let in. Also no ac. Can be an issue on hot day as this day was.
mark
mark (1 晚行程)
Expedia 真實旅客評價
8/10 很好
2024年7月24日
Great property
John
John (2 晚行程)
Travelocity 真實旅客評價
10/10 完美
2024年7月23日
Very clean very well put very nice people checking in easy instructions
Raelyn
Raelyn (2 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2024年7月21日
Very nice clean and quiet. Everything was great!
Will book again 😊