when I showed up they had no record of a reservation. Tried to cancel the reservation but I was still charged and refused a refund.
真實旅客
1 晚商務旅程
Hotels.com 真實旅客評價
10/10 完美
2025年2月11日
Still waiting for refund, but comfortable!
Stay was great, had a hiccup with the payment was charged a second time, when actually paid through 3rd party, over all service was good!
Nina
Nina (1 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2025年1月20日
Hollie
Hollie (1 晚商務旅程)
Hotels.com 真實旅客評價
8/10 很好
2025年1月7日
Jennifer
Jennifer (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025年1月6日
linda
linda (1 晚行程)
Hotels.com 真實旅客評價
8/10 很好
2025年1月6日
Estuvo muy rápido el
Check in muy amable la señorita
Pero hubo un detalle en la habitación no había acondicionador y nos dimos cuenta ya que nos metimos a bañar
También nos pusieron muy poco papel sanitario y tuvimos que pedir mas
Adla
Adla (1 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2025年1月1日
Great, will stay again!
Comfortable bed, very dog-friendly and knowledgeable service.
真實旅客
1 晚家庭旅程
Hotels.com 真實旅客評價
10/10 完美
2024年12月28日
Abhishek
Abhishek (1 晚行程)
Hotels.com 真實旅客評價
8/10 很好
2024年12月17日
Susan
Susan (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2024年12月13日
SANIL ELECTRIC
SANIL ELECTRIC (5 晚商務旅程)
Hotels.com 真實旅客評價
6/10 不錯
2024年12月2日
Bonnie
Bonnie (1 晚行程)
Hotels.com 真實旅客評價
6/10 不錯
2024年11月17日
Wake-Up Call Fiasco
I wasn’t there for very long and I only needed one thing, a 4:00 am wake up call. I needed a good night’s sleep, so I could drive all day, but the front desk clerk set the call for 3:00 am instead. I realize that it’s only an hour, but it really did affect me the rest of the day.
Christopher
Christopher (1 晚商務旅程)
Hotels.com 真實旅客評價
10/10 完美
2024年11月13日
Desk staff was welcoming. Breakfast staff was gracious. Breakfast was hot and good.
Bed was comfortable and our room was clean.
Marsha
Marsha (1 晚浪漫旅程)
Expedia 真實旅客評價
10/10 完美
2024年11月10日
Lawrence
Lawrence (1 晚行程)
Expedia 真實旅客評價
8/10 很好
2024年10月31日
Florence
Florence (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2024年10月26日
Great experience
Friendly staff, clean room, smelled great.
Amy
Amy (1 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2024年10月25日
Definitely a nice hotel. Someone had been smoking weed or vaping in the room though. (Front desk game me some Lysol spray). Condenser motor in the room heat/AC unit was loud, but we were tired enough to fall asleep
Jodi
Jodi (1 晚友伴旅程)
Expedia 真實旅客評價
10/10 完美
2024年10月24日
Robyn
Robyn (1 晚行程)
Expedia 真實旅客評價
4/10 一般
2024年10月22日
This place was rated a 9.2’ It is old and needs a complete facelift! I do not know who rates these places. Decent restaurants are not to be found,
Stay away from Santa Rosa!
Sandra
Sandra (1 晚行程)
Expedia 真實旅客評價
10/10 完美
2024年10月20日
ELIZABETH
ELIZABETH (1 晚行程)
Expedia 真實旅客評價
4/10 一般
2024年9月29日
When we checked in Ray was great. After he left, we should have as well. Problem with the suite, girl didn't care and lied about taking care of it. Went back hour later and was ignored by her and another girl who never even looked at me or acknowledged i was just standing there waiting to speak to them. They lost my business.