Shocking service again at this hotel. Seems to survive putely from the Golf Tripd and Blue Rinse bus tours. Use for work over the years and always let you down no matter which manager you complain to. A shame as the staff do try, but it is terrible. Sat for a half hour at breakfast and nobody even came to take my drinks order. Wont be using ever again. Far better hotels locally.
Stephen
Stephen (1 晚商務旅程)
Hotels.com 真實旅客評價
10/10 完美
2024年12月30日
Natalie Lois Jade
Natalie Lois Jade (1 晚行程)
Hotels.com 真實旅客評價
4/10 一般
2024年12月30日
Disappointed
Our stay was very brief but I feel I have to make a comment on the cleanliness of our room. The carpet required cleaning and hoovering at the very least. Previous occupants towel was hanging behind the door.
On the plus side - the bed was very comfortable.
Gareth
Gareth (1 晚友伴旅程)
Hotels.com 真實旅客評價
8/10 很好
2024年12月12日
Portal stay
Very cleans and good value accommodation.
Excellent room service and great bar server ( young man).
Menu was very limited and not great value.
Pool was a plus.
Allan
Allan (4 晚家庭旅程)
Hotels.com 真實旅客評價
8/10 很好
2024年12月11日
Weekend stay
Stay was good, staff very pleasant and helpful.
Restaurant very cold and food only average, much more cosy to eat in the bar.
Matthew
Matthew (2 晚行程)
Hotels.com 真實旅客評價
2/10 欠佳
2024年12月8日
Smelly sparce room
No phone to call reception
Room smelt badly of damp
Skirting boards filthy in corners
Carpet wet bathroom wall side think shower leaks
No fridge
Kettle broke
No robes
Sink cracked
Room dated and old
Curtains smelt very bad
There was a draft from the windows
Breakfast vastly overpriced and hot buffet was sparce and cold had to ask for eggs
Continental buffet basic
Overall badly maintained rooms wouldnt stay again
Gary
Gary (1 晚行程)
Hotels.com 真實旅客評價
8/10 很好
2024年11月29日
Neil
Neil (1 晚商務旅程)
Hotels.com 真實旅客評價
10/10 完美
2024年11月27日
david
david (2 晚商務旅程)
Hotels.com 真實旅客評價
10/10 完美
2024年11月17日
Scott
Scott (2 晚商務旅程)
Hotels.com 真實旅客評價
8/10 很好
2024年11月13日
Daniel
Daniel (3 晚行程)
Hotels.com 真實旅客評價
8/10 很好
2024年11月7日
Mike
Mike (2 晚友伴旅程)
Hotels.com 真實旅客評價
8/10 很好
2024年11月5日
What was Great:
1. It's a lovely countryside location.
2. Ample parking
3. From check-in to check-out, the staff were wonderful (special mention to Joe).
4. Nicely presented interior spaces
5. The room was well furnished, decorated, stocked and clean.
6. Pool, Steam rooms and saunas were excellent and the gym was well-equipped.
7. Golf courses were excellent
Needs work:
1. Restaurant's evening meal was average for the price
2. Breakfast was decent for £18 but to charge a surplus £5 if you wanted avocado or eggs bene instead of a full English was wrong and unnecessarily disappointing.
3. Pool area was missing a Jacuzzi, which is usual and they had the room.
david
david (2 晚商務旅程)
Hotels.com 真實旅客評價
8/10 很好
2024年10月31日
Stay was lovely and facilities, staff very good. We had room service try w first night due to late arrival and was good. 2nd night we went to eat in the car/restaurant but the options for children were nil, I would have expected some children friendly options even if just a reduced size/cost adult meal. The food on the 2nd night was poor, cold, under cooked and not appetising. The soup I ordered was totally different when it came and was cold.
Otherwise a lovely stay. Good rooms l and the pool area was lovely.
Alexandra
Alexandra (2 晚家庭旅程)
Hotels.com 真實旅客評價
8/10 很好
2024年10月30日
Stephen
Stephen (1 晚行程)
Hotels.com 真實旅客評價
8/10 很好
2024年10月27日
Nice stay
Great staff
Lovely bed and pillows
Painting was happening in the hallway so a bit off putting for a romantic get away.
Breakfast staff excellent but food dry and cold.
Location fabulous
kelly
kelly (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2024年10月21日
Nathalie
Nathalie (1 晚行程)
Hotels.com 真實旅客評價
8/10 很好
2024年10月10日
Jacques
Jacques (3 晚商務旅程)
Hotels.com 真實旅客評價
6/10 不錯
2024年10月8日
Only go for the golf.
Overall was good, but really let down by the restaurant.
Evening meal portions were tiny and expensive
Lack of staff on bars and serving food.
Pre ordered starter didn't arrive until the main course, despite chasing two people.
Nice hotel but let down by the restaurant.
Glen
Glen (1 晚友伴旅程)
Hotels.com 真實旅客評價
8/10 很好
2024年10月6日
Emma
Emma (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2024年10月2日
Anthony
Anthony (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2024年9月20日
Bonheur
Bonheur (2 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2024年9月15日
Lovely hotel and the staff are friendly, helpful and a great team. Would definitely stay again!! Thank you for a lovely stay
Graham
Graham (1 晚行程)
Hotels.com 真實旅客評價
8/10 很好
2024年9月15日
Stayed here a few times ( on business) but this was not a good visit . Ordered tea for meeting which lead to 3 seperate requests for teaspoon for tea, milk served in a teacup ( which didn’t pour) then offered a catering stainless milk jug ( large ) after asking 2 times. Continental breakfast offering is poor for £18 with ‘plastic cheese’ ham as only option to 2 pastries and one yoghurt. Toast wasn’t even included as i was told it was only an available with cooked. Room was great and the gentleman in reception was very courteous.
真實旅客
1 晚商務旅程
Hotels.com 真實旅客評價
10/10 完美
2024年9月13日
Perfect.
Last minute business hotel booking as working in the area. Great hotel and value for money.