The breakfast center was not open, there was no hot water and the TV did not work. In the morning as I left there was no one at the front desk to tell me about breakfast (it was truly unmanned).
Michael
Michael (3 晚友伴旅程)
Hotels.com 真實旅客評價
4/10 一般
2025年2月4日
Chiemi
Chiemi (2 晚行程)
Hotels.com 真實旅客評價
2/10 欠佳
2025年2月4日
Needs attention
I have stayed here three times now, and each time it seems worst. There was no hot water, it was cold water only for some reason. The attendant was not available for help. My key did not work and I had to wait for the front desk person a good while for help. There were small roaches in the bathroom, unacceptable.
Room was not fresh. I usually do not post reviews but feel I need to for this hotel because it needs attention. Thank you
Raquel
Raquel (2 晚行程)
Hotels.com 真實旅客評價
4/10 一般
2025年2月3日
真實旅客
3 晚行程
Hotels.com 真實旅客評價
10/10 完美
2025年1月6日
Brittany
Brittany (1 晚行程)
Hotels.com 真實旅客評價
2/10 欠佳
2024年12月29日
Don’t stay
Was not able to check in due to no one being there at the hotel to check us in
Danny
Danny (1 晚家庭旅程)
Hotels.com 真實旅客評價
4/10 一般
2024年12月16日
Terrible stay
There was NO HOT WATER, the carpet was worn down, lamp did not work, the channel button was the only thing that worked on the tv remote. The volume and on/off buttons had to be controlled on the tv. I called Hotel.com. The ladies who I spoke to were apologetic. They only gave me a $50 refund. I feel like the compensation should have been more. Never returning to that hotel.
Gloria
Gloria (2 晚家庭旅程)
Hotels.com 真實旅客評價
4/10 一般
2024年12月8日
Jerry
Jerry (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2024年12月7日
Joshua
Joshua (1 晚友伴旅程)
Hotels.com 真實旅客評價
10/10 完美
2024年12月1日
Timothy
Timothy (1 晚行程)
Hotels.com 真實旅客評價
4/10 一般
2024年11月15日
Do not stay here until they clean it up!
We were one of two guests at this hotel. It could be a very nice hotel, but was in great need of some maintenance and repairs. They offered breakfast, but was really toast with no butter and waffles. That was it! I would not call that breakfast. The room was fine but very outdated. The pool was a swamp and you could not access any doors but the front entrance.
Not worth the price we paid. I chose this hotel because the pictures looked nice and they offered breakfast. The breakfast was nonexistent!
Tammie
Tammie (1 晚行程)
Hotels.com 真實旅客評價
2/10 欠佳
2024年10月13日
Joe
Joe (1 晚家庭旅程)
Hotels.com 真實旅客評價
2/10 欠佳
2024年10月12日
Place was deserted.
Jennifer
Jennifer (1 晚家庭旅程)
Expedia 真實旅客評價
2/10 欠佳
2024年10月5日
Sara
Sara (2 晚行程)
Expedia 真實旅客評價
2/10 欠佳
2024年10月5日
Cassandra
Cassandra (2 晚行程)
Expedia 真實旅客評價
2/10 欠佳
2024年9月30日
Die Unterkunft gab am Tag meiner Anreise ( während ich im Flieger saß) Bescheid das das Hotel geschlossen ist. Sie wollten das ich meinen Aufenthalt storniere. So hätte ich kein Geld zurückbekommen. Es war ein großer Aufwand bis das Hotel von seiner Seite aus storniert hat. Das Hotel war aber bereits geschlossen und nicht erst an dem Tag als man mir Bescheid gesagt hat. Nicht kundenfteundlich
Yvonne
Yvonne (3 晚行程)
Expedia 真實旅客評價
2/10 欠佳
2024年9月21日
Roxanne
Roxanne (2 晚行程)
Hotels.com 真實旅客評價
2/10 欠佳
2024年9月16日
When we arrived found out that the property was closed by the fire warden due to building not being under proper fire code. Had to find another hotel to stay at the last minute which meant higher cost. Would have appreciated being notified ahead of time.
David
David (2 晚行程)
Expedia 真實旅客評價
2/10 欠佳
2024年9月15日
The fire marshal shut down the facility on Friday 09/13 at 1:00 pm so I didn’t stay there. How do I get a refund?
Michael
Michael (2 晚行程)
Hotels.com 真實旅客評價
2/10 欠佳
2024年9月15日
Our reservation was canceled due to a fire. They called me as i was half way to huntsville and all the other properties in the town were booked! We had to drive at night over 40 miles to get a room at a hotel. Hotels.com have not refunded our room yet. The hotel property said that they refunded my reservation but hotels.com has not. Yall owe me money.
tania
tania (1 晚行程)
Hotels.com 真實旅客評價
2/10 欠佳
2024年9月15日
When we arrived to check in around 4pm, we were told that the Fire department had closed the hotel (that morning) for unknown reason. What upset me was they NEVER notified us until we got there to check-in. We were in town for College family weekend, so you can imagine how difficult this was going to be. I spent over an hour on the phone trying to find another hotel and ended up having to get one in Conroe, plus pay $50 additional.
真實旅客
2 晚行程
Hotels.com 真實旅客評價
2/10 欠佳
2024年9月7日
Jackie
Jackie (1 晚行程)
Expedia 真實旅客評價
10/10 完美
2024年9月7日
Great service
Reginald
Reginald (2 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2024年9月7日
Joshua
Joshua (1 晚行程)
Expedia 真實旅客評價
2/10 欠佳
2024年9月3日
Don’t waste your time or money here
The hotel is dirty the toilets are loud the tvs don’t work the toilet seat was cracked in half the mirror was broken the free breakfast was tragic there was cereal waffles and mini muffins that’s it. It was so disappointing