Under Construction which was never told to us. Went to check in found no one. Paper said go to room 109 and knock. No one, ended up yelling around finding an employee in a secluded area, hotel room had drywall on floor of hotel no blinds, called front desk who said no room has blinds , immediately checked out. Hotels com said they could never over 3 days get in contact with a manager for a refund. Still dealing with getting a refund. Do not Do not stay here your baited in with 7 plus star review rating and find a completely different hotel upon arrival
Jonathon
Jonathon (3 晚友伴旅程)
Hotels.com 真實旅客評價
2/10 欠佳
2025 年 6 月 10 日
Didn’t try to check in till 5:30 & got my key. Went to my room & cleaning lady told me not ready yet. Check in guy came outta nowhere on 3rd floor to see what was wrong before I even walked away. Didn’t help me but taked to her as I left. Then came back an hr later. Now the key doesn’t work so I gotta go back down the elevator from H$!! To get a new 1. Oh forgot to mention the whole lobby is get worked on so u got check to the hotel in a little back room behind the unfinished front desk. Place prob should be closed & the work might be done already. The room is what saved the place. Great room once I finally got in & had the right key. lol
Kyle
Kyle (1 晚行程)
Hotels.com 真實旅客評價
2/10 欠佳
2025 年 6 月 2 日
Sam
Sam (1 晚商務旅程)
Hotels.com 真實旅客評價
4/10 一般
2025 年 5 月 29 日
Stay elsewhere
Under renovations. Doors open all night leading to safety concerns. Room had toiletry items already opened and used. No continental breakfast. Not enough parking due to blocked off lot.
Lindsey
Lindsey (1 晚家庭旅程)
Hotels.com 真實旅客評價
6/10 不錯
2025 年 5 月 26 日
Would have been nice to know that the property was under major reconstruction when I made the reservation. Breakfast was not available as expected (a single staffer was running back a forth preparing boxes)
Steven
Steven (2 晚商務旅程)
Hotels.com 真實旅客評價
8/10 很好
2025 年 5 月 20 日
It was a nice place to stay. The only problems were the exhaust fan in the bathroom didn’t work and we could feel the coils in the bed making an uncomfortable sleep. We informed the desk about the exhaust fan. Overall we would stay there again.
Edward
Edward (2 晚行程)
Hotels.com 真實旅客評價
2/10 欠佳
2025 年 5 月 15 日
Pésimo hotel
Pésimo hotel, estaba en remodelación, sábanas de las camas sucias con pelo, baño sucio, mal olor en la habitación PÉSIMO nunca me vuelvo hospedar en esa hotel
Jose Renan Arjona
Jose Renan Arjona (1 晚家庭旅程)
Hotels.com 真實旅客評價
2/10 欠佳
2025 年 5 月 14 日
Catherine
Catherine (1 晚行程)
Hotels.com 真實旅客評價
4/10 一般
2025 年 5 月 6 日
Cost too high
This hotel is being remodeled to become a Holiday Inn Express. They should close it down till that becomes a reality. The lady that checked me in was very nice and she drove me to the airport the next morning. She had worked 2 shifts. The bed was comfortable. The other bed looked like it had been slept in and there was trash in the bathroom! The rest of the hotel was a dirty mess with water on the floor in the hallway and cement dust everywhere. I do not recommend this hotel at this time.
phyllis
phyllis (1 晚家庭旅程)
Hotels.com 真實旅客評價
4/10 一般
2025 年 5 月 4 日
Hotel undergoing full gut rehab. I was in a "new" room.... the a/c would only turn on...no control of heat or a/c or fan speed...etc.
Jerry
Jerry (3 晚商務旅程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 5 月 3 日
Great place to stay just wished they kept up on the pool towels.
Joseph
Joseph (1 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 4 月 29 日
Nice
Front desk was so friendly and helpful! 3rd floor newly renovated.
Melanie
Melanie (1 晚友伴旅程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 4 月 13 日
Cincy Stay
Nice hotel. Comfortable bed. I wish lights were brighter in the bathroom.
Scott
Scott (1 晚友伴旅程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 4 月 12 日
Rosanna
Rosanna (1 晚行程)
Hotels.com 真實旅客評價
8/10 很好
2025 年 4 月 12 日
Remodeling! Who knew??
When I arrived, I discovered that the hotel was in the middle of remodeling. There was no microwave in my room and the front desk stated that there were none available. On my last night at the hotel, My room did get a microwave, I was told that some had come in on that day. The hotel was clean, the staff was pleasant enough. However, I think that the price was too much for the state of the hotel. I had to walk over a HVAC system in the middle of the hallway during my stay. I believe that I should get a free nights stay to compensate for my less than ideal stay.
Yvette
Yvette (3 晚商務旅程)
Hotels.com 真實旅客評價
8/10 很好
2025 年 4 月 1 日
Jeffrey
Jeffrey (1 晚家庭旅程)
Hotels.com 真實旅客評價
4/10 一般
2025 年 3 月 29 日
Dirty is an understatement
The floors looked like they hadn’t been vacuumed in a long time. The air conditioner wasn’t on even we got in the room so it was very warm inside the room. Had to spend several minutes figuring out to turn it on which was not done with the wall unit like the sign said. Had to turn it on from the unit under the window.
真實旅客
1 晚家庭旅程
Hotels.com 真實旅客評價
10/10 完美
2025 年 3 月 29 日
Tayvia
Tayvia (5 晚行程)
Hotels.com 真實旅客評價
8/10 很好
2025 年 3 月 23 日
Overnight
Overall fine. A few issues. The toilet ran constantly, bathtub needed a proper caulking, elevator didnt work. But all else was fine. Pool was good. Breakfast was awesome. I would come again.
Paul
Paul (1 晚家庭旅程)
Hotels.com 真實旅客評價
4/10 一般
2025 年 3 月 16 日
It was dirty && there was old dried up fruit on the floor.
Alexus
Alexus (1 晚家庭旅程)
Expedia 真實旅客評價
8/10 很好
2025 年 3 月 15 日
A Useful Place In a Difficult Situation
I very much appreciated the opportunity to stay. Arriving in the middle of the night was no fun. But this was a viable solution. It was a pity there was no shuttle to the hotel at that time.