Shower was broken and no hot water. The front desk said their mechanical staff will come in next morning but no one comes. Then again requested to repair but the front said he doesn’t know when mechanic come. Then asked to change the room but he could not as he needed his manager’s approval. He said Mathis manager will come noon but the manager didn’t come by 4pm. Finally I had to take a cold shower. It was night and 24 hours later from my check in to change the room.
真實旅客
3 晚商務旅程
Hotels.com 真實旅客評價
10/10 完美
2024年11月11日
Tom
Tom (1 晚行程)
Hotels.com 真實旅客評價
6/10 不錯
2024年11月8日
Susan
Susan (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2024年11月8日
Victoria
Victoria (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2024年11月5日
Ken
Ken (1 晚家庭旅程)
Hotels.com 真實旅客評價
8/10 很好
2024年11月3日
Buen servicio, falta un poco de mantenimiento
真實旅客
1 晚家庭旅程
Hotels.com 真實旅客評價
8/10 很好
2024年11月1日
Airport convenience
Room was very nice
The shower was a little slippery, had to hold on to the grab bar. Very convenient to the airport!
Kathy
Kathy (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2024年11月1日
Jodi
Jodi (1 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2024年10月27日
William
William (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2024年10月26日
It was very welcoming
Jodi
Jodi (5 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2024年10月21日
Debra
Debra (1 晚家庭旅程)
Hotels.com 真實旅客評價
8/10 很好
2024年10月21日
Clean hotel but poor service
The front desk attendant was on the phone for a LONG time while I waited to check-in. He was not friendly or welcoming.
Then, at 12:30 am someone was trying to get into our room and pounding on the door. It appeared to be an employee - asking if the previous tenant had left an electric toothbrush in the room (there was none).
I wanted to talk to the front desk and report this the next morning but there was no one around to speak with during breakfast. We had to leave at 7am for a flight and I never saw an employee downstairs that morning.
Amanda
Amanda (1 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2024年10月7日
Friendly sevice, great locarjon by the airport, clean and reasonable.
Antara
Antara (3 晚家庭旅程)
Hotels.com 真實旅客評價
8/10 很好
2024年10月5日
It was good
Gene
Gene (2 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2024年10月4日
Creation Museum
Awesome stay. Clean. Great breakfast.
Randall
Randall (1 晚行程)
Hotels.com 真實旅客評價
8/10 很好
2024年9月29日
DIARASSOUBA
DIARASSOUBA (4 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2024年9月24日
Cinci Airport.
I was only there 12 hours but everything was great.
William
William (1 晚家庭旅程)
Hotels.com 真實旅客評價
2/10 欠佳
2024年9月19日
Property is very tired. Got there, was dying to go to bathroom, common area bath had overflowed. Only person working was making an airport shuttle run. Bed lacked a lot, bathtub was gross.
Not the rating that I was expecting.
Tracy
Tracy (1 晚行程)
Hotels.com 真實旅客評價
8/10 很好
2024年9月19日
Sergio
Sergio (1 晚行程)
Hotels.com 真實旅客評價
4/10 一般
2024年8月29日
Nice staff...poor facility
When we arrived we were greeted by staff and taken care of well. We got to our room and found that the door was difficult to open, but otherwise everything looked fine. The following morning, the person staying in the room above us took a shower and flooded our bathroom through a leak in the ceiling. There was only one employee at the front desk at the time and he did the best he could to take care of us while also trying to prepare breakfast and arrange shuttle service to the airport for other guests, but unfortunately we weren't able to change rooms until mid-afternoon after check-out and cleaning (thankfully we had plans to be out and about during the day). The new room was fine, but the facility itself needs some TLC - broken elevator, broken stairway doors, etc. We did enjoy the pool and appreciated the on-site laundry facility.
真實旅客
3 晚家庭旅程
Hotels.com 真實旅客評價
10/10 完美
2024年8月29日
Saul
Saul (1 晚家庭旅程)
Hotels.com 真實旅客評價
8/10 很好
2024年8月29日
Great spot to rejuvenate
A place to stay and regroup during our vacation and visit to the Ark Encounter and the Creation Museum
Reginald
Reginald (2 晚家庭旅程)
Hotels.com 真實旅客評價
4/10 一般
2024年8月26日
The elevator was not working, the room just did not seem to get cool enough, the bathtub was filthy and slippery which is not safe, and the walls/ceilings were paper thin. My upstairs neighbor was walking heavily all night and I was only able to get 3 hours of sleep because of it. I will not be staying here again.