Our bathroom door was very squeaky. Room 414. Got up in the middle of the night to use the restroom and woke my family up. Please put some WD40 on that door Thank you.
Sheri
Sheri (1 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2024年12月29日
Outstanding.
Stay was excellent. Our 2nd time at this hotel.
patrick
patrick (4 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2024年12月27日
Lisa and Robert
Lisa and Robert (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2024年12月27日
Everything very clean and up to date. Staff very nice and good hot breakfast with many choices . Only suggestion is sofa bed needs a better mattress. My kids who slept in it complained of achy backs today.
Danette
Danette (1 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2024年12月25日
Comfortable
Maria
Maria (1 晚家庭旅程)
Hotels.com 真實旅客評價
6/10 不錯
2024年12月9日
Unauthorized charging
I booked option book now pay later at property. I was about 2 hours out of town heading to my destination and I get an alert that I was charged. I checked my account and see that I was charged half the cost of my stay. Which was only 2 nights. I called the concierge and she didn’t know what happened and called it a “glitch” so I asked what time is check in and she said 4 PM. This is Hollister CA and they are not allowing checking in until 4? That’s ridiculous. But whatever. I get there and check in at around 4 and the rest of the bill was charged. So my full 2 nights and deposit were charged. Next morning I wake up and I get charged again for another nights which was 178. So by this time I’m already charged a total 534 and that’s not including the holding deposit. I call the front desk and front desk said they will have the manager call me when they go in which was in 10 min. This is at 8 in the morning. I finally get ready and go to the front desk to talk to front desk and the girl says she’s the manager. I was annoyed and said I’ve been waiting for you to contact me about the issue with my bill. She said “oh yeah, we were just looking at that “ which was 3 hours later. So I’m annoyed and asked what are they going to do about this because they charged me twice without my permission. She said the refund will take 7-14 business days. I just stared at her with an obvious look that showed I was not satisfied. Her customer service was horrible. I won’t be staying here anymore.
Aida
Aida (2 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2024年12月6日
Michael
Michael (1 晚商務旅程)
Hotels.com 真實旅客評價
10/10 完美
2024年11月18日
Tom
Tom (1 晚友伴旅程)
Hotels.com 真實旅客評價
10/10 完美
2024年11月14日
Latricia
Latricia (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2024年11月13日
It was great. The room was beautiful and inviting and the bed was comfortable. Also the complimentary breakfast was good as well.
Latricia
Latricia (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2024年11月8日
Restful nite after Hikes at Pinnacle Nat Park
love our room . Spacious .cabinet , drawers . adequate space to place luggages ( not on the ground ) , hooks, bathroom size 🙏👍the place is new . parking has good lighting .
breakfast good . needs at least vegan milk like almond or oat milk . 45min 1 hour away from Pinnacle Nat Park.
真實旅客
4 晚行程
Hotels.com 真實旅客評價
10/10 完美
2024年11月3日
Always a good choice!
We always choose Holiday Inn Express and have never been disappointed! This is our 2nd stay at the Hollister property.
The only tiny “concern” was that the shower spigot didn’t fully open so the shower head pressure wasn’t very good. Otherwise everything else was 👍👍👍👍
Jennifer
Jennifer (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2024年10月26日
Great stay - would stay here again
It was good and the continental breakfast was really impressive. The indoor pool was great - the entire facility was very clean
Carly
Carly (1 晚友伴旅程)
Hotels.com 真實旅客評價
10/10 完美
2024年10月24日
Paul
Paul (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2024年10月21日
Juanita
Juanita (1 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2024年10月13日
Desk clerk very friendly and helpful, he recommended a restaurant and was very pleasant.
真實旅客
1 晚家庭旅程
Hotels.com 真實旅客評價
10/10 完美
2024年10月3日
Michael
Michael (1 晚商務旅程)
Hotels.com 真實旅客評價
10/10 完美
2024年9月30日
Rachel
Rachel (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2024年9月30日
Good stay
What an amazing stay!
Brittney
Brittney (2 晚行程)
Hotels.com 真實旅客評價
8/10 很好
2024年9月29日
Very clean and quiet.
Markeen
Markeen (2 晚行程)
Expedia 真實旅客評價
4/10 一般
2024年9月22日
Had no shower first day & no one bothered to come clean our room when we were gone and didn’t have new towels. When i asked about it at front desk they said someone should have cleaned the room. They did come fix the shower after we left the room for a wedding which was nice.
真實旅客
2 晚友伴旅程
Hotels.com 真實旅客評價
10/10 完美
2024年9月20日
The facility is new and clean. Great breakfast in the morning. Rooms were clean, comfortable, and quiet. Staff is friendly and helpful.
My only complaint is there isn’t anything to do within walking distance.
Jillian
Jillian (1 晚家庭旅程)
Expedia 真實旅客評價
8/10 很好
2024年9月19日
good for $
Jesus
Jesus (2 晚浪漫旅程)
Expedia 真實旅客評價
2/10 欠佳
2024年9月12日
The manager and front desk were very rude on the phone and not helpful in the slightest.