El Paso International Airport (ELP) - 19 min drive
Ciudad Juarez Intl. Airport (CJS) - 41 min drive
El Paso Union Depot - 10 min drive
Free airport shuttle
Free area shuttle
Restaurants
Whataburger - 2 min walk
Raising Cane's Chicken Fingers - 4 min walk
McDonald's - 5 min walk
Starbucks - 2 min walk
Noodles & Dumplings - 8 min walk
About this property
Hilton Garden Inn El Paso / University
Hilton Garden Inn El Paso / University features a rooftop terrace and puts you within a 15-minute drive of Fort Bliss and American Consulate. Guests can take a dip in the outdoor pool or grab a bite to eat at Great American Grill, which serves breakfast, lunch, and dinner. There's a free airport shuttle and a bar/lounge, and in-room conveniences include refrigerators and microwaves. Fellow travelers say great things about the helpful staff.
Languages
English, Spanish
At a glance
Hotel size
153 rooms
Arranged over 5 floors
Arriving/Leaving
Check-in start time: 3 PM; Check-in end time: midnight
Contactless check-in available
Express check-in available
Minimum check-in age: 21
Check-out time is noon
Contactless check-out available
Special check-in instructions
This property offers transfers from the airport; guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival
Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 21
Pets
Pets allowed (dogs and cats only, 2 total)*
Service animals welcome
Internet
Free WiFi in public areas
Free WiFi and wired internet access in rooms
Parking
Secured covered onsite self parking (USD 10 per day; includes in/out privileges)
Transfers
Free airport shuttle from 6 AM to 10 PM*
Offsite
Free area shuttle within 3 mi
Other information
Designated smoking areas
Property amenities
Food and drink
Cooked-to-order breakfast (surcharge) 6:00 AM–10:00 AM on weekdays and 7:00 AM–11:00 AM on weekends
Restaurant
Bar/lounge
Traveling with children
Free local shuttle
Grocery/convenience store
Children's menu
What to do
Bicycle tour information
Bike shuttle
Bicycle rentals nearby
Working away
24-hour business center
3 meeting rooms
Computer station
Services
24-hour front desk
Dry cleaning/laundry services
Free newspapers in lobby
Luggage storage
Multilingual staff
Bike repair services
Bike shuttle
Bike storage
Pool loungers
Facilities
1 building/tower
Built in 2006
ATM/banking
Safe-deposit box at front desk
Rooftop terrace
Fireplace in lobby
Television in common areas
Communal living room
24-hour fitness center
An outdoor pool
Bicycle parking
Spa tub
Banquet hall
Accessibility
Braille/raised signage
Elevator
Assistive listening devices available
Wheelchair-accessible path to elevator
Wheelchair-accessible registration desk
Closed captioned TV
Phone accessibility kit
Well-lit path to entrance
Stair-free path to entrance
Room amenities
Be entertained
36-inch LCD TV
Premium cable channels
Home comfort
Air conditioning (climate-controlled)
Coffee/tea maker
Iron/ironing board
Sleep well
Free crib/infant bed
Free rollaway/extra bed
Bed sheets provided
Freshen up
Private bathroom
Free toiletries
Hair dryer
Towels
Stay connected
Desk
Free WiFi and wired internet
Food and drink
Refrigerator
Microwave
More
Housekeeping (on request)
In-room safe
Connecting/adjoining rooms available
Special features
Dining
Great American Grill - This restaurant serves breakfast, lunch, and dinner. A children's menu is available.
Fees & policies
Optional extras
Cooked-to-order breakfast is offered for an extra charge of approximately USD 10 to 17 for adults, and USD 8 to 17 for children
Pets
Service animals exempt from fees
Pets are allowed for an extra charge of USD 125 per accommodation, per stay
Parking
Covered self parking costs USD 10 per day with in/out privileges
Policies
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
This property accepts credit cards, debit cards and cash.
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton).
Also known as
Hilton Garden Inn El Paso University
Hilton Garden Inn University El Paso
Hilton Garden Inn University Hotel El Paso
Hotel Hilton Garden Inn El Paso / University El Paso
Hotel Hilton Garden Inn El Paso / University
Hilton Garden Inn El Paso University Hotel
Hilton Garden Inn El Paso University
El Paso Hilton Garden Inn El Paso / University Hotel
Hilton Garden Inn El Paso / University El Paso
Hilton Garden Inn University Hotel
Hilton Garden Inn University
Hilton Paso University Paso
Hilton Paso University Paso
Hilton Garden Inn El Paso / University Hotel
Hilton Garden Inn El Paso / University El Paso
Hilton Garden Inn El Paso / University Hotel El Paso
Frequently asked questions
Does Hilton Garden Inn El Paso / University offer free cancellation for a full refund?
Yes, Hilton Garden Inn El Paso / University does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Hilton Garden Inn El Paso / University?
Yes, there's an outdoor pool.
Are pets allowed at Hilton Garden Inn El Paso / University?
Yes, cats and dogs are welcome, with a limit of 2 total. There's a charge of USD 125 per accommodation, per stay. Service animals are exempt from fees.
Is parking offered on site at Hilton Garden Inn El Paso / University?
Yes. Self parking costs USD 10 per day.
Is airport shuttle service offered by Hilton Garden Inn El Paso / University?
Yes, a free airport shuttle is available from 6 AM to 10 PM.
What are the check-in and check-out times at Hilton Garden Inn El Paso / University?
Check-in start time: 3 PM; Check-in end time: midnight. Check-out time is noon. Express check-in and contactless check-in and check-out are available.
Is there an onsite casino at Hilton Garden Inn El Paso / University?
No, this hotel doesn't have a casino, but Sunland Park Racetrack and Casino (8-min drive) and Speaking Rock Entertainment Center (16-min drive) are both nearby.
What is there to do at Hilton Garden Inn El Paso / University and nearby?
Have fun during the warmer months with activities nearby such as cycling. Enjoy a relaxing soak in the spa tub and an invigorating swim in the outdoor pool. Hilton Garden Inn El Paso / University also has a 24-hour fitness center.
Are there restaurants at or near Hilton Garden Inn El Paso / University?
Yes, there's an onsite restaurant, Great American Grill.
What's the area around Hilton Garden Inn El Paso / University like?
Hilton Garden Inn El Paso / University is a short 2-minute walk from University of Texas at El Paso and 9 minutes' walk from Don Haskins Center.
Reviews
8.8
Excellent
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
9.0/10
Cleanliness
9.0/10
Staff & service
8.8/10
Amenities
8.8/10
Property conditions & facilities
8.8/10
Eco-friendliness
Reviews
10/10 Exceptional
Jan 10, 2025
Great
Nice and comfortable, clean
Yvonne
Yvonne, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
Jan 3, 2025
Melissa
Melissa, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
Jan 1, 2025
Great stay
We only stayed one night but everything was great! The staff were nice and helpful and the room was clean and comfortable.
Isaac
Isaac, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
Dec 29, 2024
Great place to stay
Very comfortable.. clean, great service
Tara
Tara, 1-night family trip
Verified Hotels.com guest review
10/10 Exceptional
Dec 19, 2024
We have stayed here many times while our child has been a student at UTEP. It is consistently clean and comfortable. There is a full service restaurant on site, as well as multiple dining options ( many fast food, but a few sit down restaurants) nearby.
Michelle
Michelle, 1-night trip
Verified Hotels.com guest review
4/10 Fair
Dec 17, 2024
Never again
For the price, I expected better, they charge you for the parking, the internet didn't work, the quality of the toilet paper horrible, the size of the towels too small. The service on the other hand was great. The receptionist was cordial and understanding.
Verified traveler
1-night family trip
Verified Hotels.com guest review
6/10 Good
Dec 15, 2024
Jimmy
Jimmy, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
Dec 9, 2024
George
George, 3-night trip
Verified Hotels.com guest review
10/10 Exceptional
Dec 1, 2024
Great Stay
It was a great stay
Daniel
Daniel, 3-night family trip
Verified Hotels.com guest review
4/10 Fair
Nov 30, 2024
Elevators weren’t working properly, $10 for parking, ridiculous. AC sounded like a locomotive
Gustavo
Gustavo, 2-night family trip
Verified Hotels.com guest review
10/10 Exceptional
Nov 27, 2024
Could be better
Kathleen
Kathleen, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
Nov 25, 2024
Verified traveler
3-night trip
Verified Hotels.com guest review
10/10 Exceptional
Nov 20, 2024
Dewayne
Dewayne, 1-night business trip
Verified Hotels.com guest review
8/10 Very Good
Nov 18, 2024
Kathy
Kathy, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
Nov 16, 2024
Loretta
Loretta, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
Nov 16, 2024
Angelia
Angelia, 2-night trip
Verified Hotels.com guest review
10/10 Exceptional
Nov 15, 2024
Weng chi
Weng chi, 2-night trip
Verified Hotels.com guest review
10/10 Exceptional
Nov 3, 2024
Nice place to stay
The stay was amazing, the staff very helpful in my checking in and explaining my resources that I had available to get me and my family around the motel and to get to my destination
Mary
Mary, 1-night family trip
Verified Hotels.com guest review
6/10 Good
Oct 16, 2024
They do not permit check in before 3 pm. Very inconvenient.
Desk people unable to handle transactions for sale of items in their convenience store.
Limited food service.
Rediculous price for breakfast.
Gerald
Gerald, 3-night business trip
Verified Expedia guest review
10/10 Exceptional
Oct 14, 2024
Had a fantastic experience with this hotel
Sergio
Sergio, 3-night family trip
Verified Expedia guest review
2/10 Poor
Oct 14, 2024
1.No house keeping in the room, front desk attendant says they didnt have enough personnel.
2. In Expedia says breakfast was included and they argued was not included, I.ve paid for the breakfast
3.Room is dirty, unaceptable, this is not a 5 Days Inn Hotel
4.Front desk guy (large hair) must be kind with customers, he has not the competences to give a quality service. I wont return to this hotel.
Javier
Javier, 2-night romance trip
Verified Expedia guest review
10/10 Exceptional
Oct 13, 2024
Everything was nice
Fatima
Fatima, 1-night trip
Verified Expedia guest review
10/10 Exceptional
Oct 12, 2024
The hotel is very luxurious. The lobby and the rooms are very well appointed and tasteful. The staff are professional and very accommodating. The price point reflects the caliber of experience lesser hotels cannot match.
I am now a Hilton "loyalist!"
Georgette
Georgette, 3-night family trip
Verified Expedia guest review
6/10 Good
Oct 11, 2024
Expected a bible for evening reading. Not enough cups or pods for AM coffee. Mold around tub, no bath fan. Staff so cheerful and helpful.
Jill
Jill, 1-night trip
Verified Expedia guest review
4/10 Fair
Oct 5, 2024
I was told that breakfast was going to be complimentary, then I was presented with a $45 check