We needed pillows lady said she would bring some in 15 minutes never showed up the breakfast was nasty never refilled cold
CRYSTAL
CRYSTAL (1 晚家庭旅程)
Hotels.com 真實旅客評價
6/10 不錯
2024年12月28日
真實旅客
2 晚家庭旅程
Hotels.com 真實旅客評價
2/10 欠佳
2024年12月27日
Myishia
Myishia (3 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2024年12月17日
Michael
Michael (1 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2024年12月10日
Ramon
Ramon (2 晚行程)
Hotels.com 真實旅客評價
8/10 很好
2024年11月12日
Victoria
Victoria (2 晚行程)
Hotels.com 真實旅客評價
2/10 欠佳
2024年10月13日
Property was dirty, rooms were dirty
No peep hole on my door, no ac in bedroom, no tv in bedroom
DAVID RAY
DAVID RAY (2 晚家庭旅程)
Expedia 真實旅客評價
10/10 完美
2024年10月13日
Beautiful property. Staff is nice. Can’t wait for breakfast. Only complaint. Large stain on couch and toilet handle broken.
Will definitely stay again.
Chris
Chris (1 晚家庭旅程)
Expedia 真實旅客評價
10/10 完美
2024年10月7日
Very nice and clean will book again
Kimberly
Kimberly (1 晚行程)
Expedia 真實旅客評價
10/10 完美
2024年9月29日
Nice and roomy
Nice and roomy
David
David (3 晚家庭旅程)
Hotels.com 真實旅客評價
4/10 一般
2024年9月27日
I wanted to do laundry because I planned on it when picking this hotel. Laundry available is important to me. I went to get detergent and no one was at the front desk. I waited a while and eventually left. I didn’t get to do laundry. The shower in my room was VERY old and permanently stained. It just felt dirty. The ceiling in my hallway was leaking and when it collapsed they put a cone on the floor next to the shattered ceiling tiles but didn’t clean it up. There was also a mouse in my room. This was my last night and it was almost 12 and because I couldn’t even get detergent earlier I didn’t bother trying to switch rooms. The back door where I would go in and out of was broken so the lever was zipped tied down to keep it permanently open. Anyone could have come in at anytime and made me feel less safe. I would not stay here again. I recommend renovating, hiring pest control, and training staff to be available.
Jackie
Jackie (4 晚商務旅程)
Expedia 真實旅客評價
4/10 一般
2024年9月22日
Suite looked like it was under repair, kitchen not stocked and a cockroach was running around the breakfast / coffee station
Staff was rude and inattentive at check in
Phyllis
Phyllis (1 晚浪漫旅程)
Expedia 真實旅客評價
8/10 很好
2024年9月5日
The hotel staff were really nice. The room was nice except some cleanliness issues. Fridge was dirty and had hair in it, even in freezer. Shower was large but the safety bar in it was broken and rusted off of the wall. The trim was gone in a couple of places in the room. But it was a good visit.
Kelsey
Kelsey (1 晚商務旅程)
Expedia 真實旅客評價
4/10 一般
2024年9月3日
Not the best trip
I rarely leave bad reviews. The buffet was good, the area was nice and the coffee bars were well stocked. As for the bad: The kitchen was significantly under stocked (I.e. 3 plates, 2 forks and 1 pot). Except for the bathroom and kitchen sink, nothing was clean. Everything was sticky or dusty. The sheets had not been cleaned. They had hair and grease stains on them. Our toilet made a horrible ear-piercing noise for 10-60 minutes after ever flush. We were told that maintenance was coming the next day but that didn’t happen. It finally resolved on its own the second day.
Angela
Angela (2 晚家庭旅程)
Hotels.com 真實旅客評價
8/10 很好
2024年8月26日
Vikki
Vikki (4 晚行程)
Hotels.com 真實旅客評價
6/10 不錯
2024年8月25日
The room was dusty. Dust is growing out of the vents and the ceiling fan was covered in dust. Room was not properly cleaned in months. Pull out bed is very old the cloth on the chair is peeling and it was dirty. The television and remotes did not work. Front desk had to be called for assistance. Worse experience ever in a Homewood Suites.
Dorinda
Dorinda (5 晚行程)
Expedia 真實旅客評價
8/10 很好
2024年8月22日
I like the accommodations. My only complaints are that the toilet flapper was broken and a couple of lights were out.
Tippawan
Tippawan (1 晚行程)
Expedia 真實旅客評價
6/10 不錯
2024年8月21日
The stay was fine, there was an odd smell in the room. Everything seemed clean but it was more out dated than i expected. Breakfast was great, staff was friendly. I wasnt pleased with the drinking that was happening at the pool, so we weren't able to take our kiddo out to swim.
Sara
Sara (4 晚家庭旅程)
Expedia 真實旅客評價
6/10 不錯
2024年8月19日
Our suite had a half shower curtain on a full bath tub. Every shower resulted in pool of water on the floor. Also, the pullout sofa was an ancient spring bed that was very uncomfortable to sleep on in addition to being very filthy with stains. They need to change that sofa bed.
Aquilus
Aquilus (3 晚家庭旅程)
Expedia 真實旅客評價
10/10 完美
2024年7月26日
Pete
Pete (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2024年7月26日
Great space, had everything I need.
Andrea
Andrea (2 晚家庭旅程)
Hotels.com 真實旅客評價
6/10 不錯
2024年7月21日
Furniture was stained with unknown bodily fluids. We reserved a 3 room suite and they didnt have that room available. The young lady working the cou ter was very sweet and tried to make it right.
barbara
barbara (1 晚家庭旅程)
Expedia 真實旅客評價
2/10 欠佳
2024年7月18日
I drove 3 hours for a bday trip for my daughter. I drove up and it wasn’t your typical Hilton property. The lawn wasn’t mowed and there was no water in the pool. It looked trashy. Was told that they had to shut the pool down over the weekend because there had been 100 people in it. Still gave it a chance and went to our room. I opened the door and the couch was all sunken in and the cushions were lower than the frame. There were cigarette holes all on the couch and huge brownish stains everywhere on the couch and in the floor. My family and I turned around and left. The staff downstairs were very understanding after I showed them pictures. That was disgusting and was nothing like what the hotel was described as. Would not recommend this to anyone.
Tammy
Tammy (1 晚家庭旅程)
Hotels.com 真實旅客評價
6/10 不錯
2024年7月18日
I was a little disappointed the pool was closed and seem to be green in color so it hadn’t been maintained well. I’m guessing. Also the condition around the hotel, what I was used to with a Hilton grass and weeds, grown up stuff, not mowed trash in the parking lot. I will say, though that the little bit of interaction I had with the staff was great and they were very helpful.