Visiting family before new year. Lovely single room with small en-suite but perfect for me.
Everything I needed was available but in the kitchen, required more utensils for cooking.
I got takeaway and used what I could, no problem with bowls/plates and kitchen appliances. Great spacious clean kitchen. Lovely place to stay, recommend.
Sharon
Sharon (2 晚家庭旅程)
Hotels.com 真實旅客評價
2/10 欠佳
2024年12月23日
Bedbugs Infested property
I had a terrible experience with Hamilton during my stay. The room is infested with bedbugs and i didn't know that. They gave me that room and did not tell me anything. Initially I booked the room for two nights from 16th to 18th and had to vecate the property in the middle of the night on the 16th itself due to bedbugs bights. I requested them for the refund as basically it is cheating after charge your money. But I did not get my refund. Management initially responded they cannot provide a refund, it is their policy. After many phone calls they responded last as they have to check the room even after I sent them all the video proof on that same night. Still today is 23rd and no update yet. Even the Hotels.com team won't be able to do anything regarding this matter. You lost your money, that is all..
I would never recommend Hamilton hotel to anyone in future. PLEASE DEAR FRIENDS, DO NOT BOOK A ROOM IN HAMILTON IF YOU DON'T WANT TO BE A PART OF THIS SCAM.!!
Jithun
Jithun (2 晚行程)
Hotels.com 真實旅客評價
6/10 不錯
2024年12月20日
bally
bally (1 晚行程)
Hotels.com 真實旅客評價
8/10 很好
2024年12月4日
I really enjoyed my night at this facility. It is close to the city and on my road. It's really nice and quiet around there and my room was spacious and clean. The only thing that wasn't working is the hook on the bathroom door, that needs fixing.
PETER
PETER (1 晚友伴旅程)
Hotels.com 真實旅客評價
4/10 一般
2024年12月4日
Poor experience
Getting to the hotel was difficult as there were road works right outside the hotel and road closure. I called ‘simply stay’ and they said they can’t help and that I should call hotel.com.
Eventually I parked on the road, some distance away and walked to the hotel with my bags.
On entering the room, it was freezing cold. The bathroom light wasn’t working. I again called simply stay. They said someone would come and check. 45mins yes later, when I one had arrived, i called simply stay again. They said the person was on the way and he arrived shortly after that. He couldn’t get the room heater to work. He eventually got a portable heater(the first one wasn’t working but the second one was). He also got the bathroom light working.
It was midnight before he was done and I was finally able to get to sleep.
I just add that this isn’t the first time I’ve had problems with the heater in room 12 in Hamilton hotel and I’ve reported it each time.
真實旅客
1 晚商務旅程
Hotels.com 真實旅客評價
8/10 很好
2024年12月2日
Edward
Edward (1 晚行程)
Hotels.com 真實旅客評價
6/10 不錯
2024年12月1日
Mouldy shower head in Room 2.
Replace the filthy mould-ridden shower head in Room 2
真實旅客
1 晚行程
Hotels.com 真實旅客評價
8/10 很好
2024年11月15日
Paul
Paul (3 晚商務旅程)
Hotels.com 真實旅客評價
6/10 不錯
2024年11月1日
Great place to get your head down. Received email confirmation for booking but the access codes were sent into spam …. Had to make numerous calls to stay sure.
Steve
Steve (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2024年10月9日
I definitely recommend
Great that you check yourself in so there are no time restrictions. Clean. Quiet. Lots of lightning and sockets. Breakfast items are in your room ready for the morning. The kitchen is very nice, big and useful. Nice touches like shower caps. I definitely recommend.
Ruth
Ruth (1 晚行程)
Hotels.com 真實旅客評價
8/10 很好
2024年10月2日
We booked in the morning of our visit, had a problem getting the access code. Another guest was very helpful getting us in touch with the host.
carolinee
carolinee (1 晚行程)
Expedia 真實旅客評價
8/10 很好
2024年7月27日
Richard
Richard (2 晚行程)
Hotels.com 真實旅客評價
6/10 不錯
2024年7月17日
Soulless
No hospitality - front door and room by code entry.
Fiona
Fiona (1 晚行程)
Hotels.com 真實旅客評價
2/10 欠佳
2024年7月15日
Hotel prices for low quality hostel experience
Not a pleasant stay. The building and rooms are accessed with codes sent to you, it's completely unmanned and if you try calling the associated number you're put through to a call centre outside of the UK.
House rules are spelled out but guests simply ignore them as there are no reprocussions of being kicked out. Our neighbors were smoking and taking drugs in their room and we're in and out all night keeping us up. When I called for help, I was simply told they were checking out the next day and there's nothing else they can do. The next day there was a party upstairs - I didn't bother calling.
The room itself was okay, it wasn't properly cleaned but it was fine. The breakfast is laughable so don't expect to be eating anything decent and burning myself on the exposed hot pipe in the crampt shower just topped the experience off.
Stay anywhere else but here or their sister hotel "Tennyson"
真實旅客
2 晚行程
Hotels.com 真實旅客評價
4/10 一般
2024年7月7日
Lars Petter
Lars Petter (3 晚行程)
Hotels.com 真實旅客評價
8/10 很好
2024年6月21日
Well positioned and well appointed. Only disappointment was this year a lack of basic kitchen utensils , bowls and spoons.
Martin
Martin (2 晚行程)
Expedia 真實旅客評價
8/10 很好
2024年6月16日
Good value for money!
Good value for money. Clean and nicely decorated. Breakfast was basic but fine - we actually walked to the Wetherspoons just up the road. The hotel was nice and quiet and had a large kitchen, which we didn't need to use. En suite was good. We didn't have any of the issues mentioned by others - there was tea, coffee, hot chocolate etc in the room plus spares in the kitchen. Entry codes were sent well before arrival.
Decor to a reasonable standard. However:- No plug sockets by the bed. No tea bags. No shampoo, conditioner or hair dryer supplied. Summer quilt in cold weather. Heating off in the night so woke up in the early hours cold. Smokers in the building so smell coming in. And soiled chair and carpets. Extremely uncomfortable bed.
真實旅客
1 晚行程
Hotels.com 真實旅客評價
6/10 不錯
2024年4月26日
Room was cold as heating wasn’t on/working. The portable heater in the room didn’t provide adequate heat.
Omorinsola
Omorinsola (1 晚商務旅程)
Hotels.com 真實旅客評價
6/10 不錯
2024年4月25日
Quiet area. No staff onsite but no issue that needed to be addressed.
Dawn
Dawn (2 晚行程)
Expedia 真實旅客評價
4/10 一般
2024年4月24日
Agostino
Agostino (1 晚行程)
Expedia 真實旅客評價
10/10 完美
2024年4月22日
Shauna
Shauna (1 晚行程)
Ebookers 真實旅客評價
8/10 很好
2024年4月21日
Nice neat room . Only downside was the trek to the bathroom. Great location and very comfortable. I would stay there again