As an international traverler I have checked into multiple hotels and this has been the only hotel that needed my home address when checking in and even when I gave them my address they couldn't find it as it's different from the American format. Once finally checked in, the room was crawling with bugs. There was also someone else staying on the same floor as us and they had bugs in their room as well. The room my friends were in was fine so we ended up getting moved to another room which was fine but it was an uncomfortable night as I was on edge about the bugs.
Bathroom was below average standard. Water pressure was bad.
We asked for a refund based on everything that happened during the stay when checking out but we were denied because they moved us to another room and they didn't have a policy for refunds.
Also side note, the road in front of this hotel is really smooth and slippery. One miss step and you will fall. I rolled my ankle and wasn't been able to walk properly for a few days. (This was my fault but just a heads up)
I do not recommend this place.
真實旅客
1 晚友伴旅程
Hotels.com 真實旅客評價
8/10 很好
2024年12月30日
Olivia
Olivia (3 晚行程)
Hotels.com 真實旅客評價
6/10 不錯
2024年11月30日
Cleanliness Issues
While the staff was friendly and accommodating, I was disappointed with the cleanliness of the hotel. The first room I checked into I found a pair of reading glasses from a previous guest in the nightstand and the floor looked like it had not been vacuumed. I asked to move to a different room to which they granted. In the 2nd room I found a dirty bottle under the bed. Overall, I would not stay at this Sleep Inn again.
Kristen
Kristen (2 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2024年11月27日
Edward
Edward (1 晚行程)
Hotels.com 真實旅客評價
8/10 很好
2024年11月15日
Lynn
Lynn (7 晚家庭旅程)
Hotels.com 真實旅客評價
4/10 一般
2024年11月13日
Diamond
Diamond (1 晚行程)
Expedia 真實旅客評價
8/10 很好
2024年11月11日
Elizabeth
Elizabeth (1 晚家庭旅程)
Hotels.com 真實旅客評價
2/10 欠佳
2024年11月10日
I showed up to check in for reservation this hotel had confirmed, and was told then for the first time that my room was never booked. They told me their system never booked the room, but also never notified expedia or myself
They decided to tell me the moment of my check-in.
I asked if there are any available. No.
Asked for a refund, they told me to call expedia.
They absolutely did not try to work with me to resolve the situation.
Jaepil
Jaepil (2 晚行程)
Expedia 真實旅客評價
8/10 很好
2024年11月8日
The hotel was clean and convenient but the staff is unfriendly and rude. When I first walked in the man said to give him time before he helps me. I was the only person there! Yep bad first impression
Kelly
Kelly (2 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2024年11月2日
Demarco
Demarco (1 晚行程)
Hotels.com 真實旅客評價
4/10 一般
2024年10月31日
真實旅客
1 晚家庭旅程
Hotels.com 真實旅客評價
6/10 不錯
2024年10月30日
This is the first time I didn’t enjoy my stay. The room wasn’t the cleanest. The sofa had spots and was filthy.
Brandi
Brandi (1 晚行程)
Expedia 真實旅客評價
8/10 很好
2024年10月27日
Parking was not the best.
Beds were very comfortable and the rooms were clean.
Lorraine
Lorraine (1 晚家庭旅程)
Expedia 真實旅客評價
6/10 不錯
2024年10月27日
真實旅客
1 晚商務旅程
Hotels.com 真實旅客評價
4/10 一般
2024年10月26日
Faucet in sink came off, shower rod was loose and allowed water to run in the main floor, and the there was long hairs in the tub
Travis
Travis (1 晚家庭旅程)
Expedia 真實旅客評價
2/10 欠佳
2024年10月25日
Horrible business practice
Horrible. Would not recommend. I had made a reservation 4 days in advance for 3 days. I called the morning of my arrival to let them know my flight was landing at 10pm and I would be checking in late. They said not problem. I arrived at the hotel at about 11 and they stated that they overbooked and gave my room away. Every place near was completely booked. Shady business practices all the way around. Would definitely not recommend EVER.
William
William (3 晚商務旅程)
Hotels.com 真實旅客評價
2/10 欠佳
2024年10月25日
Tuan
Tuan (1 晚行程)
Expedia 真實旅客評價
2/10 欠佳
2024年10月23日
I stayed for 3 days, the stay was nice but the front desk guy lied to me twice. My significant other left her ID by accident, he told me they threw everything away. We then went back to the hotel to check and he once again went and checked and said the room was cleaned out. We checked the car again I came back in to ask can we check and make sure when we went in the room nothing was touched since we left our trash was still in the trash can, bed unmade, and her ID was on the counter. I understand it was kinda our fault for leaving it but he didn’t need to lie.