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常見問題
我可否免費取消AluaSoul Costa Adeje - NEW OPENING = Costa Adeje AluaSoul 飯店 - 新開幕的預訂,並獲發全額退款?
可以。AluaSoul Costa Adeje - NEW OPENING = Costa Adeje AluaSoul 飯店 - 新開幕在我們網站上有提供可全額退款的房價計劃。如以可全額退款的房價訂房,你可因應住宿的取消預訂政策,最遲於登記入住前幾日取消預訂即可。有關具體條款及細則,請務必參閱此住宿的取消預訂政策。
AluaSoul Costa Adeje - NEW OPENING = Costa Adeje AluaSoul 飯店 - 新開幕是否設有泳池?
是的,此住宿設有室外泳池。
AluaSoul Costa Adeje - NEW OPENING = Costa Adeje AluaSoul 飯店 - 新開幕是否允許寵物入住?
很抱歉,恕不准攜帶寵物入住 (輔助動物除外)。
AluaSoul Costa Adeje - NEW OPENING = Costa Adeje AluaSoul 飯店 - 新開幕是否設有店內泊車位?
很抱歉,AluaSoul Costa Adeje - NEW OPENING = Costa Adeje AluaSoul 飯店 - 新開幕不設店內泊車位。
AluaSoul Costa Adeje - NEW OPENING = Costa Adeje AluaSoul 飯店 - 新開幕的登記入住及退房時間為何?
登記入住開始時間:15:00;登記入住結束時間:任何時間。退房時間為 12:00。
AluaSoul Costa Adeje - NEW OPENING = Costa Adeje AluaSoul 飯店 - 新開幕店內與附近有什麼好玩?
AluaSoul Costa Adeje - NEW OPENING = Costa Adeje AluaSoul 飯店 - 新開幕備有2 間酒吧、全方位 SPA、室外泳池及健身俱樂部。
AluaSoul Costa Adeje - NEW OPENING = Costa Adeje AluaSoul 飯店 - 新開幕內或附近是否設有餐廳?
是的,此住宿附設 3 間餐廳。
AluaSoul Costa Adeje - NEW OPENING = Costa Adeje AluaSoul 飯店 - 新開幕附近區域有何特色?
AluaSoul Costa Adeje - NEW OPENING = Costa Adeje AluaSoul 飯店 - 新開幕鄰近阿德赫海岸的拉平塔海灘,短短 18 分鐘步程可到沙炎公園,9 分鐘步程即達法納貝海灘。
Beautiful modern, clean hotel. Very friendly staff. Good choices for food. Only criticism is the hotel policy say that don’t allow people to save sunbeds, however lots of guests save beds very early leaving little or no choice later.
Patricia
Patricia (7 晚家庭旅程)
Hotels.com 真實旅客評價
8/10 很好
2025年1月22日
Corinne
Corinne (7 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2024年12月8日
Un hotel recomendable para disfrutar unos días.
Hotel casi a pie de playa, habitaciones muy amplias, limpias y tranquilas, con terraza. El comedor acogedor, sin masificación de gente y con la posibilidad de comer en la terraza exterior. El personal muy amable y atento. Hemos disfrutado mucho estos días.
Marta
Marta (5 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2024年11月15日
Arne Ivar
Arne Ivar (1 晚行程)
Hotels.com 真實旅客評價
8/10 很好
2024年11月13日
José Javier
José Javier (7 晚行程)
Hotels.com 真實旅客評價
4/10 一般
2024年11月12日
Vanessa
Vanessa (1 晚行程)
Expedia 真實旅客評價
8/10 很好
2024年4月18日
A relaxing getaway
Lovely place, however there were many issues dealing with the front desk staff. They were lacking in knowledge of the property and handling the needs of the guests. Our room Wifi issues were met with excuses and "just go to the lounge". They said we could book the a la carte restaurant as part of our package, but it had been closed for some time. The maintenance , bar and especially the buffet staff were exceptional! The adults only serve-yourself lounge was a great place to hangout. The shows and bingo were entertaining.
真實旅客
8 晚行程
Hotels.com 真實旅客評價
10/10 完美
2024年4月5日
El personal de diez
Nestor
Nestor (2 晚友伴旅程)
Expedia 真實旅客評價
8/10 很好
2024年4月3日
Location excellent, staff lovely. Shutting down for refurb so pool was a little dirty but the rooms were spotless. Can’t wait to go back after refurb. Food was awful but I like to eat out drinks on AI were fab
Samantha
Samantha (6 晚家庭旅程)
Expedia 真實旅客評價
6/10 不錯
2024年3月27日
William
William (14 晚家庭旅程)
Hotels.com 真實旅客評價
8/10 很好
2024年3月24日
I stayed on b&b basis, so the generic breakfast buffet you’d get anywhere (no gluten free options).
The gym doesn’t open until 11am; most holidaymakers would want to get their session in first thing and then enjoy their day.
Reception was very understaffed and queues built up quickly.
Judith
Judith (2 晚行程)
Expedia 真實旅客評價
6/10 不錯
2024年3月20日
Erna
Erna (1 晚家庭旅程)
Hotels.com 真實旅客評價
4/10 一般
2024年3月18日
Dessverre ikke 4 stjerner
Betjeningen var høfflig og hyggelig, men renhold og maten var ikke som forventet.
Aircondition på rommet var tett og fungerte ikke. Avføring på utside av toalettet og støv og søppel under sengen. Det føltes ikke rent. Vi ga beskjed i resepsjonen og vaske personell gikk over rommet og vasket på nytt, men det var fortsatt avføring på utsiden av toalettskålen da vi kom opp igjen på rommet for å legge oss. Vi var der heldigvis bare en natt
Richard Peter
Richard Peter (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2024年3月17日
Como siempre nos sentimos como en casa.Gracias a esta gente maravillosa camareros,cocina y animacion (Georgia y Linda).Grcacias a Jose Antonio por lo buen que se porta siempre.Eseramos que ahora que va pasar Alua sigamos viniendoy compartiendo nuevos momentos.
Veronica
Veronica (18 晚浪漫旅程)
Expedia 真實旅客評價
8/10 很好
2024年3月17日
Really good after some confusion in booking in
simon
simon (4 晚友伴旅程)
Hotels.com 真實旅客評價
10/10 完美
2024年3月16日
Marian
Marian (2 晚友伴旅程)
Hotels.com 真實旅客評價
8/10 很好
2024年3月15日
Hanne
Hanne (1 晚行程)
Hotels.com 真實旅客評價
8/10 很好
2024年3月15日
Lorraine
Lorraine (1 晚行程)
Hotels.com 真實旅客評價
8/10 很好
2024年3月14日
Very pleasant and convenient
doreen
doreen (7 晚浪漫旅程)
Expedia 真實旅客評價
10/10 完美
2024年3月10日
Marian
Marian (3 晚友伴旅程)
Hotels.com 真實旅客評價
8/10 很好
2024年3月8日
Good Hotel
I stayed here all inclusive and the hotel was lovely, decent food and the alcohol drink was proper brand San Miguel on Draught and Absolute Vodka, Jack Daniels, Barcardi all included.
Daniel
Daniel (3 晚行程)
Hotels.com 真實旅客評價
6/10 不錯
2024年3月2日
A lot of money, and not worth it.
Not worth the price, rather noisy and no facilities at all in the room…. Fine if you are all inclusive, but not when you are relying on having a kettle at least…. Doors slamming and furniture being moved around before 8am meant it wasn’t easy to sleep….
真實旅客
7 晚友伴旅程
Hotels.com 真實旅客評價
10/10 完美
2024年2月29日
Normally stay at either Fanabe, jacaranda , playaolid or the gf Isabel
Chose this hotel for a change the decision was price driven.
Lovely layout of hotel
Good size room clean with excellent shower
Nice pool area with lots of sun beds
We were all inclusive good choice of food and good variety. We ate in most days which is unusual for us
Staff lovely and wine was dispensed by the bottle as opposed to draft which you often find when going all inc
If I had one issue I would say the Wi-Fi wasn’t the best at my side of the hotel .
Hotel closing for a refurbishment. I wouldn’t have known this as the hotel was in good condition
We would definitely go back.
James
James (8 晚行程)
Hotels.com 真實旅客評價
8/10 很好
2024年2月27日
E' la seconda volta che soggiorno in questo hotel,personale sia reception, che camerieri,baristi,donne pulizie tutti molto gentili. La struttura lo trovata un po trascurata. Ottima posizione.