Firstly, the staff were amazing. Friendly and attentive to our needs. If we needed anything all we had to do was text them and it would arrive. This property doesn’t have a lobby.
This property is not your typical hotel. That would be their sister property across the river. The rooms you see in the website is for the suite room, not the bottom floor rooms.
The bed we had was comfortable. There was no dresser in the room so my husband felt as if he was living out of a suitcase.
The room was very quiet even though we were on a busy street. What wasn’t quiet was the A/C unit in 112. Maintenance came to try and fix it. He removed the filters which seemed to help, until it didn’t.
I loved being close to the river and sitting in rocking chairs watching the water go by…until it rained. The balcony above didn’t go all the way over ours, so rain poured in where we would have been.
All in all, we had a pleasant enough stay. We would come back but we’d make sure we got a room in the second floor.
Robyn
Robyn (5 晚家庭旅程)
Hotels.com 真實旅客評價
8/10 很好
2025 年 6 月 24 日
Rooms are great but not luxury. Staff is outstanding. Parking is tight if you dont have a small car. Location not great busy road rough getting in or out. Microwave would have helped. Have to go to bar to get ice
Robert
Robert (4 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 6 月 16 日
Ed
Ed (2 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 6 月 12 日
The hotel was beautiful. It made you feel like ou where in your own private world. The guy that was there when we checked in later in the afternoon was so awesome and helpful. I definitely would stay there again!
Jennifer
Jennifer (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 5 月 27 日
Barbara
Barbara (2 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 5 月 27 日
Check in was wonderful, very polite staff, river view very peaceful and pretty, room was clean, and quiet, bed comfortable, the onlly thing didn't have in the room was a microwave. Heirloom Room Restaurant and Bar just a few feet of the Inn was amazing.
Cynthia L
Cynthia L (2 晚行程)
Hotels.com 真實旅客評價
4/10 一般
2025 年 5 月 23 日
Don’t waste your money!
This hotel is a far cry from luxurious as their website states. The bathroom had no working fan, the vanity is in direct conflict with the entry door, the AC unit was blocked with a wood cover that restricted airflow, there were cobwebs on the balcony, no ice machines, and last but not least the parking is horrendous on a heavily traveled road. This will be an anniversary we won't soon forget.
Janice
Janice (3 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 5 月 18 日
Cozy room on river!
A lovely room with a large porch overlooking the river. Rockers to relax on. A cozy fireplace to warm the room on a cool night. The heater in the bathroom was a pleasant surprise! Definitely recommend this place!
Theresa
Theresa (3 晚行程)
Hotels.com 真實旅客評價
8/10 很好
2025 年 5 月 17 日
Trevligt ställe
Mycket fint ställe med en balkong över en rinnande flod. Trevlig personal och smidig check in. Nackdel är att städningen var lite bristande då det var döda insekter runt väggar och spindelnät nära tak.
真實旅客
2 晚行程
Hotels.com 真實旅客評價
8/10 很好
2025 年 5 月 16 日
Kerry
Kerry (4 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 5 月 16 日
Our new favorite place in Gatlinburg
Great place to stay. Its by far our favorite placed we've stayed yet in Gatlinburg. Best part for us was being right on the river.
Mike
Mike (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 5 月 15 日
Tranquility at it’s finest
Amazing views out the back balcony of the roaring river. Gatlinberg is a bit chaotic and it was nice to come back to the tranquil room and listen to the river with a nightcap. Never heard another soul.
STACEY
STACEY (1 晚友伴旅程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 5 月 12 日
Beautiful view
Amazing view from our balcony, hotel was clean and quiet. Staff was friendly and helpful. Would stay there again in a heartbeat.
Beth
Beth (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 5 月 6 日
Gayle
Gayle (2 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 5 月 5 日
View from the balcony!
I was looking for a nice quiet room to stay for a trip to the GRSM. This place was great! As a camper, it was a nice change to have a beautiful natural scene out the back balcony and then the comfort of 4 walls and a bed without sleeping rough. What a treat! Close to the park. Gatlinburg a bit much for me but looks like it would be great for families and couples. Room was well furnished and the staff was friendly. Would recommend!
Eric
Eric (2 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 4 月 29 日
Patricia
Patricia (1 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 4 月 28 日
An amazing hotel, with amazing views.
My stay was only overnight, but it couldn’t have been any more perfect. From the helpful and kind innkeeper to the large shower and king size comfortable bed, the evening could have been any better. My advice, make reservations for the connecting restaurant. Dinner and drinks with a minutes walk is what I’m now expecting from all my vacation lodging. Thank you for helping me make my partners birthday special. 😊
Theo
Theo (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 4 月 20 日
Tonya
Tonya (2 晚行程)
Hotels.com 真實旅客評價
8/10 很好
2025 年 4 月 17 日
Couple retreat
Great for a couple. Walking distance to everything. Awesome views
Brandon
Brandon (1 晚行程)
Hotels.com 真實旅客評價
8/10 很好
2025 年 4 月 16 日
Brian
Brian (2 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 4 月 10 日
Fantastic experience right in the heart of Gatlinburg! Very friendly staff, clean, and good service! My only complaints is that the parking is tight (expected considering the area) and our shower drain was a bit clogged.
Matthew
Matthew (7 晚浪漫旅程)
Expedia 真實旅客評價
10/10 完美
2025 年 4 月 9 日
Debra
Debra (2 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 4 月 9 日
Beautiful!
Sara
Sara (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 4 月 9 日
Every room has a balcony with rocking chairs overlooking the rushing stream. Room and bathroom recently remodeled. Very attractive, nice quality fittings. House robes and slippers are a nice touch.