My chidren and I had a great time, it's our new vacation, occasion, holiday, and get-away spot now, we loved it
Horace
Horace (3 晚家庭旅程)
Hotels.com 真實旅客評價
6/10 不錯
2025年2月21日
Manager told us one thing, we’ve yet to see it.
We arrived at the hotel at around 5:00. Check-in time was 4:00 yet we had to wait over half an our to get access to our room, not getting in until 5:30. Half of the water park was shut down for part of our stay. The manager took our name and room information and said we would be receiving 1/2 off of our stay. We have not received any reimbursement yet, even though it has been over 2 weeks. Another option was to get a free night's stay. We did not receive a certificate or anything for a free night either.
Kimberly
Kimberly (2 晚家庭旅程)
Hotels.com 真實旅客評價
6/10 不錯
2025年2月4日
Parking
It is fun and very enjoyable for the family! But I just don’t understand why they would charge you for parking in their parking lot ? You already pay an enormous amount to stay and high prices for everything in their hotel and I’m not complaining about that but then be charged to Park your car? Why where would they expect you to park ? Their a Hotel usually parking in their parking lot comes with renting a room !
Lisa
Lisa (1 晚家庭旅程)
Hotels.com 真實旅客評價
8/10 很好
2025年1月16日
Pay for parking
It was exspensive where it didn’t have to be you now have to pay to park what the heck that is insane
Tamara
Tamara (1 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2025年1月4日
Megan
Megan (1 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2024年12月30日
Greet so far
Rob
Rob (1 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2024年12月25日
Excellent Christmas Stay
Affordable, fun, lots to do and good food.
Holly
Holly (1 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2024年12月3日
Great experience
Great room! Comfortable beds. Great park! Great restaurants
dawn
dawn (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2024年11月30日
Great family trip
I had two rooms for my family (adult kids and grandkids). There is something to do for everyone and the grandkids ranging in age from 6 to 16 all had fun. The rooms are clean and bed is comfy, the pull out sofa bed, not so much. Great family mini vaca.
PAMELA
PAMELA (1 晚家庭旅程)
Hotels.com 真實旅客評價
8/10 很好
2024年11月30日
It was a great experience.
Takashi
Takashi (1 晚行程)
Expedia 真實旅客評價
10/10 完美
2024年11月28日
Too much walking. I suggested to one of the supervisors, Nick Rockicki, that golf carts inside would be a smashing idea. Alot of senior citizens bring their children and grandchildren to your wonderful establishment, it would be a Postive step in showing you care about their restrictions as well. Thanks for a great weekend.
Kathleen
Kathleen (2 晚行程)
Expedia 真實旅客評價
10/10 完美
2024年11月23日
I really liked it my kids loved it will be going again forsure
Ashley
Ashley (1 晚家庭旅程)
Expedia 真實旅客評價
10/10 完美
2024年11月17日
Staff was very friendly and accommodating. You have to pay to park even if youre staying at the hotel which i found odd, but it was $15 a day. Many food and activity options available in the hotel. They werent great at advertising though because i didnt even know there was a ropes course until we got home and i had to call them. Kids loved the kid room with 3 beds and everyone loved the water park of coarse. 4 out of 5 of us left pretty scraped up from the pool bottom. Overall great stay and we will be back.
Naomi
Naomi (1 晚家庭旅程)
Expedia 真實旅客評價
10/10 完美
2024年11月16日
Javier
Javier (1 晚行程)
Expedia 真實旅客評價
10/10 完美
2024年11月13日
Prachi
Prachi (2 晚行程)
Expedia 真實旅客評價
4/10 一般
2024年11月7日
Overall hotel is good. Although they charged me 2 times for parking and told me to go take it up with my bank. So customer service lacks a bit, I even sent them credit card statement as proof. Shows two separate tranasaction ID.
Mark
Mark (1 晚行程)
Expedia 真實旅客評價
8/10 很好
2024年11月5日
Like its proximity to Traverse City. Food was low quality fried food. Kids had a blast- too crowded for me. Rooms are out dated- light to bathroom was so loud