I was there for a sports tournament with my son. The hotel was very dirty. I found pubic hair all over the comforter of one the beds where my child was supposed to sleep as soon as we received the room so someone had been using the bed prior to our arrival. The other bed had blue stains on the comforter. When I complained they provided 2 new comforters and covers for them but I had to go to the front desk to pick them up myself and the comforter cover was not on the comforter nor did I receive an apology. The new comforters were not clean and smelled like old sweat so I could not use these either. I had paid to stay 2 nights but I left after 1 night because we were not provided clean bedding. I requested my money back for the 2nd night but since I booked it through hotels.com I was told I could not get my money back for the 2nd night. I found a different hotel regardless which was very clean and much better service/amenities.
真實旅客
2 晚家庭旅程
Hotels.com 真實旅客評價
10/10 完美
2025年1月26日
Qi
Qi (1 晚家庭旅程)
Hotels.com 真實旅客評價
4/10 一般
2025年1月12日
Loud employees in lobby
Went there to get sleep however my room was close to the lobby and the employees were yelling and laughing in the lobby at 11pm. I thought people were arguing near my door until I opened it and realized it was just the employee and maybe their friends . I was woken up by a lady with a high pitch very loud voice. No consideration for anyone trying to sleep.
Deborah
Deborah (1 晚商務旅程)
Hotels.com 真實旅客評價
10/10 完美
2024年12月8日
Met a good standard
Night clerk was prompt and efficient in getting me situated with my room.
The room was clean, and the bed was a king size, with comfortable pillows and linens. Comfortable quilt. Room had amenities.
Only the sink plug was a minor issue ( not connected to the handle. A nicer set of soap and shampoo could improve the experience, but its not a 5 star hotel.
A reasonable value
Sahashradal
Sahashradal (1 晚行程)
Hotels.com 真實旅客評價
2/10 欠佳
2024年12月4日
真實旅客
1 晚家庭旅程
Hotels.com 真實旅客評價
10/10 完美
2024年12月1日
Everything was amazing except the breakfast wasn’t as expected
Diana
Diana (3 晚家庭旅程)
Hotels.com 真實旅客評價
8/10 很好
2024年11月26日
Great Stay!
My stay was great, staff was friendly, I will definitely stay here again!
Erlene
Erlene (1 晚商務旅程)
Hotels.com 真實旅客評價
8/10 很好
2024年11月18日
It's Fine
Does the job, clean rooms, good location, etc. No frills and the breakfast is very basic. We were happy with the experience.
Nikolas
Nikolas (2 晚商務旅程)
Hotels.com 真實旅客評價
10/10 完美
2024年11月8日
Paula
Paula (2 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2024年10月25日
H
Vijay
Vijay (1 晚行程)
Expedia 真實旅客評價
6/10 不錯
2024年10月14日
Plenty of fast food. Hotel is between the back of Popeyes and a storage facility.
Alison
Alison (5 晚行程)
Expedia 真實旅客評價
10/10 完美
2024年10月14日
James
James (1 晚行程)
Hotels.com 真實旅客評價
8/10 很好
2024年10月12日
Clean rooms
stephen
stephen (1 晚家庭旅程)
Expedia 真實旅客評價
10/10 完美
2024年10月9日
fabian
fabian (3 晚行程)
Expedia 真實旅客評價
10/10 完美
2024年10月8日
Dwayne
Dwayne (2 晚家庭旅程)
Hotels.com 真實旅客評價
6/10 不錯
2024年10月7日
真實旅客
1 晚商務旅程
Hotels.com 真實旅客評價
6/10 不錯
2024年10月7日
The night staff is terrible. When you choose a place to be able to have a hot breakfast and find out it is no longer available at the property is frustrating. I was there for a sports tournament and had 2 teenage boys with me they showered the first night then again in the morning. I went down to get clean towels 3 times and finally was told they would not be available until after 5. When i came back that evening around 7 and stopped at the desk and asked for clean towels to get through the evening and morning. The guy was rude and told me housekeeping was done on the 3rd day. I was asking for clean towels which has never been problem before. The service has gone down hill in the past year.
kristine
kristine (2 晚行程)
Expedia 真實旅客評價
10/10 完美
2024年10月2日
Aldo
Aldo (1 晚行程)
Expedia 真實旅客評價
8/10 很好
2024年10月2日
Staff was very friendly and helpful.
Donna
Donna (2 晚行程)
Expedia 真實旅客評價
8/10 很好
2024年9月25日
Ok
Karsten
Karsten (1 晚行程)
Expedia 真實旅客評價
10/10 完美
2024年9月16日
bryan
bryan (2 晚行程)
Hotels.com 真實旅客評價
8/10 很好
2024年9月13日
Spacious room and comfortable bed. I personally like a bathtub though, and it only had a shower. Also, couldn't watch TV because the batteries in the remote were dead. Little detail. Otherwise, it was great !!!