On my first night, the AC unit did not work properly, so it was uncomfortable all night. I spoke to the staf about the problem the next day, and they said they would try to reset it, and I suggested a new room. They did give me a new room in the end, My suggestion is if you book a room here check the AC first thing and make sure it is not an old push button unit. It only has cooling , and fan only. Need s both options to work at once. 2nd. No elevators, as far as i could tell, and not good for people with bad knees or handicapped. we were on the 3rd floor.