4/10 一般
2025年1月7日
Not happy
The bar was supposed to be open til 11. I went down at 9pm to get a pizza and i was told they were no longer making food.
In the morning, a housekeeper walked into the room after knocking once at 830am. Waking me up on my birthday and the one day i didnt have my 33 young kiddos. I felt very disrespected that early in the morning. I called for a late check out and i was granted it, they said they were going to mark it down. I got a knock on the door at 11am asking if i was checking out, and i had to once again tell them that i already called and was told i could stay later.
It was just unprofessional. I love stoney usually. I go every year on my birthday for a night away. The staff needs to do a better though with how things went this time. Definitely not happy this time.
Hillary
Hillary (1 晚行程)
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