Very chaotic at checkin. Rooms weren’t ready lots of angry people. Probably 20 people waiting!! They removed the resort fee which was nice to try and make up for it
Holly
Holly (1 晚友伴旅程)
Hotels.com 真實旅客評價
2/10 欠佳
2025年1月26日
Hotel horrible hors de prix. A fuir !
Tres mauvais hotel, accueil deplorable, chambre non prete a l'heure. Donc on a eu la chambre à 17 heures et on doit la rendre le lendemain a 11 heures. Et ils demandent un supplement unacceptable si on remet la chambre apres 11 heures. Hotels.com avait promis un surclassement. On a eu une petite chambre à l'arriere pres du metro qui passe bruyament juste devant. Belle piscine bien chauffee mais accessible uniquement a partir de 11 heures. Personnel incompetant et surcharge. Impoli et inhumain. Tout ca pour 320 euros la nuit. Il existe d'autres hotels beaucoup mieux à Miami. Les photos sont trompeuses
Benoit
Benoit (1 晚友伴旅程)
Hotels.com 真實旅客評價
10/10 完美
2025年1月24日
Great front desk and bar service with nice employees who were helpful
High tech x as nd modern though room was small! Bed was really comfortable
Sheila
Sheila (1 晚行程)
Hotels.com 真實旅客評價
8/10 很好
2025年1月21日
Buenos
Buen lugar para un par de noches céntrico
Gerardo
Gerardo (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025年1月21日
Russell
Russell (1 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2025年1月20日
Isaurimar
Isaurimar (2 晚行程)
Hotels.com 真實旅客評價
8/10 很好
2025年1月20日
Emma
Emma (1 晚行程)
Hotels.com 真實旅客評價
8/10 很好
2025年1月18日
Good location
Great location in downtown Miami with a good sized room.
Only downside was that the air con was restricted and so overnight it was a little uncomfortable trying to sleep.
Bar downstairs sells coffee and pasties, but I wouldn’t recommend as they were very overpriced and stale.
Rikesh
Rikesh (1 晚行程)
Hotels.com 真實旅客評價
8/10 很好
2025年1月18日
Lisa
Lisa (6 晚行程)
Hotels.com 真實旅客評價
6/10 不錯
2025年1月17日
The hotel was very high tech. They did not have face towels in the room. The worst part was going to the bar, to order cofeee or food, they ignored the blacks but ran to serve other races as if I were not of importance.
thedora
thedora (1 晚行程)
Hotels.com 真實旅客評價
4/10 一般
2025年1月16日
Péssimo
Pessimo. O quarto parece mais um salão de beleza porque tem luz em toda parede do quarto e pior, coloridas. O banheiro não existe. Tem umas divisórias de vidro para separar o vaso sanitário, o que gera desconforto para quem vai usar. O ponto alto é que é bem localizado, fora isso a cama é muito desconfortável e barulhenta (range). Não voltaria a me hospedar.
Everson
Everson (2 晚家庭旅程)
Hotels.com 真實旅客評價
8/10 很好
2025年1月12日
Kedar
Kedar (2 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025年1月10日
Mark
Mark (1 晚行程)
Hotels.com 真實旅客評價
2/10 欠佳
2025年1月9日
At least it was only 1 night
The entire building has about 2 people working at a time so absolutely anything you need is going to take a long time. Calling "reception" from the room connects to a call center that just lies to you to get you off the phone so always go down to the lobby on person.
The rooms are noisy and you will hear your neighbors.
The shower looks kind of cool in the pictures but as soon you actually use it you realize it's a very strange idea. The shower and toilet are literally just glass boxes inside the room. Smells and sounds will not be isolated. Also there is no vent for the shower and steam will go directly into the room.
The AC didn't work.
Peter
Peter (1 晚行程)
Hotels.com 真實旅客評價
8/10 很好
2025年1月8日
Alejandro on the dining room for breakfast was great. Nice clean and close to things to do.
Karen
Karen (1 晚行程)
Hotels.com 真實旅客評價
6/10 不錯
2025年1月6日
Barbara
Barbara (1 晚行程)
Hotels.com 真實旅客評價
6/10 不錯
2025年1月6日
The manager was not welcoming, at all. Appeared to be irritated.
tonya
tonya (1 晚行程)
Hotels.com 真實旅客評價
4/10 一般
2025年1月6日
Terrible experience
The locks for bathroom and for shower where broken. Starting at 12:40 am we had a fire alarm chirping due to dying battery. Maintenance was not on site to fix it, so at 2:30 am we were finally moved to a different room. AC was not working! This is Miami hotel, do the math! This was not a good night stay, that we planned post our New Years Eve celebration. Hotel DID NOT offer any refund, not even a partial discount to the $350 fee we paid.
Daria
Daria (1 晚行程)
Hotels.com 真實旅客評價
8/10 很好
2025年1月6日
Good stay for basic needs & location
A good stay that was worth the money we paid.
Pluses of our stay: great location, fast check-in, restaurant in the lobby, and it felt pretty clean and safe. They also gave us beach towels.
Downsides: walls are very thin and we could hear neighbors in the room next to us and people in the hallway.