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Jam Hotel Brussels

Pet-friendly hotel with full-service spa, connected to a shopping centre, near La Grand Place

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Photo gallery for Jam Hotel Brussels

Interior
City view from property
2 bars/lounges
Sauna, hot stone massages, deep-tissue massages, Swedish massages
Sauna, hot stone massages, deep-tissue massages, Swedish massages
Jam Hotel Brussels, near Avenue Louise and La Grand Place, is a stylish retreat with a rooftop terrace offering scenic views. Unwind at the onsite spa with a Thai massage or take advantage of 2 bars and free in-room WiFi. Guests have praised the helpful staff and convenient location.
VIP Access

Reviews

8.2 out of 10
Very good

Popular amenities

  • Pool
  • Bar
  • Spa
  • Pet-friendly
  • 24/7 front desk
  • Parking available

Main amenities (12)

  • Daily housekeeping
  • Restaurants and 2 bars/lounges
  • Full-service spa
  • Outdoor pool
  • Rooftop terrace
  • Breakfast available
  • Self parking
  • Coffee shop/cafe
  • Massage/treatment rooms
  • 24-hour front desk
  • Front desk safe
  • Snack bar/deli

Feel at home (6)

  • Free cots/infant beds
  • Television
  • Daily housekeeping
  • Coffee/tea maker
  • Blackout curtains
  • Lift
The current price is HK$718
HK$800 total
includes taxes & fees
17 Aug - 18 Aug

Room options

Available filters for rooms
Showing 6 of 6 rooms

View all photos for Quadruple Room

1 bedroom, premium bedding, in-room safe, desk

Quadruple Room

9.0 out of 10
Wonderful
(26 reviews)

Highlights

Heating
Free cots/infant beds
LCD TV
Premium bedding
Blackout curtains
Separate bedroom
Portable fan
Hairdryer
  • 25 sq m
  • Sleeps 4
  • 2 Twin Bunk Beds and 1 Queen Bed

View all photos for Double Room

1 bedroom, premium bedding, in-room safe, desk

Double Room

9.0 out of 10
Wonderful
(18 reviews)

Highlights

Heating
Free cots/infant beds
LCD TV
Premium bedding
Blackout curtains
Separate bedroom
Portable fan
Hairdryer
  • 21 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Single Room, Accessible

1 bedroom, premium bedding, in-room safe, desk

Single Room, Accessible

10.0 out of 10
Exceptional
(1 review)

Highlights

Heating
Free cots/infant beds
LCD TV
Premium bedding
Blackout curtains
Separate bedroom
Portable fan
Hairdryer
  • 25 sq m
  • Sleeps 1
  • 1 Queen Bed

View all photos for Triple Room

1 bedroom, premium bedding, in-room safe, desk

Triple Room

8.4 out of 10
Very good
(5 reviews)

Highlights

Heating
Free cots/infant beds
LCD TV
Premium bedding
Blackout curtains
Separate bedroom
Portable fan
Hairdryer
  • 25 sq m
  • Sleeps 3
  • 1 Twin Bed and 1 Queen Bed

View all photos for Family Room (For 5)

1 bedroom, premium bedding, in-room safe, desk

Family Room (For 5)

9.0 out of 10
Wonderful
(14 reviews)

Highlights

Heating
Free cots/infant beds
LCD TV
Premium bedding
Blackout curtains
Separate bedroom
Portable fan
Hairdryer
  • 25 sq m
  • Sleeps 5
  • 3 Twin Bunk Beds and 1 Queen Bed

View all photos for Family Room (For 6)

1 bedroom, premium bedding, in-room safe, desk

Family Room (For 6)

Highlights

Heating
Free cots/infant beds
LCD TV
Premium bedding
Blackout curtains
Separate bedroom
Portable fan
Hairdryer
  • 25 sq m
  • Sleeps 6
  • 2 Double Beds and 1 Queen Bed

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Lobby

a&o Brussel Centrum

  • Pet-friendly
  • Parking available
  • Free WiFi
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8.0 out of 10, Very good, 1,000 reviews
The price is HK$549
HK$621 total
includes taxes & fees
31 Aug - 1 Sept
a&o Brussel Centrum
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About the area

Map
132 Chaussée de Charleroi, Brussels, Bruxelles, 1060

What's nearby

  • Avenue Louise - 6 min walk - 0.6 km
  • Royal Palace of Brussels - 3 min drive - 2.0 km
  • European Union Parliament Building - 5 min drive - 2.1 km
  • Manneken Pis Statue - 5 min drive - 2.3 km
  • La Grand Place - 6 min drive - 2.6 km

Getting around

  • Brussels Airport (BRU) - 33 min drive
  • Charleroi (CRL-Brussels South Charleroi) - 57 min drive
  • Antwerp (ANR-Antwerp Intl.) - 61 min drive
  • Brussels (ZYR-Brussels Midi Train Station) - 24 min walk
  • Brussels-Luxembourg Station - 25 min walk
  • Brussels-South Station - 26 min walk
  • Janson Tram Stop - 2 min walk
  • Faider Tram Stop - 4 min walk
  • Trinité Tram Stop - 6 min walk

Restaurants

  • ‪Jackie - ‬2 min walk
  • ‪Jat Cafe - ‬1 min walk
  • JAM Hotel Rooftop
  • ‪Ma Jolie - ‬1 min walk
  • ‪Hinterland - ‬1 min walk

About this property

Jam Hotel Brussels

Jam Hotel Brussels features a rooftop terrace and puts you within a 10-minute walk of Avenue Louise. You can grab a bite to eat at the coffee shop/cafe and visit the spa to be pampered with deep-tissue massages or facials. Other highlights include 2 bars/lounges, an outdoor pool and a snack bar/deli. The helpful staff and location get great marks from fellow travellers. Public transportation is only a short walk: Janson Tram Stop is 2 minutes and Faider Tram Stop is 4 minutes.

Languages

English, French

At a glance

DONE

Hotel size

    • 80 rooms
DONE

Arriving/Leaving

    • Check-in start time: 3:00 PM; check-in end time: 12:30 AM
    • Contactless check-in and check-out are available
    • Express check-out available
    • Late check-in subject to availability
    • Minimum check-in age – 18
    • Check-out time is 11:00 AM
    • Contactless check-out
    • Late check-out subject to availability
DONE

Special check-in instructions

    • Guests will receive an email within 48 hours before arrival with check-in instructions; front desk staff will greet guests on arrival at the property
    • If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation
    • The Spa is open Wednesday-Sunday 10 AM-9 PM.
DONE

Required at check-in

    • Credit card, debit card or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Pets

    • Pets allowed (dogs and cats only)*
    • Service animals welcome
WIFI

Internet

    • Free WiFi in public areas
    • Free Wi-Fi in rooms (speed: 100+ Mbps (good for 1–2 people or up to 6 devices))
LOCAL_PARKING

Parking

    • On-site parking only available on request
    • Uncovered on-site self-parking (EUR 19 per day)
    • Wheelchair-accessible parking on site
DONE

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Buffet breakfast (surcharge) 7:00 AM–10:00 AM on weekdays and 8:00 AM–11:00 AM on weekends
  • 2 bars/lounges
  • Restaurant
  • Coffee shop
  • Snack bar/deli

Services

  • 24-hour front desk
  • Dry cleaning/laundry services
  • Luggage storage
  • Multilingual staff

Facilities

  • Safe-deposit box at front desk
  • Rooftop terrace
  • An outdoor pool
  • Full-service spa
  • Massage/treatment rooms
  • Outdoor furniture

Accessibility

  • Lift
  • Lift door width (centimetres): 80
  • Wheelchair-accessible parking
  • 18 on-site accessible parking spaces
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible spa
  • Wheelchair-accessible restaurant
  • Step-free path to entrance

Room amenities

Be entertained

  • 60-cm LCD TV
  • Satellite TV channels

Home comfort

  • Heating
  • Portable fan
  • Coffee/tea maker
  • Electric kettle
  • Slippers
  • Iron/ironing board (on request)

Sleep well

  • Blackout curtains
  • Premium bedding
  • Free cot/infant bed

Freshen up

  • Bath or shower
  • Free toiletries
  • Hairdryer
  • Towels
  • Toothbrush and toothpaste (on request)
  • Toilet paper

Stay connected

  • Desk
  • Complimentary wireless Internet access (speed of 100+ Mbps (good for 1–2 people or up to 6 devices))
  • Printer

Food and drink

  • Free tea bags/instant coffee

More

  • Daily housekeeping
  • In-room safe (laptop compatible)
  • Guidebooks/recommendations
  • Local maps
  • Restaurant dining guide

Special features

Spa

Atsukan Wellness has 1 treatment room. Services include deep-tissue massages, hot stone massages, Swedish massages and Thai massages. The spa is equipped with a sauna.

The spa is open selected days. Children under 18 years old are not allowed in the spa without adult supervision. Guests under 6 years old are not allowed in the spa.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or checkout. Fees may include applicable taxes:
  • A tax is imposed by the city: EUR 4.24 per room, per night

Optional extras

  • Buffet breakfast is offered for an extra charge of approximately EUR 19 for adults and EUR 19 for children
  • Late checkout can be arranged for an extra charge of EUR 25 (subject to availability)

Renovations and closures

The following facilities or services will be unavailable from July 21 2025 to August 12 2025 (dates subject to change):
  • Dining venue(s)
The following facilities are closed for Christmas Eve and Christmas Day:
  • Bar/lounge
  • Dining venue
The following facilities are closed on Monday and Tuesday:
  • Full-service spa

Pets

  • Service animals exempt from fees
  • Pets are allowed for an extra charge of EUR 15 per pet, per night

Parking

  • Uncovered self-parking costs EUR 19 per day
  • Guests must contact this property in advance to reserve on-site parking

Pool, spa, & gym (if applicable)

  • Pool access available from 9:00 AM to 7:00 PM
  • Guests under 6 years old are not allowed in the spa, and guests under 18 years old are only allowed with adult supervision
  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Policies

Guests can rest easy knowing that there's a fire extinguisher, a smoke detector, a security system and window guards on-site.
This property accepts credit cards and debit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard, American Express, Discover, Diners Club, JCB International
Cashless transactions are available.
Property Registration Number 300008

Also known as

Jam Hotel Brussels Hotel
Jam Hotel Brussels Brussels
Jam Hotel Brussels Hotel Brussels

Frequently asked questions

Does Jam Hotel Brussels offer free cancellation for a full refund?

Yes, Jam Hotel Brussels does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.

Is there a pool at Jam Hotel Brussels?

Yes, there's an outdoor pool. Guests have pool access from 9:00 AM to 7:00 PM.

Are pets allowed at Jam Hotel Brussels?

Yes, cats and dogs are welcome. There's a charge of EUR 15 per pet, per night. Service animals are exempt from fees.

Is parking offered on site at Jam Hotel Brussels?

Yes. Self-parking costs EUR 19 per day.

What are the check-in and check-out times at Jam Hotel Brussels?

Check-in start time: 3:00 PM; check-in end time: 12:30 AM. Check-out time is 11:00 AM. Late check-out is available for a charge of EUR 25 (subject to availability). Express check-out and contactless social distancing and check-out are available.

Is there an on-site casino at Jam Hotel Brussels?

No, this hotel doesn't have a casino, but Grand Casino Brussels (9-min drive) is nearby.

What is there to do at Jam Hotel Brussels and nearby?

Jam Hotel Brussels has 2 bars and a spa, as well as an outdoor pool.

Are there restaurants at or near Jam Hotel Brussels?

Yes, there's an on-site restaurant. The dining venue will be unavailable from 21 July 2025 to 12 August 2025 (dates subject to change).

What's the area around Jam Hotel Brussels like?

Jam Hotel Brussels is a short 2-minute walk from Janson Tram Stop and 9 minutes' walk from Avenue Louise. Travellers say that the hotel is in a great location.

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Jam Hotel Brussels Reviews

Reviews

8.2

Very good

8.6/10

Cleanliness

8.4/10

Staff & service

8.2/10

Amenities

8.4/10

Property conditions & facilities

8.4/10

Eco-friendliness

Popular mentions

Room
Service staff
Restaurant
Bed
Location
Bathroom
Bar
Rooftop bar
Family friendly
Children

What guests liked

  • Breakfast was good, with a wide variety of food and excellent options. (3 reviews)
AI Sparkle IconFrom real guest reviews summarized by AI.

Reviews

10/10 Excellent

Love the area
Darryl, 1-night trip

10/10 Excellent

convenient, transit nearby. kid friendly
Fritz oliver, 2-night trip

10/10 Excellent

Very nice stay!!
Gabriela, 1-night trip

10/10 Excellent

Really good

Really nice place to stay. Not much desk space to work, but great location and excellent service all round.
Pierre, 4-night trip

10/10 Excellent

Safe and clean and nice staff
Tyler, 4-night trip

6/10 Okay

A little too basic for us, wish it had a little more polish. Location was not touristy so if you appreciate that it’s a god place to stay
michael, 2-night trip

10/10 Excellent

Excellent hotel and the staff was great.
Gaspar, 3-night trip

8/10 Good

Very quaint nice place to stay
Jamie, 1-night trip

10/10 Excellent

Great stay!
Bernard, 3-night trip

10/10 Excellent

Really trendy hotel. Clean, Quiet and the staff were friendly. Well located for a short walk into town
Marc, 3-night trip

10/10 Excellent

Great night life in bar downstairs, also drawers you can put your bag in and put a lock on while you’re not in the room
Franco, 2-night trip

10/10 Excellent

Jam Hotel was perfect for our family if 5. The children loved the swimming pool and the bed with the sliding doors. All of us slept well and enjoyed a coffee from the personal coffee machine in our room in the morning. In terms of value for money, it really was a bargain!
C, 1-night trip

10/10 Excellent

The staff was really friendly, and the room was very clean.
Vjosana, 1-night trip

10/10 Excellent

Brilliant stay at the Jam hotel. Helpful staff, great family room and loved the rooftop bar and pool
Julie, 1-night trip

10/10 Excellent

We had a wonderful stay at the Jam hotel. Location was great and my son absolutely loved the bunk bed. So cool! Great for families.
Nathan, 3-night trip

10/10 Excellent

We had a great trip, was a perfect fit for our family of five.
Joachim Meyer, 2-night trip

8/10 Good

Nice room, a bit noisy if you’re on the street side. Street area a bit dirty
Roberto, 1-night trip

4/10 Poor

The room assigned was just beside the outside stairs with no view and also time to time noisy. During checkout their system was not working so could not provide invoice and mentioned to provide during the day. No update until 8pm until I had to call and still didnt receive the full invoice. The day later when called again was able to have the invoice of my stay.
Burak, 2-night trip

10/10 Excellent

Great place to stay in this neighborhood! Super close to the tram stations so easy to get around. Loved it!
Traci, 2-night trip

10/10 Excellent

Great hotel. Was ideal for our family of 2 adults 2 teens. The room was clean, well-appointed , tea/ coffee facilities . Roof top cocktail bar and pool were an amazing added bonus as was the fantastic restaurant. Highly recommended and would definitely stay again
Helen, 1-night trip

8/10 Good

Excellent stay

Super hotel and rooms -- ideal for a family of four. It's so rare to be able to get four beds and so we were delighted. Fantastic service from the staff (friendly, helpful, professional). Very clean. The only slight downside is that it can be little noisy from the road below (with trams and traffic). Not all the rooms are above the road but the four-bed rooms are. However, that's a small concern as overall we were very happy and had an excellent stay.
Mark, 1-night trip

6/10 Okay

Hotel served its purpose. Staff is mixed, some are pleasant and others rude. Would I stay there again, probably not.
4-night trip

10/10 Excellent

Lovely quirky hotel in a great location. We had 2 kids with us and they loved the fact that one bunk was hidden away in a box! The rooftop pool and bar was a real bonus too. We only stayed one night but found it very clean and comfortable.
james, 1-night trip

6/10 Okay

The pool was out of order for our entire 4 night stay despite being told it was available to use when we checked in. Clean and convenient otherwise.
Rebecca L, 3-night trip

10/10 Excellent

It was nice. However, someone walk into my room before checkout time
Latrice, 1-night trip