When we just got into the room we saw 3 flies in the room. The floors carpet was really sticky. On the second day, after the room cleaning service everything felt wet, at night we could clearly hear our next room neighbors conversation. It sounded like they were next to me. The service in the lobby was perfect.
Min
Min (2 晚家庭旅程)
Expedia 真實旅客評價
4/10 一般
2023年7月8日
The bed and the bed sheet was dirty
yingbin
Expedia 真實旅客評價
10/10 完美
2022年7月6日
Qiuyu
Qiuyu (2 晚行程)
Expedia 真實旅客評價
8/10 很好
2024年12月24日
The hotel was average. The bathroom sink held water for a long time. We had a fireplace room which was very nice. Over all it was a nice stay.
Teresa
Teresa (1 晚行程)
Hotels.com 真實旅客評價
8/10 很好
2024年12月23日
Monica
Monica (2 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2024年12月22日
Hazel
Hazel (4 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2024年12月16日
Nice and clean. Would recommend
Sean
Sean (2 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2024年12月15日
2 night stay
We stayed for two nights had no issues. Could use some updating but fine.
Melissa
Melissa (2 晚行程)
Hotels.com 真實旅客評價
8/10 很好
2024年12月12日
Good, just a few things
You can’t beat the price, but next time I’d stay in a different room. Cheap nightly rate for rooms on pool side, which are very humid. Shower and sink in our room drained but extremely slowly and toilet ran for forever after flushing. But, everywhere was clean. Pool was well maintained and the lobby was beautiful and decorated for Christmas. Restaurant is a typical small hotel place, things were alright.
Staff for the most part, were wonderful. I have a SD and this hotel was very accommodating. There was a security guard and cameras. Location is excellent. We would stay again.
Hope
Hope (3 晚家庭旅程)
Hotels.com 真實旅客評價
4/10 一般
2024年12月10日
Zakri D
Zakri D (3 晚行程)
Hotels.com 真實旅客評價
8/10 很好
2024年12月10日
Lacey
Lacey (1 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2024年12月9日
Gary
Gary (4 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2024年12月9日
Ashley
Ashley (3 晚家庭旅程)
Hotels.com 真實旅客評價
6/10 不錯
2024年12月9日
It was just okay.
It was just okay. We had to book very last minute for the Christmas parade. The room was not super clean. Bathroom was a little musty smelling. The hot water would fade in and out during a shower. Hot then cold and back and forth. The outlet beside the bed went out during the stay. It just stopped working. Our TV remote never worked. The noise was pretty significant especially after 9 pm. We ended up right next to the pool that was supposed to close at 11 pm. It was well into the night before everyone left the pool. If I could get a different room, I would consider staying again. It was about a half mile walk to traffic light 8 and Gatlinburg shops and main drag which was the main reason we booked it. Just be away the walk back to the hotel is a little steep.
Christopher
Christopher (3 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2024年12月8日
Great place
Great location, staff. Facilities. Will be staying again
Audra
Audra (2 晚家庭旅程)
Hotels.com 真實旅客評價
8/10 很好
2024年12月8日
Deborah
Deborah (2 晚家庭旅程)
Hotels.com 真實旅客評價
8/10 很好
2024年12月8日
Nice location. Needs updating in the rooms.
Nice location in reference to parkway. Restaurant located in lodge had good food. We ate dinner only while there. Take note that breakfast at the lodge is an additional fee. Room I had needed updating. Toilet in room was wobbly. Carpet at transition to tile for bathroom area was coming up and shredded looking. Tub had a stain in it that looked to be from maybe a non-skid mat that was placed at one time. The "extra security lock" on the upper aspect of the door was gone. Just the latch was left. Bed and pillows were comfortable. And check in staff was amazing. The reception area to the lodge was beautifully decorated for Christmas.