The cleanliness of the room was unacceptable. The floors were disgusting as shown in the attached photo of my white socks after walking in the room without shoes for about 3 hours. The bathtub was disgusting (see photo). The toilet had a very weak flush and required intervention. Hot water was intermittent.
There were wires hanging from the ceiling, presumably where a smoke alarm was missing.
The front desk staff were friendly, however, when I called them in the afternoon to request somebody to address the toilet, they said they would send somebody but nobody ever came until I called again the following morning.
I wouldn't stay there again. This time I didn't have a lot of choice because I was evacuating my home due to an hurricane and other places were booked.
Anthony
Anthony (4 晚行程)
Hotels.com 真實旅客評價
4/10 一般
2024年10月8日
Do NOT stay here… old and dirty hotel 😩
When we arrive to check in and the clerk is behind a plate window with a small hole to help you, we did not feel good about the place. Our room was very basic but old and smelly. I checked the sheets and mattress for blood stains (always do at hotels) and there was no mattress pad on bed. Just the sheet. The mattress was stained and extremely old and extremely uncomfortable. The refrigerator did not work, the shower had terrible pressure, the air conditioner had sticky stuff on knobs and the filters were filthy. I never write many reviews but I felt other people need to know how awful this place is. AND… the worst part was I booked the hotel online seeing the beautiful pictures of it for $129 and I wouldn’t pay $29 a night. NEVER again would we stay here. Shame on you Hotels.com for even advertising this kind of hotel!! If we weren’t desperate for a room, we would have left immediately 😡
Gail
Gail (1 晚行程)
Hotels.com 真實旅客評價
8/10 很好
2024年10月7日
Stay was ok. But television wouldn't pick up any channels. Good thing i had my laptop.
真實旅客
1 晚行程
Hotels.com 真實旅客評價
2/10 欠佳
2024年10月4日
Don't Believe the Good Reviews
This property is rough. Ended up here during emergency response for a hurricane due to other hotels being 100% booked. If not for a 24-hour stint at the emergency operations center, I would have slept in my car rather than stay in this room. In addition, Hotels.com has become very difficult to work with since combining with VRBO, etc., and gave me zero flexibility in a disaster situation which was very fluid. Last time I will use the Hotels.com app also.
真實旅客
8 晚商務旅程
Hotels.com 真實旅客評價
2/10 欠佳
2024年9月29日
Floor sticky and roaches everywhere.
James
James (2 晚行程)
Hotels.com 真實旅客評價
6/10 不錯
2024年9月28日
Develyn
Develyn (1 晚行程)
Hotels.com 真實旅客評價
2/10 欠佳
2024年9月25日
The property was outdated in general. Check in and check out is only done through an outside window on the side of a building as one enters the property. This seemed very impersonal. However, the person that helped with the check in was friendly. Check in was quick. Worst part came when my wife and I arrived at the room we were assigned. The first thing we noticed was a strong musty odor inside the non-smoking room. From that moment it was impossible not to think about the musty odor that could be noticed in the entire room and bathroom. There was even a damp rid bag hanging from a shelf and it was completely full of water/moisture. It looked like the bag had not been changed in some time. The furniture and beds were outdated but we did not mind that. Our main issue was the terrible musty odor. It was difficult to sleep with the sensation of breathing musty air. We had a two-night reservation but the first morning we checked out as there was no way we were going to spend another night there. The (different) person that helped us with the check out was also quite friendly when we explained the room was not what we expected.
My wife and I do not mind older or outdated furniture but the musty odor was too much. Our sleeping clothes even got that musty odor on them. Luckily we packed all our other clothes inside our travel bag overnight so they would not pick the musty odor.
So, no, I would not recommend this property and we would never go back. Stay away!!!
Juan
Juan (2 晚家庭旅程)
Expedia 真實旅客評價
10/10 完美
2024年9月21日
The staff was great.
Kelli
Kelli (2 晚行程)
Expedia 真實旅客評價
10/10 完美
2024年9月10日
Great
Danny
Danny (1 晚行程)
Expedia 真實旅客評價
4/10 一般
2024年9月1日
Litter everywhere. The whole place is poorly maintained. An extended stay, with a kitchen and not a single dish or utensil included.
John
John (2 晚商務旅程)
Expedia 真實旅客評價
10/10 完美
2024年8月12日
真實旅客
2 晚家庭旅程
Hotels.com 真實旅客評價
4/10 一般
2024年7月28日
Dawn
Dawn (1 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2024年7月19日
Federico
Federico (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2024年7月16日
Federico
Federico (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2024年4月8日
I recently had surgery, they went out their way to accommodate my needs.
Rodericka
Rodericka (1 晚行程)
Expedia 真實旅客評價
2/10 欠佳
2024年4月1日
The item in the roo. Didnt work have to buy everything i need when i got a kitchen jet tub was was nasty toilet had Bm in it just not good i would never stay with again stove didnt work etc
fepice
fepice (2 晚商務旅程)
Expedia 真實旅客評價
10/10 完美
2024年3月22日
Quiet safe clean hotel never had any problems at this hotel.
Tara
Tara (1 晚行程)
Expedia 真實旅客評價
4/10 一般
2024年3月3日
Front desk is horrible
Corya
Corya (4 晚家庭旅程)
Expedia 真實旅客評價
8/10 很好
2024年2月3日
.
Vernon
Vernon (1 晚行程)
Expedia 真實旅客評價
10/10 完美
2024年1月11日
Katrina
Katrina (2 晚行程)
Expedia 真實旅客評價
10/10 完美
2023年12月23日
Renee
Renee (2 晚行程)
Expedia 真實旅客評價
4/10 一般
2023年12月15日
Maria
Maria (2 晚家庭旅程)
Hotels.com 真實旅客評價
8/10 很好
2023年12月9日
Jykeria
Jykeria (1 晚行程)
Expedia 真實旅客評價
6/10 不錯
2023年12月7日
Overall I would say this is a good budget property. It definitely had some cleanliness issues. The carpets were just filthy.
There was no deadbolt I think this is the only hotel I've ever been and where I did not have a deadbolt. But overall I would say it is a decent place and I would stay there again.