2/10 欠佳
2025年1月7日
Find someplace else to stay
I booked a room at the Sparta Ramada using the Hotels app. I used the pet friendly filter to find hotels available. This hotel came up as one of them, which I will prove in the picture with this review. When I arrived, I was given a key to a room, the key did not work in the side door or the room. I had to go to the desk and was given another key to another room which would not open the side door either but did open the room door. We left to get something to eat and I received a call from the hotel desk telling me that pets were not allowed. I explained to him what the hotels app showed and then showed it to him when I got back to the hotel. He told me I had to leave and he would refund my stay. After a week of hotels.com trying to get him to refund, he refused. I will never stay here again and I will advise everyone I know about it. I gave him a chance to keep his word, he chose not to. Drive the extra 20 minutes and stay at a better place. That’s what I did and will do from now on.
Michael
Michael (1 晚家庭旅程)
Hotels.com 真實旅客評價
