Clean room and convenient, connecting to Convention Center. Very polite receptionist and being helpful during the checkin/out. A little suggestion to the hotel: it would be great if the noise from the compressor of the vendor machine, of some floors, could be reduced.
真實旅客
2 晚商務旅程
Hotels.com 真實旅客評價
8/10 很好
2019年5月20日
地點很好但不夠貼心
冰箱沒插插頭 沒熱水壺 也沒有給瓶裝水
Yuhsiang
Yuhsiang (1 晚商務旅程)
Hotels.com 真實旅客評價
10/10 完美
2025年1月2日
A m amazing
Joanne
Joanne (1 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2024年12月30日
Anthony
Anthony (1 晚行程)
Hotels.com 真實旅客評價
8/10 很好
2024年12月29日
Luan
Luan (1 晚行程)
Hotels.com 真實旅客評價
2/10 欠佳
2024年12月28日
SHUICHI
SHUICHI (1 晚家庭旅程)
Hotels.com 真實旅客評價
8/10 很好
2024年12月25日
Ayron
Ayron (1 晚行程)
Hotels.com 真實旅客評價
2/10 欠佳
2024年12月24日
They only offered free parking for the inconvenie.
Bathroom was full of bugs and faucet leaked all night
Daniel
Daniel (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2024年12月23日
Laura
Laura (1 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2024年12月19日
Keiko
Keiko (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2024年12月14日
Darrin
Darrin (2 晚行程)
Hotels.com 真實旅客評價
2/10 欠佳
2024年12月13日
So Disappointed!!
Pamela
Pamela (2 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2024年12月8日
DAT
DAT (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2024年12月5日
Theodore
Theodore (2 晚商務旅程)
Hotels.com 真實旅客評價
10/10 完美
2024年12月5日
Shimeng
Shimeng (1 晚行程)
Hotels.com 真實旅客評價
8/10 很好
2024年12月3日
William
William (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2024年12月1日
Louremie
Louremie (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2024年12月1日
Janice L
Janice L (2 晚行程)
Hotels.com 真實旅客評價
4/10 一般
2024年11月30日
Return customer, never again in San Jose.
Without question the worst experience I've ever had at a Hilton let alone any other hotel. The garage was filthy w/ food, stains and an awful smell. When we left after our car was only there for about I found out what the smell was. It was a huge pile of wet cardboard on the level where the garbage is and open to the parking structure. The car still smells of the odor and I'm not sure how long it will take to get rid of it. We'll try Pooph. Before the cardboard was wet it was probably a fire hazard below the building. The area is open to homeless visitors. In addition to the the Hotel had NO restaurants, no Continental breakfast until Monday. The room heater kept going off and did not keep up with the auto setting. The in room coffee pot worked for a few minutes and then stopped. The toilet was like the one in my wife's old kindergarten room It was too low to the floor for me to use sitting and so far down standing was a urination challenge to hit the small bowl. The bed was so broken down that it felt like I was sleeping in a fixed feet higher than my head position. It was not comfortable. The room was only slightly batter than what I imagine a motel 6 would be. Your Facilities and/or Operations Execs should be fired for someone who has your customer service needs as their priority.