It’s like they put 2-star rooms/buildings on a 4-star property. Food was meh but pricey even for a resort, as was parking. Tram was comically slow. Towel dispensers were often empty. Everything else was great! 3.5 stars.
James
James (5 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2024年12月13日
Abhinaba
Abhinaba (3 晚行程)
Hotels.com 真實旅客評價
6/10 不錯
2024年12月12日
Sandra
Sandra (6 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2024年12月11日
It was great the only downside of the hotel was its location. It is 40 min drive from Kona
Azadeh
Azadeh (4 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2024年12月1日
Rick
Rick (6 晚行程)
Hotels.com 真實旅客評價
6/10 不錯
2024年11月13日
Heavy construction in Palace tower
We were given a room in the Palace tower. There was heavy construction going on. Loud noise all day and welding / burning smell. If we knew about the construction we would have booked elsewhere.
Resort is beautiful and staff is friendly.
Hao
Hao (2 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2024年10月15日
Rushabh
Rushabh (2 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2024年10月14日
Nice hotel with all the fun activities to offer. Room cleaning staff came everyday to make the bed/empty the trash/replace towels eventho it says they will only come on certain day. Totally happy with the hotel. Will return for next time visiting Kona.
ronaldo
ronaldo (3 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2024年10月10日
SeHwa
SeHwa (7 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2024年10月9日
Yeong Peom
Yeong Peom (3 晚行程)
Hotels.com 真實旅客評價
8/10 很好
2024年10月7日
Ver large resort with a few restaurants and activities. Definitely do not do late checkouts. Pools great, often run out of towels, could be better restaurants and longer hours.
Laura Ann Stahl
Laura Ann Stahl (4 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2024年10月2日
Joyce
Joyce (2 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2024年9月27日
Lance
Lance (1 晚行程)
Hotels.com 真實旅客評價
2/10 欠佳
2024年9月25日
Warn people of construction on property I could not even take a shower the morning I was to leave for a 13 hour trip home! Ridiculous noise level during the day. Shower not working on day 2. I would never go back
Susan
Susan (2 晚行程)
Expedia 真實旅客評價
10/10 完美
2024年9月24日
Haylee
Haylee (1 晚行程)
Expedia 真實旅客評價
10/10 完美
2024年9月23日
Beautiful property!
Cindy
Cindy (2 晚家庭旅程)
Orbitz 真實旅客評價
6/10 不錯
2024年9月19日
The property and pool was gorgeous! The hotel was very clean. The staff was fine. The cost of everything at this hotel was astronomical!! $55 per person for the breakfast buffet that was not very good. I've seen better buffets for less at other hotels/resorts. $40 for 2 drinks from the pool bar. $48 per day for self-parking. $48 per day resort fee. Aside from the prices, there was no night time entertainment. The only thing open was the restaurant that had a bar until 9pm. You can get 2 drinks there for $50. You also had to call everyday to request housekeeping. I will go back to The Big Island but I will not go back to this hotel.
Joanne
Joanne (7 晚浪漫旅程)
Expedia 真實旅客評價
4/10 一般
2024年9月16日
Was a great hitel . Food was mediocre for the price. Was quite disappointed with check in and out times. Was told i could have an early check in then denied once on property. Same with check out. Brunch was 54 dollars for not very many options and very vland food
Carol
Carol (1 晚家庭旅程)
Expedia 真實旅客評價
10/10 完美
2024年9月16日
Very large with a lot of activities! Very beautiful art and great for kids. Can’t wait to go back!
Kelsey
Kelsey (1 晚家庭旅程)
Expedia 真實旅客評價
2/10 欠佳
2024年9月15日
William
William (4 晚行程)
Travelocity 真實旅客評價
6/10 不錯
2024年9月15日
Kamlesh
Kamlesh (3 晚浪漫旅程)
Expedia 真實旅客評價
10/10 完美
2024年9月15日
Aditya Neelakanta
Aditya Neelakanta (4 晚行程)
Expedia 真實旅客評價
10/10 完美
2024年9月15日
Brittney M
Brittney M (6 晚行程)
Expedia 真實旅客評價
4/10 一般
2024年9月14日
The first day the HVAC was not getting cold and they could not get it any colder. We just lived with it. In addition, every day ( multiple times per day) we had key and door problems. I asked the staff to get it fixed on 2nd day out of 5 days. Unfortunately every day we had to do the long walk to the front desk to request new keys. I even made sure the key was in another pocket away from my phone and any other items. Last but not least the cost to eat on property is ridiculous. $55 per person for breakfast. Which was not good. Overall I am disappointed in Hilton….it could have been a much better experience.