The pictures are misleading. The place is outdated and a bit run down. All the previous reviews comment on the ice cold pool. I guess they read the reviews because it was hotter than the hot tubs during our stay. The hot tubs were hot but the pool was hotter. The kids game room was a disaster but our kids thought it was awesome. The “to go breakfast” was limited and kind of pricey for the quality. We didn’t eat at the restaurant but that seemed limited and pricey as well. Super close to the resort and great transportation options. Beds were comfortable and were all hot sleepers so the blankets worked for us but they were thin. If you just need a place to stay that’s close, it works but go in with low expectations.
Jessica
Jessica (2 晚家庭旅程)
Hotels.com 真實旅客評價
6/10 不錯
2025年2月23日
Employees are friendly but it's very understaffed. At check in, instructions weren't clear at all, as to where to park and where our room was located. The restaurant was pricey and food was pretty bad. One major plus when booking was pool and hot tub, turns out they were out of service. On the positive side is the location.
Giovanna
Giovanna (1 晚家庭旅程)
Hotels.com 真實旅客評價
8/10 很好
2025年2月21日
Clean, good location will stay again
It’s a little older but clean and in a great location. Will stay again in the future.
rhett
rhett (1 晚家庭旅程)
Hotels.com 真實旅客評價
4/10 一般
2025年2月17日
Mostly disappointed
Stayed there 3 nights with the family for a ski trip. Really run down hotel. The front desk didn’t mention anything about not having room service each day so I just assumed they would come while we were skiing. Came back first day, nothing cleaned and no fresh towels. I asked them to come clean the room the next day and they said they would. After we got back the 2nd day still nothing done in our room. So we went the whole 3 days with no fresh towels or trash taken out. They had coffee downstairs for free but both times I went to get some they were out. No bottle water for sale but they do have a few other small items.
Nick
Nick (3 晚家庭旅程)
Hotels.com 真實旅客評價
4/10 一般
2025年2月17日
Not so great
Pictures and advertising very misleading. Most workers don’t speak any English. Fireplace in our suite didn’t work. Very outdated and not maintained.
Cara
Cara (2 晚行程)
Hotels.com 真實旅客評價
6/10 不錯
2025年2月15日
Older hotel with basic accommodations but allows dogs, close to the mountain and affordable. Only complaint is that the hot tub was cold. Otherwise exactly what we expected for the price.
Kristine
Kristine (1 晚行程)
Hotels.com 真實旅客評價
6/10 不錯
2025年2月11日
If you just need a bed…
If you just need a bed this place is fine but it’s not worth much else. Location is convenient to Winter Park and the shuttle is super easy. All in all though it’s not a great hotel.
Ian
Ian (2 晚家庭旅程)
Hotels.com 真實旅客評價
6/10 不錯
2025年2月10日
Hau
Hau (2 晚行程)
Hotels.com 真實旅客評價
6/10 不錯
2025年2月9日
The heater was keep making a lots noise louder as we turned it on
真實旅客
2 晚家庭旅程
Hotels.com 真實旅客評價
2/10 欠佳
2025年2月9日
Don’t stay here
The pictures lie!! This hotel looks good but in person it is trashed. Restaurant is terrible, rooms are dirty, entire hotel smells.
Jennifer
Jennifer (2 晚家庭旅程)
Hotels.com 真實旅客評價
6/10 不錯
2025年2月9日
It was disappointing that the hot tub was broken. Also there was no fitness center. Also the blankets were like sheets. I guess we could bring our own blanket…
Susan
Susan (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025年2月8日
Eduardo
Eduardo (1 晚行程)
Hotels.com 真實旅客評價
2/10 欠佳
2025年2月8日
The hot tubs are cold and unable to be repaired in time for us to use. The indoor pool is cold which I would except to be warm considering it is indoors.
真實旅客
1 晚家庭旅程
Hotels.com 真實旅客評價
6/10 不錯
2025年2月7日
It's a pretty outdated facility that needs a lot of improvements. The staff was friendly overall.
Mike
Mike (1 晚商務旅程)
Hotels.com 真實旅客評價
10/10 完美
2025年2月6日
Peter
Peter (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025年2月4日
Alex, Brian and everyone at the Hotel were amazing to me for my 2 week stay. Loved the restaurant too.
I understand you all are going to make some updates. I would definitely do a paint and carpet freshen up
Robert
Robert (14 晚行程)
Hotels.com 真實旅客評價
6/10 不錯
2025年2月3日
Great low frills
If youre going with a pet, say its a service dog or get $35 extra a night (not horribly unfair just not mentioned in hotels.com bookings)
Also eat on the mountain or in town, the in house is very limited and on the same price scale as a on mountain place.
If you do bring a pet, please respect the snowmobile trails out back as they run 9-5ish and theres a blind turn you dont want to be on the wrong end of a collision with your pet. They seem like a great place to walk pookie hence my warning.
Colin
Colin (3 晚行程)
Hotels.com 真實旅客評價
4/10 一般
2025年2月2日
Disappointed!
Website stated pool and hot tub open. I booked this hotel because my husband wanted a hot tub after skiing. It was closed his whole stay. Also no breakfast or bar was open during stay. Emailed manager and she didn’t care. Took pictures of website showing all facilities were open. Manager didn’t seem to care. Asked for discount since amenities were all closed. I was told no. My husband ended up leaving a day early. I asked for refund for last night again the answer was No! Will not stay at this hotel again.
Steven
Steven (3 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025年2月1日
Lu-Anne
Lu-Anne (1 晚行程)
Hotels.com 真實旅客評價
4/10 一般
2025年1月31日
Paula
Paula (2 晚行程)
Hotels.com 真實旅客評價
4/10 一般
2025年1月31日
Falling Apart
Very nice from the outside. However, it is clear that the owners are extracting every penny of money out of this property and investing absolutely nothing into basic maintenance.
Good: Staff was nice, linen was clean, hot water was hot. That's about the extent of it.
The bad points:
• One of two of the elevators was disabled
• The pool and hot tub were closed “for maintenance”
• Table in the hallway by the elevator was clearly broken
• Walls had been patched and repainted without even trying to make it look professional
• Heater / AC unit was mounted on the wall 8 inches from the bed and literally blew air directly on the bed all night. I fixed this by removing the filters out of the unit and wedged them inside the unit so it directed the air towards the ceiling.
• One of the lamps was non functional in the room and was missing the switch
• The TV was broken
• Several outlets in the room were non-functional, therefore my phone and computer did not charge overnight
• The ceiling in the bathroom had been poorly patched and it looked like a child had done it
• The bathroom light was missing a bulb and no light cover
• Tiles in the bathroom had fallen off the wall and was lying on the floor
• The beds did not have blankets only a bottom sheet and two top sheets. There was one blanket in the closet, so I gave it to my son and I curled up in a fetal position like a gerbil and and pulled the two sheets over myself to keep warm
It was really sad.