To start yhe evening staff at desk was horrible with customer service didn't want to answer any questions and was not knowledgeable for the job anf morning desk staff was equally inadequate for the job breakfast was basically nothing hard hockey puck biscuit with cild gravy no sugar or creamer for coffee doughnuts were old bad to say this about a good brand of hitel but i travel alot and this place is top 3 worst hotels we have stayed in only this it had going for it was the View
Tracey
Tracey (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2024年12月1日
Good for an overnight
I just needed an overnight heading back from my Thanksgiving family vacation and didn’t want to spend a whole lot and got what I paid for. The TV had five channel choices HLN CNN FX VH-1 and News Nation. It served its purpose, but I wouldn’t want to stay there very long.
Janice
Janice (1 晚行程)
Hotels.com 真實旅客評價
6/10 不錯
2024年11月26日
nice bed very comfortable
Jacqueline
Jacqueline (1 晚家庭旅程)
Expedia 真實旅客評價
4/10 一般
2024年11月24日
Betty
Betty (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2024年11月20日
Evette
Evette (2 晚行程)
Hotels.com 真實旅客評價
8/10 很好
2024年11月19日
Lisa
Lisa (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2024年11月14日
izick
izick (5 晚行程)
Hotels.com 真實旅客評價
8/10 很好
2024年11月12日
Just 1 night stay
It was just for the night but I had a great stay.
Martha
Martha (1 晚友伴旅程)
Hotels.com 真實旅客評價
2/10 欠佳
2024年11月12日
The room was downgraded I had a small pet the rooms were outdated with electrical outlet loose heater cover was hanging off. Room plaster was chipped off tub was dirty. Phone was dirty lighting was alful. Worse stay ever!
Joanna
Joanna (1 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2024年11月11日
Rebecca
Rebecca (1 晚行程)
Expedia 真實旅客評價
10/10 完美
2024年11月10日
Check in was easy and very accommodating for the time I needed to get there.
David C.
David C. (1 晚家庭旅程)
Expedia 真實旅客評價
4/10 一般
2024年11月3日
Door pass key worked intermittently. Had it reprogrammed same results. Breakfast, stayed 2 nights and both mornings had to ask for coffee it was empty. No butter or jelly, no napkins and was given a box of tissues to use. Poor selection of breakfast items. Second morning it looked like only leftovers were available. Previous stay at HJ in Lexington was great. Salem needs help.
James
James (2 晚浪漫旅程)
Expedia 真實旅客評價
2/10 欠佳
2024年11月3日
The room smells, rugs needed replacement the bathroom peeling paint, holes in the wall, open electrical light right over the shower, tv control filthy and all around a terrible experience.
Alan
Alan (1 晚浪漫旅程)
Expedia 真實旅客評價
4/10 一般
2024年11月2日
Greg and Cori
Greg and Cori (2 晚行程)
Expedia 真實旅客評價
6/10 不錯
2024年10月29日
Tuppence
Tuppence (2 晚行程)
Expedia 真實旅客評價
6/10 不錯
2024年10月28日
Early check in.
The young lady at the front desk was rude and did not have a pleasant attitude. I inquired if i could check in early and was told that i had to pay 35 dollars extra. This was the second weekend that i stayed there. I will not stay there again due to the not being able to check in early. I asked for early check in when i reserved the room due to working nights and i am a day sleeper. The room i was in was clean and the bed was comfortable it had a microwave that i could not plug in so i could not heat up any food. The TV remote was missing, and the housekeeper gentle man took care of without any problem he also wrote down the TV channels for me he was very helpful.
.
Susie
Susie (2 晚行程)
Hotels.com 真實旅客評價
2/10 欠佳
2024年10月28日
RUN!! Do not book!!!
Horrible dirty filthy MOTEL! It looks like people literally are living there. People were hanging out at 2am! They put us next to a room where the people seem like they lived there. There was a guy with multiple people in his car playing loud music with the trunk opened! We went to get ice and there was NONE. We asked for an extra blanket but they didn't have any! Front desk didn't seem to care at all. Place is OLD AND RUNNED DOWN! They still have a pay phone! It was dusty and dirty! The bed had hair and stains on the sheets! The bathtub was filthy! Kleenex box was empty! Trust when I say DO NOT BOOK THIS HOTEL! I don't know where those good reviews came from because that hotel is NOT ever going to be up to par unless they renovate it!
Monica
Monica (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2024年10月27日
Clean and convenient to highway.
Carol
Carol (1 晚行程)
Expedia 真實旅客評價
4/10 一般
2024年10月25日
Bad
Adrian
Adrian (2 晚家庭旅程)
Expedia 真實旅客評價
6/10 不錯
2024年10月22日
Nice staff
Ma Lisa
Ma Lisa (2 晚浪漫旅程)
Expedia 真實旅客評價
10/10 完美
2024年10月22日
Check in staff was very helpful and got us fixed up.
Bonnie
Bonnie (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2024年10月21日
Everything is good, but bathroom light make a noise and risky. Ice machine does't work and breakfast is disgusting.