The one thing not indicated in Hotels.com was that the Hotel is being renovated. Therefore, amenities are limited and the Hotel itself is visibly unappealing until you get up to the floor where the room is located. Then you can see the transformation the Hotel will undergo. I would have preferred to know that this hotel was under renovation prior to reserving a room there.
EDUARDO
EDUARDO (2 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2024年11月3日
Kathleen
Kathleen (2 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2024年11月1日
Kathleen
Kathleen (11 晚行程)
Hotels.com 真實旅客評價
6/10 不錯
2024年10月31日
Looking ok
Wasn’t bad
Andre
Andre (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2024年10月28日
Gregory
Gregory (1 晚行程)
Hotels.com 真實旅客評價
8/10 很好
2024年10月27日
Gino
Gino (2 晚行程)
Hotels.com 真實旅客評價
8/10 很好
2024年10月20日
Gino
Gino (2 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2024年10月20日
Great hotel
I almost didn’t book this hotel because of the reviews but I’m SO GLAD I DID! The hotel is under construction but only the lobby and the 2nd floor. The room we had was super updated and brand new! The front desk worker was super helpful and got us anything we asked for super quick! I am so glad we decided to book w them
Matthew
Matthew (1 晚家庭旅程)
Hotels.com 真實旅客評價
2/10 欠佳
2024年10月20日
Miserable Stay
Smoke detector malfunction at 4:30am, chirping every minute… called front desk times an after over an hour someone came up but couldn’t fix it… finally 4 hours later it was fixed after multiple attempts. In the meantime, could not rest so showered only to discover that there was only one bath towel for my husband and I to use. Hotel also under shotty construction. All in all miserable stay that costs us about $160!
Theresa
Theresa (1 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2024年10月18日
Good stay
An all around great stay. The property overcharged me but I was reimbursed the overage after contacting Hotels.com. It was stated that some fresh towels needed to be brought to my room and, after asking if additional towels can be brought, a staff member brought us a bunch of fresh towels. Excellent service. At the time of this review, the hotel was making renovations, so be patient with the appearance.
Ramon
Ramon (1 晚行程)
Hotels.com 真實旅客評價
8/10 很好
2024年10月17日
Somer
Somer (2 晚商務旅程)
Hotels.com 真實旅客評價
4/10 一般
2024年10月13日
This isn't Kansas Toto
It was an overnight stay, ad I a glad it was. They were doing renovations in the lobby and second floor, so the appearance took us by surprise. We were on the third floor but we still felt stuffy when we woke up. There was just one small bar of soap to was with, so we are lucky we brought our own soap. Again, I am glad it was an overnight stay, because I wouldn't have been able to stay there a second night.
Lonnie
Lonnie (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2024年9月26日
Johnny
Johnny (1 晚商務旅程)
Hotels.com 真實旅客評價
8/10 很好
2024年9月26日
The property was under construction
Kevin
Kevin (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2024年9月26日
Dario
Dario (1 晚行程)
Hotels.com 真實旅客評價
8/10 很好
2024年9月25日
Johnny
Johnny (1 晚商務旅程)
Hotels.com 真實旅客評價
8/10 很好
2024年9月22日
Nick
Nick (2 晚行程)
Hotels.com 真實旅客評價
6/10 不錯
2024年9月22日
真實旅客
1 晚行程
Hotels.com 真實旅客評價
6/10 不錯
2024年9月21日
Nice Room Once You Get Past The Renovation Work
Apprehensive at first, the hotel is undergoing renovations.
The lobby isn’t an inviting scene at the moment, but the staff are pleasant and my room was updated, clean and secure.
I was pleasantly surprised by the tidiness of the room. I’d return again.
真實旅客
1 晚商務旅程
Hotels.com 真實旅客評價
4/10 一般
2024年9月18日
And when you do lots of business with Manchester In/best Western now like today I tried to rebook my room and they kicked me out talking about that. It was reserved for other people. How can you reserve a room? I’m in for other people when I’m still in that room and was going to reserve it again unprofessional and never again will I step into Manchester In/best Westin hotel now.