Entire floor smelled like shrimp. First impression with the room was a lamp that didn't work, turned out entire outlet it was connected to did not work. No hand soap in bathroom.
The front desk reached out shortly after arriving to see if we were satisfied with the room. I mentioned the outlet not working and they offered either a 20% reimbursement. Was informed during check out should receive in 1-2 days.
A week later I called back and was informed the reimbursement was never processed. An unpleasant experience that would've been resolved was exacerbated by their inability to follow through.
真實旅客
1 晚行程
Hotels.com 真實旅客評價
8/10 很好
2024年11月5日
真實旅客
1 晚行程
Hotels.com 真實旅客評價
2/10 欠佳
2024年11月4日
Additional charges of $350 for my 2 dogs to stay 10 days, nothing.on your website think the desk clerks pocketed the money. No receipts were ever given for the stay or for the dog charges
Ronald
Ronald (10 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2024年10月31日
Roman
Roman (1 晚行程)
Hotels.com 真實旅客評價
8/10 很好
2024年10月21日
Beds here aren't very comfortable, but it's a good setup for a short stay
Thomas
Thomas (2 晚行程)
Hotels.com 真實旅客評價
6/10 不錯
2024年10月18日
Not up to standards.
Room was not clean when we checked in, had to wait one hour to have it cleaned before we could use our room.
Frank
Frank (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2024年10月14日
Atendimente excelente, mas a cama não era tão confortável.
Norton
Norton (4 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2024年10月12日
Chelsea
Chelsea (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2024年10月6日
It was very clean and orderly the outside, lobby and room. Staff friendly
Joanne
Joanne (1 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2024年10月5日
Katherine
Katherine (4 晚行程)
Hotels.com 真實旅客評價
2/10 欠佳
2024年9月28日
I had to go downstairs to the desk to get plates and silverware! My TV didn’t work, and they couldn’t send any up to check it out until the next day! I checked in on Saturday 9/21 and checked out the very next day at 4:00. They could not give me a receipt, this is want I’m reaching out to you.
Berniece
Berniece (4 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2024年9月24日
真實旅客
1 晚行程
Hotels.com 真實旅客評價
10/10 完美
2024年9月14日
真實旅客
1 晚行程
Hotels.com 真實旅客評價
6/10 不錯
2024年9月13日
Great staff, not so great room
Staff was great but my booking for a king bed was overbooked so I got a queen size room, a bit disappointed but she gave me 20% off the night. Bed was noisy, looked under the bed to see why and bed appears to be broken. I moved the reclining chair and trash was under the chair. Wasn’t impressed with the cleaning and the room seemed neglected. Towel rack was being secured by about 10 lag bolts on one side, just didn’t seem professional. Thankfully the young lady at the front desk had a great personality
Jay P
Jay P (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2024年9月2日
Very good in perfect
Eliazar
Eliazar (1 晚友伴旅程)
Hotels.com 真實旅客評價
6/10 不錯
2024年8月29日
Séjour d’une nuit pour une escale. Pratique près de la station bus Nashua. Chambre correcte. Grab & Go petit-déjeuner très simple et très peu de choses ( café et petits brownies ). Pour une escale d’une nuit OK. Autres hôtels aux environs beaucoup plus chers
Denis
Denis (1 晚行程)
Hotels.com 真實旅客評價
6/10 不錯
2024年8月26日
Annie
Annie (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2024年8月17日
Emmanuel
Emmanuel (1 晚行程)
Hotels.com 真實旅客評價
4/10 一般
2024年8月16日
Richard
Richard (3 晚行程)
Expedia 真實旅客評價
10/10 完美
2024年8月11日
Diane
Diane (2 晚行程)
Hotels.com 真實旅客評價
6/10 不錯
2024年8月7日
The front desk clerk was very nice. We got to our room and the key did not work. But we heard a tv on inside the room. Someone was in there. Went back to check in and clerk swiped his key and also did not allow access to same room. Clerk said he’d have security look at it. We got another room. When we got to that room the door wasn’t even closed all the way; could walk right in. Had to push door from inside to get it to latch. Wasn’t convinced it was even shut all the way. Not the cleanest or updated. Also found a nice clump of hair near the nightstand. Kinda misty smell also. Definitely look at other places. Worth spending more money to get something clean and safe
Michelle
Michelle (1 晚家庭旅程)
Expedia 真實旅客評價
2/10 欠佳
2024年8月6日
I immediately asked for a refund after seeing the condition of the room