我可否免費取消雪城旅館的預訂，並獲發全額退款？

可以。雪城旅館在我們網站上有提供可全額退款的房價計劃。如以可全額退款的房價訂房，你可因應住宿的取消預訂政策，最遲於登記入住前幾日取消預訂即可。有關具體條款及細則，請務必參閱此住宿的取消預訂政策。

雪城旅館是否允許寵物入住？

很抱歉，恕不准攜帶寵物入住 (輔助動物除外)。

雪城旅館是否設有店內泊車位？

是的，此住宿設有免費自助泊車服務。住宿設有免費露營車/巴士/貨車車位。

雪城旅館的登記入住及退房時間為何？

登記入住開始時間：15:00；登記入住結束時間：23:00。提早入住收取附加費 (因應供應情況而定)。退房時間為 11:00。住宿可提供零接觸登記入住與退房服務。

雪城旅館是否附設娛樂場？

否，此酒店不設娛樂場，但點地賭場 (14 分鐘車程外) 及YBR 賭場及體育博彩 (19 分鐘車程外) 就在附近。

東敘拉古雪城旅館優惠

2/10 欠佳

2024 年 8 月 22 日

Zhifeng (1 晚行程)

Expedia 真實旅客評價

10/10 完美

2025 年 10 月 18 日

Everything good

CE (1 晚友伴旅程)

Hotels.com 真實旅客評價

4/10 一般

2025 年 10 月 13 日

The room was okay. My towel had something stuck to it that would not come off. My tub looked like it needed to be cleaned so i had to lay an extra towel on the floor to shower comfortably. There was a drinks vending machine but it only had one flavor of soda in it so no water which for me is VERY essential. And the hotel attendant tried to tell me he didnt see my reservation at first until i stood firm and showed him my reservation email. There was also something on my pillow so I had to cover it with a piece of my clothing before putting my face on it

Virginia (1 晚商務旅程)

Hotels.com 真實旅客評價

8/10 很好

2025 年 10 月 3 日

Great service great times clean environment

Gilbert (2 晚友伴旅程)

Hotels.com 真實旅客評價

2/10 欠佳

2025 年 9 月 14 日

The place was disgusting. I was there an hour before grabbing my things and running. While eating my dinner I turned my back for a couple.

Jason (1 晚商務旅程)

Hotels.com 真實旅客評價

10/10 完美

2025 年 9 月 13 日

Shay (1 晚行程)

Hotels.com 真實旅客評價

4/10 一般

2025 年 9 月 7 日

Disappointing

Made a last minute decision to stay at this location. Pictures looked great. But inside was a whole different story. They said they were undergoing renovations so I gave them the benefit of the doubt. Bathroom had no toilet paper and one towel. The standup shower had a cracked and peeling floor. And ilwhen you stepped by the drain it kind of dipped down. The WiFi was horrible. Couldn’t connect at all. There were two pillows as flat as a sheet of paper. No blanket or comforter on bed. Just a fleece throw. And the sheets were ripped in the corners. And the door to the room was slanted and had to use a kick or Mr rear end to push it closed. Overall very disappointing and only stayed because of limited options

Karl (3 晚友伴旅程)

Hotels.com 真實旅客評價

2/10 欠佳

2025 年 8 月 26 日

Beware

Upon checking into our room, there were bugs crawling on the wall. There appeared to be people living full-time at the establishment. Throughout the evening, there were three different attempts of people trying to access our room. Overall, I would not recommend staying here

Justin (1 晚家庭旅程)

Hotels.com 真實旅客評價

4/10 一般

2025 年 8 月 24 日

Terrible Hotel

Bathroom door was broken would not close , found two roaches in bathroom . Place is in very poor condition. Our bathroom floor felt like it was water damage, felt unsafe people hanging out in hallways . And by back doors. Trash cans outside were overflowing for two days . I will not stay here again.

Angela (6 晚行程)

Hotels.com 真實旅客評價

4/10 一般

2025 年 8 月 19 日

Ehab (1 晚行程)

Hotels.com 真實旅客評價

8/10 很好

2025 年 8 月 19 日

Dan (1 晚行程)

Hotels.com 真實旅客評價

10/10 完美

2025 年 8 月 13 日

Meredith (1 晚商務旅程)

Hotels.com 真實旅客評價

10/10 完美

2025 年 8 月 12 日

Brian (1 晚行程)

Hotels.com 真實旅客評價

6/10 不錯

2025 年 8 月 1 日

sung (1 晚商務旅程)

Hotels.com 真實旅客評價

6/10 不錯

2025 年 7 月 30 日

Katreina (4 晚行程)

Hotels.com 真實旅客評價

6/10 不錯

2025 年 7 月 29 日

John (1 晚行程)

Hotels.com 真實旅客評價

2/10 欠佳

2025 年 7 月 29 日

No working AC. Someone tried to enter my room @1am

Pros: The rooms are painted and have newer blankets. I didn’t see any bugs. The front desk attendants were always nice. Cons: The outdoors property is NOT maintained and looked abandoned. There was trash everywhere. One window along the driveway was broken and had a bag taped to it. Im my first room the ac never got even remotely cool after a few hours so I requested a different room which was easily granted. Only the AC was bad in this room too! It was cooler OUTSIDE than it got in either room! The mattresses in both rooms were super saggy. The floor had not been mopped since the last person stayed here since there were what I hoped was red fruit punch stains on the floor. The. Bathroom vent fan had a bad bearing and rattled/squeaked very loudly. The doors did not shut well behind you - they had to be forced shut but both rooms had working safety latches which was good since at 1am the second night someone tried to enter my room but was stopped thanks to the latch. A few minutes later the front desk rang the room phone to find out whom was in there since they never recorded changing my room. I stayed for two of the three nights I booked then went somewhere else. It was clean but not comfortable at all. I worried about my truck getting broken into and the final straw was the mistakenly giving a key to my room to another customer in the middle of the night.

3 晚商務旅程

Hotels.com 真實旅客評價

6/10 不錯

2025 年 7 月 27 日

Stephen (2 晚行程)

Hotels.com 真實旅客評價

4/10 一般

2025 年 7 月 22 日

Cockroaches in the room. Housekeeping didn't clean the room after the first night. Only provided 1 towel per person, had to ask the staff for clean towels the next day since they didn't clean the room and provide new ones.

Alexander (2 晚友伴旅程)

Expedia 真實旅客評價

2/10 欠佳

2025 年 7 月 21 日

Dirty, A/C didn't work, tv - most channels not working, no plug for the sink , towel rack loose on the wall, trash all over the ground outdoors, no one tending the front desk, probably the worst place I've ever stayed at.

Edward (2 晚行程)

Expedia 真實旅客評價

10/10 完美

2025 年 7 月 21 日

Beautiful and great location

David (1 晚家庭旅程)

Hotels.com 真實旅客評價

6/10 不錯

2025 年 7 月 21 日

Ok stay for price but could be better

Need to clean rooms a little better. Exterior area has trash everywhere with garbage cans overflowing. Many broken or damaged things in the room.

1 晚行程

Hotels.com 真實旅客評價

6/10 不錯

2025 年 7 月 19 日

Says its remodeling. Bit all there is baseboards removed. Filthy carpets. Overflowing garages. Exposed wiring in room from missing smoke detectors.

Rocco (1 晚行程)

Expedia 真實旅客評價

6/10 不錯

2025 年 7 月 18 日

Clean a/c wasnt strong for the heat but still ok

MarTesscia (5 晚行程)

Expedia 真實旅客評價

4/10 一般

2025 年 7 月 17 日

Misty (1 晚行程)

Hotels.com 真實旅客評價

雪城旅館

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常見問題

我可否免費取消雪城旅館的預訂，並獲發全額退款？

雪城旅館是否允許寵物入住？

雪城旅館是否設有店內泊車位？

雪城旅館的登記入住及退房時間為何？

雪城旅館是否附設娛樂場？

雪城旅館的評價

評價

不錯

6.0/10

6.8/10

5.4/10

5.6/10

5.8/10

評價

2/10 欠佳

Zhifeng

10/10 完美

CE

4/10 一般

Virginia

8/10 很好

Gilbert

2/10 欠佳