Two major issues:
1. Road noise - this property sits in close proximity to Highway 30 and all rooms open directly to an outside balcony. Highway 30 is heavily travelled, especially with engine braking trucks and emergency vehicles.
2. Insect infestation - the tub area for my room had cockroaches.
真實旅客
1 晚行程
Hotels.com 真實旅客評價
8/10 很好
2024年11月9日
Not bad
It was good. Especially for the price.
kyle
kyle (1 晚行程)
Hotels.com 真實旅客評價
8/10 很好
2024年11月4日
william
william (1 晚家庭旅程)
Hotels.com 真實旅客評價
4/10 一般
2024年11月3日
Disappointing stay at Red Roof Inn
The hotel and room was clean. However , there are several items that need attention.
There was no phone in the room. This makes contacting the front desk when there is a problem.
There was a domestic dispute after midnight with screaming and angry words lasting well over 30 minutes.
Then close to 4am the fire alarm goes off. The alarm goes silent after 60sec but no information given.
The front desk clerk had no answers and only could repeat "I write note". He repeated this same sentence to every question / comment I had.
I meant to contact the manager however my business consumed all my time.
After staying at this hotel most times I visit Lancaster. I honestly don't know if I will return.
Extremely disappointing.
Kenny
Kenny (3 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2024年10月30日
Gail
Gail (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2024年10月26日
Barbara
Barbara (2 晚家庭旅程)
Hotels.com 真實旅客評價
8/10 很好
2024年10月22日
Good as it gets.
Tina
Tina (3 晚家庭旅程)
Hotels.com 真實旅客評價
8/10 很好
2024年10月9日
真實旅客
1 晚家庭旅程
Hotels.com 真實旅客評價
6/10 不錯
2024年10月8日
I did not like that the hotel requires a 150 dollar cash only refundable deposit. Guests should be informed of the policy prior to arrival, i cant imagine many people carry that much cash anymore and of course the ATM in the lobby charges a 3 or 4 dollar fee. The ATM machine only gave 20s, so I ended up giving the employee 160 dollars for the refundable depositt, because she didnt have change, eventhough they are charging everyone cash. all very weird and suspect.
Lloyd
Lloyd (2 晚浪漫旅程)
Expedia 真實旅客評價
10/10 完美
2024年10月6日
Nice place to stay
Gerardo
Gerardo (1 晚浪漫旅程)
Expedia 真實旅客評價
10/10 完美
2024年9月28日
Comfortable
Exactly what we needed
Ernest
Ernest (2 晚家庭旅程)
Hotels.com 真實旅客評價
8/10 很好
2024年9月28日
James
James (2 晚行程)
Hotels.com 真實旅客評價
4/10 一般
2024年9月27日
I had my first bad experience here. They claim that they had to give a refund to a customer who stayed in the room after me because my dog sheds hair. Ok. They claim that they needed 2 hours to clean up dog hair on the carpet area around the bed. I’m gonna say that is on the staff. Then this stay they kept $25 of my deposit for dog hair. But my handicap room had fecal matter all across the outer edge of the toilet seat and top outer edge of the bowl portion. The bedding was stained and smelled I had taken all the bedding to the laundromat myself. There were roaches dead and alive in the room. I never came and complained about it.
If you need 2 hours after 2 guests to clean up dog hair from the first guest “me” then I feel that it’s on the staff that is responsible for cleaning the room. If the right person were to walk into this location. I bid them good luck. They are renovating but there’s health and safety hazards all over this location. My prior stay I gave a good review, but that was only because of only 1 staff member there. He was very professional and very courteous and accommodating to us. I have stayed at this location for 5-7 day clips multiple times the past few months. I don’t like to bother the staff until I lose my key or lock myself out of my room. If I have a issue I just deal with it or do it myself.
D
D (5 晚行程)
Expedia 真實旅客評價
2/10 欠佳
2024年9月27日
Emily
Emily (1 晚行程)
Expedia 真實旅客評價
2/10 欠佳
2024年9月20日
I wouldn’t recommend this place to anyone
Michelle
Michelle (1 晚行程)
Expedia 真實旅客評價
4/10 一般
2024年9月15日
dirty and needs updated
真實旅客
2 晚家庭旅程
Hotels.com 真實旅客評價
10/10 完美
2024年9月15日
Love the area that is a few minutes from every essential and some a few minutes walk. Staff are awsome.
D
D (7 晚行程)
Expedia 真實旅客評價
10/10 完美
2024年9月11日
I asked for change and the gentleman said no. But the check in was very nice