Nice quaint hotel, with a fun and relaxing indoor pool and hot tub.
Major
Major (2 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2024年12月31日
Craig
Craig (1 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2024年12月31日
Comfortable family room
Stayed a week with 2 older children. Picked 3 queen bed room. Was spacious and comfortable for longer stay with teenagers. Office staff was friendly, room was clean, parking was easy. Could easily walk to Trader Joe's or Alveredo Street for restaurants. For people who like to walk, not far to the warf, coastal trail, and beach. Great landing pad to explore Monterey area!
真實旅客
6 晚家庭旅程
Hotels.com 真實旅客評價
4/10 一般
2024年12月28日
Rude Office Staff.
The establishment is decent and doable for a quick stay but the rudeness of the staff at the checking in is not acceptable.
SINDY
SINDY (1 晚家庭旅程)
Hotels.com 真實旅客評價
4/10 一般
2024年12月28日
Ashlee
Ashlee (3 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2024年12月27日
真實旅客
1 晚家庭旅程
Hotels.com 真實旅客評價
10/10 完美
2024年12月27日
Paul
Paul (2 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2024年12月27日
Tomasz
Tomasz (1 晚家庭旅程)
Hotels.com 真實旅客評價
8/10 很好
2024年12月23日
Anthony
Anthony (2 晚行程)
Hotels.com 真實旅客評價
6/10 不錯
2024年12月23日
it was ok , they need a back up generator, in events the light goes out, we experienced that and there were no hot water, and the room was cold, we had to sleep in the car with the car running.
Gail
Gail (4 晚商務旅程)
Hotels.com 真實旅客評價
10/10 完美
2024年12月22日
真實旅客
1 晚行程
Hotels.com 真實旅客評價
10/10 完美
2024年12月22日
Jacquelyn
Jacquelyn (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2024年12月21日
A gem in Monterey
Very quaint hotel with exceptional service.
Jacquelyn
Jacquelyn (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2024年12月19日
Toren
Toren (1 晚行程)
Hotels.com 真實旅客評價
4/10 一般
2024年12月17日
Accountability……NONE. We prepaid..
I have stayed at STARGAZER annually for the past 8 years while in Monterey…they have never remembered me. While staying on Dec7-11 2024, we checked in and put our belongings away to include golfing equip/clubs. We settled down to watch a highly anticipated football game and the TV doesn’t work. We called front desk (Carla), who confirmed it did not work- they rented us the room (we requested 112, so we could get our golf equip in/out quickly each day)…They new the TV did not work. I mentioned to Carla that we would be out playing golf for 6 hours the next day-so they could swap out the TV. That DID NOT Happen.
Now we are dealing with Allan(sp)who just wants to get thru it since he’s was never involved. Bottom line- stay with a broken TV or move all our stuff out to a less accessible /Smaller room whose TV works (but 1 they would not unplug and place in our 1st room!!) so we didn’t have to move all our stuff to the smaller/less accessible room….Probably a 20 minute Fix —but they can’t/won’t Do It.
So the TV works in this smaller/cramped room but we’re not happy about the inconvenience on something they were aware of prior to our arrival. Allan mentioned something about a room ‘credit or adjustment’ at check out.
Now its check out time and there is yet another employee who doesn’t know me or care about my circumstance. I just heard ‘blah, blah, blah’. He doesn’t know me or care about me…and if that’s the way he feels..I will take my business somewhere its appreciated